Jobs: it helpdesk support

IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes: Good client liaison skills - experience working with clients face to face and telephonically. Neat, presentable and organised - in appearance and within the work environment. Attention to detail. Ability to work...

A basic IT helpdesk role involves providing technical support and assistance to end-users (employees or customers) who are experiencing issues with their computer systems, software, hardware, or other IT-related problems. Here's an overview of the responsibilities and skills for a basic IT helpdesk role: **Responsibilities**: **Issue Resolution**: **Customer...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes: Good client liaison skills - experience working with clients face to face and telephonically. Neat, presentable and organised - in appearance and within the work environment. Attention to detail. Ability to work...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes: Good client liaison skills - experience working with clients face to face and telephonically. Neat, presentable and organised - in appearance and within the work environment. Attention to detail. Ability to work...

**Purpose of the Role** The Helpdesk team is expanding, and we require an individual who can act as a first escalation point for issues that require further investigation from both internal and external entities. Once received, Helpdesk support will gather information, investigate and attempt to resolve an issue before escalating to the next resolver if...

**Background** Dudobi, an established UK-based managed service provider is looking to grow its local South African team. Established in 2000, the company designs, builds, and manages secure cloud-based solutions for its B2B clients in Europe and Africa. From cloud infrastructure to VoIP, Microsoft 365, co-managed services, desktop support, cloud security,...

**POSITION: Helpdesk Support Coordinator** **Area: CENTURION** A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support. They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and...

_Key Responsibilities:_ - General customer service support relating to the software installation, which will entail the following support:_ - Technical support relating to the software installation_ - Accessing business information relating to the account_ - Updating business contacts and other information._ - Advising customers regarding different...

**Helpdesk End-User Support Technician Cape Town** Our IT Technology client is looking for a Helpdesk End-User Support Technician with 3 years plus experience. The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of...

Empact Group is recruiting for a highly motivated and dynamic Helpdesk Support who will be responsible to provide professional support & administration of incoming and outgoing calls, requests and escalations. He/she will ensure client satisfaction with regards to feedback whilst upholding the company policies and procedures. **Key areas of...

**Introduction** Client in **Klerksdorp **is looking for a Helpdesk Support Agent. **Duties & Responsibilities** Helpdesk Agents provide first and second line, as well as core advanced customer support. This includes advanced troubleshooting. **Desired Experience & Qualification** - Grade 12 / Senior Certificate. - N+ & A+ certification -...

**Introduction** Client in **Potchefstroom **is looking for a Helpdesk Support Agent. **Duties & Responsibilities** Helpdesk Agents provide first and second line, as well as core advanced customer support. This includes advanced troubleshooting. **Desired Experience & Qualification** - Grade 12 / Senior Certificate. - N+ & A+ certification -...

We are looking for a Helpdesk Technical Support Rep Based in Helderburg Cape Town for a full Day Position basised in office. Key Responsibilities but not Limited to. - **Manage inbound technical calls**: - **Manage outbound calls**: - **Network Management**: - **Assist Clients in Rebooting Media Players and assist in remote fixes**: - **Manage Engine...

A well established I.T Rental company situated in Wynberg Sandton is looking for an experienced Helpdesk technician specializing in IT Hardware. The role will be to: - Answer all Help Desk calls - Action I.T tickets coming into the helpdesk - Open tickets and assign priority levels - Provide basic support and troubleshooting, such as identifying power...

**Junior IT Helpdesk Support** Region: Mowbray, Cape Town To start: As soon as possible At Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can only be achieved through...

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

A well-established IT company in Westville is looking for a Helpdesk administrator. - Please note that this is not a technical position, and therefore not suitable for IT engineers. The role will include the following tasks and responsibilities: - Answering the phone - Logging support calls - Allocating support calls - Updating and managing Helpdesk...

Our client who is a leader in the Legal sector is looking for an experienced software support specialist to join the IT Department.The ideal candidate needs to have a strong Office 365 background and advanced skills in MS WordResponsibilities:End-User SupportHandle user requests via the Helpdesk system, telephone and e-mailProvide timely and professional...

IT Helpdesk Technician required to join a busy IT consulting & support firm in Hillcrest. The role involves providing first line remote IT support to various clients across various industries, as well as providing feedback and service call escalation to senior support team members. Assisting with hardware service and preparation in the lab will also be...