itsm

ITSM Administrator | Cape Town Process nerds and platform tinkerers, this one's calling your name! Our client is in need an ITSM Administrator who genuinely enjoys the puzzle of turning messy operational requirements into clean, scalable workflows. You'll own the ITSM platform end-to-end - configuring, automating, integrating, and reporting on it - while...

Are you passionate about technology, automation, and continuous improvement? We're looking for an ITSM Integrator to play a key role in enhancing our IT Service Management capability. In this role, you'll help drive operational excellence by supporting and optimising our ITSM platform, enabling seamless integrations across enterprise systems, and improving...

A Bachelors degree / National Diploma or equivalent qualification in ICTITIL Foundation Certification (V3 or V4)At least 5 years experience in delivering IT Service Desk Administration servicesExperience with ITSM tools (please specify the tools)Extensive experience on ITSM software modules such as but not limited to ITSM, Asset management, ITOM, ITAM, CMDB,...

Indsafri seeks an experienced ServiceNow Administrator to manage and optimize the ServiceNow platform within the banking/financial services sector in South Africa. You will handle ITSM configurations, user management, change controls, and security governance while aligning with ITIL practices.Responsibilities include configuring modules, managing users,...

Salt Digital Recruitment is seeking an experienced ITSM Administrator in Cape Town to own our ITSM platform end-to-end. You will configure, automate, integrate, and report on ITSM workflows, partnering with Service Desk, Infrastructure, and Change Management to ensure effective service delivery.You’ll leverage ITIL v4 practices, build automation, and drive...

Pro Development Group is looking for a Senior Business Analyst specializing in ServiceNow - ITSM to join their team in Sandton on a contract basis. The role emphasizes collaboration with both technical and non-technical teams to enhance business processes throughout their lifecycle.The ideal candidate should have a Bachelor's degree in Computer Science or a...

Mr Price Group is seeking an ITSM Integrator to enhance our IT Service Management capability in Durban. You will configure, integrate, and optimise the ITSM platform while collaborating with technical and business teams to deliver value-driven solutions.You will develop dashboards, automate workflows, and ensure governance, security, and best practices...

Pro Development Group is looking for a Senior Business Analyst specializing in ServiceNow - ITSM to join their team in Sandton on a contract basis. The role emphasizes collaboration with both technical and non-technical teams to enhance business processes throughout their lifecycle.The ideal candidate should have a Bachelor's degree in Computer Science or a...

Indsafri seeks an experienced ServiceNow Administrator to manage and optimize the ServiceNow platform within the banking/financial services sector in South Africa. You will handle ITSM configurations, user management, change controls, and security governance while aligning with ITIL practices. Responsibilities include configuring modules, managing users,...

A technology solutions provider in Cape Town is seeking an experienced Senior ServiceNow Consultant to lead ServiceNow implementations and drive client success. The ideal candidate will have at least 5 years of hands-on consulting experience, particularly in ITSM Pro, ITOM, HRSD, APM, and SPM. Strong knowledge of JavaScript, REST/SOAP APIs, and architectural...

Job Description We are looking for a highly skilled BMC Helix ITSM Specialist to join our dynamic team. This role is ideal for a technically strong professional who thrives in optimizing ITSM platforms, enhancing system performance, and driving seamless integrations across enterprise environments. You will play a key role in configuring, maintaining, and...

Overview Our Client a Global Tech firm is seeking a Senior Business Analyst - ServiceNow - ITSM to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. As a Business Analyst, you will be responsible for all aspects of business analysis. You'll ensure that the current process works...

AVI Limited invites applications for a Service Desk Agent role within the AVI IT Shared Services Division in Cape Town. This 5-month contract focuses on first-line IT support, incident resolution, and proactive monitoring to strengthen IT operations.You will work with SAP transports, monitor environments, and support multiple platforms including VMware,...

NTT DATA is seeking a seasoned Platform Support Engineer (L3) to provide expert technical support for the company platform, involving incident, problem, change, and service portal processes, along with cloud technologies and troubleshooting practices. The role emphasizes customer advocacy, cross-functional collaboration, and mentoring of junior staff within...

Overview Our Client a Global Tech firm is seeking a Senior Business Analyst - ServiceNow - ITSM to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. As a Business Analyst, you will be responsible for all aspects of business analysis. You'll ensure that the current process works...

Isilumko Staffing seeks an experienced Service Delivery professional to manage end-to-end IT service delivery for a large client portfolio. You will lead service delivery reviews, drive value creation, and coordinate with client IT teams and internal stakeholders to ensure SLA adherence.The role requires 8–12 years in IT service delivery, graduate degree...

NTT DATA invites an experienced ServiceNow Business Analyst (ITSM specialism) to join our ServiceNow Practice and work closely with the Product Owner, Delivery Manager, and development team. You will gather, translate, and manage business requirements across the full delivery lifecycle, from stakeholder workshops to story creation, testing coordination, and...

NTT DATA seeks a ServiceNow Business Analyst (ITSM specialism) to gather, translate, and manage business requirements across the full delivery lifecycle. You will bridge business stakeholders and technical delivery, ensuring alignment to the product roadmap and ITIL practices.You will work hybrid, collaborating with Product Owner, Delivery Manager, and the...

A leading tech-driven hospitality group seeks a Process Architect in Johannesburg to optimize business operations. The ideal candidate will design processes enhancing efficiency and customer satisfaction. Requirements include a Bachelor's degree in Computer Science, ITIL 4 Foundation, and ServiceNow CSA certification. The role involves leading design...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Role OverviewThe ServiceNow...