lead quality analyst

Develop and maintain quality objectives and measures for the effectiveness of sales and service in line with best practicesSetup management-approved key metrics and monitor performance on each metricEnsure continuous improvements on the evaluation metricsCompile and present reports on performance metrics to management, highlighting areas of success and areas...

SS&C is leading the way. We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration,...

Responsibilities Evaluate and analyze the performance of our customer care team from a quality perspective. Provide insightful analysis, feedback, and recommendations to improve customer service levels. Identify process and agent opportunities to enhance service delivery and exceed customer expectations. Maintain a keen eye for detail to ensure accuracy and...

QUALITY CONTROL ANALYST - JNR POSITION* Food Tech/BioTech OR Analytical Chemistry Qualification with  Minimum 2 Years' FMCG Industry experience - ESSENTIAL* Computer LiterateDUTIES:* Perform Quality Checks on Incoming & Outgoing Products* Develop & Implement Quality Control Procedures* Ensure Compliance with Regulatory Standards* Analyze Data to Identify...

Are you passionate about delivering flawless software and creating exceptional user experiences? Do you take pride in finding the smallest details that make the biggest difference? If so, we'd love to hear from you. We're looking for a Software Quality Analyst to join our Team, where you'll play a key role in ensuring our world-class gaming products meet...

About the RoleOur client is seeking a diligent and analytical Quality Control Analyst to join their laboratory team in Kimberley. This position is responsible for performing a wide range of laboratory tests on raw materials, in-process samples, and finished pharmaceutical products to ensure they meet established quality standards and specifications. You will...

Position Type FT Permanent About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner,...

Hire Resolve's client is seeking a methodical and results-driven test analyst to identify and apply testprocedures to ensure product quality. As a test analyst, you will be required to assess the functionality and feasibility of computer hardware and software to ensure that any flaws in the system are eradicated to provide product excellence prior to sales....

Key purpose: Apply approaches to achieving effective test coverage.Define regression testing strategies.Initiate test process improvements and governance.Review test basis and extract test requirements.Produce test plans and test completion reportsExecute test cases and log defects.Conduct retesting and regression testing.Leverage best practices and...

Hire Resolve's client is seeking an IT Quality Assurance Analyst who will be responsible for developing and executing test cases to ensure the quality of business implementations through the IT department. These implementations include project applications, in-house written software and applications, external software and applications, and business...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns. The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and...

Duties and responsibilities: Technical outputs.Review test requirements and create relevant test cases to cover them.Execute test cases and log defects.Conduct retesting and regression testing.Produce test plans and test completion reports.Leverage best practices and test design techniques.Maintain the regression test pack.Contribute to training...

Duties and responsibilities: Technical outputs.Review test requirements and create relevant test cases to cover them.Execute test cases and log defects.Conduct retesting and regression testing.Produce test plans and test completion reports.Leverage best practices and test design techniques.Maintain the regression test pack.Contribute to training...

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

An international automotive OEM based in Kariega, Eastern Cape is looking for 2 x Quality Engineers To ensure that problem analysis is done to the required Group guideline and meets the customer’s expectations in terms of sustainability of the solution. Special tasks performed by the Engineer entail series monitoring and analyses in order to identify...

About the Role Our client is seeking a diligent and analytical Quality Control Analyst to join their laboratory team in Kimberley. This position is responsible for performing a wide range of laboratory tests on raw materials, in-process samples, and finished pharmaceutical products to ensure they meet established quality standards and specifications. You...

About the Role Our client is seeking a detail-oriented and analytical Remote Quality Analyst to join their operations team, working entirely from home. This role is essential for monitoring and improving the quality of products and processes through data analysis and remote assessment. You will be responsible for gathering, interpreting, and reporting on...

Key responsibilitiesProject Quality ManagementEstablish and manage the Project Quality Management System (PQMS) aligned to Employer requirements.Review and approve Contractor Project Quality Plans (PQP).Review and approve Inspection & Test Plans (ITPs) and Method Statements.Ensure compliance with applicable standards, specifications, and contractual...

Key responsibilities Project Quality Management Establish and manage the Project Quality Management System (PQMS) aligned to Employer requirements. Review and approve Contractor Project Quality Plans (PQP). Review and approve Inspection & Test Plans (ITPs) and Method Statements. Ensure compliance with applicable standards, specifications, and contractual...