it quality analyst

Responsibilities Develop and maintain quality objectives and measures for the effectiveness of sales and service in line with best practices Setup management-approved key metrics and monitor performance on each metric Ensure continuous improvements on the evaluation metrics Compile and present reports on performance metrics to management, highlighting areas...

Labournet is a proudly South African company with over 28 years of innovation in payroll, HR and employment legislative compliance.We are driven by our mission to change the world of work by simplifying compliance, empowering people, and delivering technology-driven solutions. Our people are the key to this mission, and we invest in them to grow, innovate,...

Responsibilities Evaluate and analyze the performance of our customer care team from a quality perspective. Provide insightful analysis, feedback, and recommendations to improve customer service levels. Identify process and agent opportunities to enhance service delivery and exceed customer expectations. Maintain a keen eye for detail to ensure accuracy and...

An international automotive OEM based in Kariega, Eastern Cape is looking for 2 x Quality EngineersTo ensure that problem analysis is done to the required Group guideline and meets the customer’s expectations in terms of sustainability of the solution. Special tasks performed by the Engineer entail series monitoring and analyses in order to identify...

An international automotive OEM based in Kariega, Eastern Cape is looking for 2 x Quality Engineers To ensure that problem analysis is done to the required Group guideline and meets the customer’s expectations in terms of sustainability of the solution. Special tasks performed by the Engineer entail series monitoring and analyses in order to identify...

Quality Controller & Laboratory AnalystA Wine Farm in the beautiful Franschhoek valley seeks to employ an honest, hardworking individual as a Quality Controller & Laboratory Analyst.Duties & ResponsibilitiesDuties include:Quality control tests with regards to bottling and labellingRoutine analysis of wines/juicesAd hoc experimental workImproving quality...

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

Boardroom Appointments is seeking a Quality Assurance professional to develop and maintain metrics for sales and service effectiveness. You will set up key performance indicators, monitor metrics, and drive continuous improvement across voice, video, chat, email and text channels. You will compile reports for management, interpret QA scorecards, and advise...

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

QualificationsMatricDiploma in Business Management or equivalent2-4 years experience in a Call Centre environment in a position of assisting call centre agentsResponsibilitiesEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre...

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....