it help desk

About the RoleOur client is seeking an experienced Help Desk Analyst to join their team in Stellenbosch. In this hybrid role, you will provide essential IT support to employees, ensuring the smooth operation of computer systems and resolving technical issues promptly. You will act as the first line of defense for all IT-related problems, supporting both...

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

Required SkillsCustomer servicesCall CenterReceptionistAdministratorJob SummaryWe are looking for a friendly Junior Help Desk Receptionist to act as the primary face and voice of our facility. In this hybrid role, you will greet tenants and visiting guests, manage day-to-day front desk operations, and provide first-line technical or logistical support for...

About the RoleOur client is seeking a skilled and diligent Help Desk Support Specialist to join their IT department in Bloemfontein, Free State. This role is critical in providing first-level technical support to employees, resolving hardware, software, and network issues promptly. You will be the go-to person for IT-related queries, ensuring smooth daily...

Recognized degree or national diploma in Computer Science/Information Technology or equivalent qualification.(A+, N+) and 1-2 years' experience in ICT helpdesk and ITIL certification.Valid driver's licence.Competencies And Attributes: Knowledge of multiple technical disciples (workstation connectivity,applicable software, and troubleshooting techniques).Good...

Recognized degree or national diploma in Computer Science/Information Technology or equivalent qualification.(A+, N+) and 1-2 years' experience in ICT helpdesk and ITIL certification.Valid driver's licence.Competencies And Attributes: Knowledge of multiple technical disciples (workstation connectivity,applicable software, and troubleshooting techniques).Good...

Role: IT Technical Support & Administration SpecialistCatagory: Information TechnologyLocation: Hillcrest, DurbanSalary: R8000 - R10 000 pm Are you a tech-savvy problem solver who loves helping people? Do you thrive in a dynamic environment where you can balance technical troubleshooting with keeping the team organized? We are partnering with a fantastic...

About the Role Our client, a growing logistics company, is seeking an enthusiastic Entry-Level Help Desk Analyst to join their IT support team in Richards Bay, KwaZulu-Natal . This is an excellent opportunity for someone passionate about technology to kickstart their career in IT support. You will be responsible for providing first-line technical assistance...

EdUpStairs in Polokwane seeks a motivated administrator with a Grade 12 plus SAQA-recognised qualification and 1–2 years' relevant experience. You’ll handle office support, housing coordination for staff, lease register upkeep and desk/switchboard duties, while upholding public service standards.The role requires strong communication, confidentiality,...

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

SAMRC invites graduates to apply for an IT internship in the Information Technology Department in Cape Town. You will support staff with IT issues, assist with hardware/software maintenance, and help install and configure IT systems and connectivity. The role includes maintaining records and supporting IT projects. The programme requires a Diploma/Degree in...

Help Desk / onsite training/ Software support Listing reference: click_ Listing status: Online Apply by: 14 September 2026 Position summary Industry: Wholesale & Retail Trade Job category: Software-Engineering Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group ...

Placements24 in Richards Bay, KwaZulu-Natal, is seeking an enthusiastic Entry-Level Help Desk Analyst to join our IT support team. This hybrid role combines in-office collaboration with remote work on designated days, offering hands-on experience with hardware, software, and network issues. You will resolve first-line technical issues, document activities,...

The role of IT Help Desk Technician II (MSP, RMM) is a crucial position for technology-driven organizations seeking to deliver exceptional technical support to their clients. As an integral part of a fast-paced Managed Services Provider (MSP) environment, this position empowers professionals to apply their expertise in desktop, server, and networking support...

Ziegler in Johannesburg is seeking a reliable Help Desk IT Support Technician to provide first-line technical support to internal users. You will troubleshoot hardware and software issues to keep staff productive with minimal downtime.Responsibilities include responding to queries via ticketing system, diagnosing and resolving issues, installing and...

ISP Helpdesk Support AgentReference: HC003132-Moipo-1Employment: Full Time (Shift based)Job PurposeAs an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts...

Clicks Group is seeking a Help Desk / onsite training / Software support professional in Gauteng to provide responsive helpdesk services and on-site technical support for LEAP applications across pharmacies.The role focuses on fielding support queries, ensuring software quality, and training end users while collaborating with customers, developers, and...

Clicks Group is seeking an IT helpdesk specialist to support LEAP portfolio applications in South Africa, including Dispensary and Front shop software used in stores. You will field user queries, log issues, and work with developers to resolve problems, ensuring configurations meet regional requirements.The role requires knowledge of pharmacy processes and...

Key Accountabilities/ Principal ResponsibilitiesHelp Desk Co-ordinationAnalyse call volumesImplement help desk service targets to ensure call response times are aligned to contractual requirementsEnsure all calls are answered within agreed upon SLA timeframes and in the appropriate mannerMonitor customer complaints and assist with follow up and closure when...

A leading global technology firm in Cape Town is seeking a customer service oriented Help Desk Specialist. The role involves providing technical support and ensuring customer satisfaction. Candidates should have a BS degree in IT or Computer Science and strong troubleshooting skills. The position requires proficiency in English and effective communication...