itil

IntroductionA well-established company based in Midrand, Johannesburg is looking for a ITIL certified IT Manager to join their team.Send your CV to hr5 (at) peopledimension (dot) co (dot) za.Duties & ResponsibilitiesMonitor daily Backlog (Download from Compass), Coordinate repair activities with technicians and report progress by COB every day.Manage...

Were seeking an experienced ITIL 4 Support Engineer to join our technical operations team. Youll be responsible for end-to-end support across enterprise IT environments, focusing on incident, problem, change, and configuration management all aligned with ITIL 4 best practices. The role spans both cloud (AWS/OpenShift) and on-premise infrastructure and...

NTT DATA, a leading technology services company, is seeking a Senior Associate Technical Operations Specialist to support planning, coordinating, and monitoring operational activities for client services. You will work with internal teams to implement a services model that meets business needs and client expectations.The role focuses on ensuring efficient...

Sybrin is seeking an Associate Service Coordinator in Johannesburg to support service delivery across incident, change, and SLA management. You will coordinate with customers and internal teams, ensuring timely issue resolution and proactive service improvement.The role emphasizes effective communication, escalation handling, and reporting, with a focus on...

Hire Resolve is seeking a CMDB Manager to maintain the accuracy and completeness of the CMDB within ServiceNow for a multinational manufacturing holding company, with operations in Johannesburg, Cape Town or Durban-based offices.You will lead a team of asset technicians, ensure CMDB governance, and drive discovery, service mapping, audits and dashboards to...

Boardroom Appointments in Cape Town is seeking a technically minded support/consulting professional to design, plan and deliver high quality services to customers. You will manage escalated technology queries, process cases, and ensure SLA adherence while expanding your knowledge of our products and cloud environments. The role requires 1-3 years in similar...

Surgo Pty Ltd is seeking an Incident Manager in Cape Town to oversee the full incident lifecycle from detection through resolution. The role requires ITIL knowledge and a basic IT/networking background, with strong German and English (C1) proficiency, especially for customer interactions by phone. You will communicate with stakeholders, maintain high...

A Johannesburg-based IT consulting firm is seeking a Project Manager for a 36-month contract. The role involves leading technical projects while applying PRINCE2 and ITIL best practices. Candidates must have a minimum of 5 years of IT project management experience, including Proficiency in Office 365 and SDLC. The position offers a competitive hourly rate...

IntroductionA well-established company based in Midrand, Johannesburg is looking for a ITIL certified IT Manager to join their team.Send your CV to hr5 (at) peopledimension (dot) co (dot) za.Duties & Responsibilities:• Monitor daily Backlog (Download from Compass), Coordinate repair activities with technicians and report progress by COB every day.•...

SavageOne Pty Ltd in Johannesburg is seeking an experienced ITIL 4 Support Engineer to join our technical operations team. You will be responsible for end-to-end support across enterprise IT environments, focusing on incident, problem, change and configuration management in line with ITIL 4 best practices.The role covers cloud (AWS/OpenShift) and...

Placements24 is seeking a Senior Project Manager to lead IT service delivery initiatives in East London. You will drive ITIL-aligned processes, manage complex service delivery projects, and collaborate with clients and internal teams to ensure high-quality IT services.The ideal candidate has 7+ years in IT project management, ITIL expertise, and hands-on...

Altron is recruiting a Service Request Management Analyst to analyse, design, maintain, and optimise IT self-service workflows within SRM. role focuses on standardising automated SRDs and aligning with ITIL and platform standards, in partnership with SBSA SRM SME and Remedy team.The position is based onsite at Standard Bank in Gauteng, permanent, full-time....

iNOVO, Africa's leading cloud CX and contact centre provider with offices in Cape Town, is seeking a Service Desk Analyst. The role focuses on efficient first responses, ticket assignment and basic 1st line support, while maintaining strong customer satisfaction. You will work with the service desk and technical teams to resolve issues, contribute to process...

FNB Namibia in Randburg is seeking a Major Incident Manager to own and coordinate major incident processes within the FirstRand Group. The role serves as a single point of contact for all parties during major incidents, ensuring incident handling, communication, escalation, resolution and post-incident reviews are conducted effectively.Candidates should have...

WesBank in Randburg, South Africa, seeks a Major Incident Manager to own and coordinate the major incident process. You will be the single point of contact during incidents, driving escalation, communication, resolution, and post-incident reviews to ensure timely, professional outcomes.The role requires 3–5 years in a similar role, ITIL certification, and...

Altron is seeking a Service Desk Team Lead based in Gauteng to guide the onsite service desk and deliver efficient IT support. You will ensure ticketing adheres to SLAs, coach the team, and promote first-contact resolution and self-service tools.The role requires ITIL V4 certification, 5+ years in service desk management, and strong customer-facing skills....

Capitec Bank is building Capitec Connect’s fixed connectivity services and seeks an experienced operations professional to help establish, operate and optimise the FTTH platform in Stellenbosch. You’ll design workflows, own service monitoring and incident management, manage vendors to agreed SLAs, and proactively identify risks. You’ll guide business...

First National Bank (FNB) is seeking a Major Incident Manager in Randburg to own and coordinate the major incident process within the FirstRand Group. You will act as the single point of contact for all parties involved during major incidents and drive incident response, escalation, resolution, and post-incident review in a professional manner.You will also...

Placements24 is seeking a seasoned Program Manager to lead IT Service Delivery initiatives in Mahikeng, North West. The role oversees multiple IT projects within a program, ensuring timely delivery and alignment with strategic objectives.You will drive governance, roadmaps, budgets, and resource plans, coordinating across teams and stakeholders to optimize...

Sizekhaya is an entry-level IT Operations & Service Management (ITSM) specialist role in Johannesburg, South Africa. The position focuses on ITIL-based workflows, monitoring systems in a NOC, and incident logging with L1/L2 support.The ideal candidate has a degree or diploma in IT/CS/IS, understands ITIL basics, and showcases strong analytical,...