incident manager

Incident Manager Location: Onsite - Cape Town Shift pattern UK time - Monday to Friday 7.5 hour shifts between 8:00am-5:30pm Participation in an out-of-hours on-call rota Trustmarque Ultima is the result of the recent merger between the Trustmarque and Ultima Groups, bringing together two leading technology businesses with a shared commitment to customer...

About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping...

Job Description Our client is seeking a seasoned Incident Response Manager to lead their cybersecurity incident management efforts. Based in Sandton, Gauteng, ZA, this role is critical for developing, implementing, and executing plans to detect, respond to, and recover from cybersecurity incidents. You will lead a team of highly skilled responders,...

Job DescriptionHello Future Major Incident ManagerWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

Major Incident ManagerBy clicking \"Accept\", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Click here to read our cookie policy.### Major Incident ManagerApply: Randburg: Full time: Posted Today: End Date: October 30, 2026 (6 days left to apply): R53943#...

As an Incident Manager, you will be responsible for managing the entire lifecycle of IT incidents from initial report through to resolution. You will utilize your technical knowledge and ITIL foundation to handle incidents with precision and reliability, maintaining high standards of customer service. Key Responsibilities: Oversee and manage the incident...

Ekco in Cape Town is seeking a Major Incident Manager to own end-to-end incident handling in a multi-client MSP environment. You will decide on severity, coordinate resources, chair bridge calls, and maintain a clear incident timeline and communications to customers and internal stakeholders.You will lead PIRs, track root cause and corrective actions, and...

About the RoleOur client is seeking a seasoned Incident Response Manager to lead their cybersecurity incident management efforts. Based in Sandton, Gauteng, ZA , this role is critical for developing, implementing, and executing plans to detect, respond to, and recover from cybersecurity incidents. You will lead a team of highly skilled responders, coordinate...

We at MTN Group are a purpose and value led organization. At MTN Group, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our...

PurpleBlue Technologies is seeking a Service Desk Team Leader for onsite work in Pretoria. You will provide first and second line technical support across the DOJ ICT environment, ensuring timely resolution of logged calls and adherence to SLAs. You will lead governance within the Service Desk Operations Management Tower, mentor junior staff, and coordinate...

Sybrin is seeking an Associate Service Coordinator in Johannesburg to support service delivery across incident, change, and SLA management. You will coordinate with customers and internal teams, ensuring timely issue resolution and proactive service improvement.The role emphasizes effective communication, escalation handling, and reporting, with a focus on...

About the RoleOur client, a prominent multinational corporation with significant operations in Pretoria, Gauteng , is seeking a seasoned Cybersecurity Incident Response Manager. This leadership role is responsible for overseeing the organization's incident response program, ensuring timely and effective containment, eradication, and recovery from...

Major Incident ManagerBy clicking \"Accept\", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Click here to read our cookie policy.### Major Incident ManagerApply: Randburg: Full time: Posted Yesterday: End Date: October 30, 2026 (5 days left to apply): R53943#...

First National Bank (FNB) is seeking a Major Incident Manager in Randburg to own and coordinate the major incident process within the FirstRand Group. You will act as the single point of contact for all parties involved during major incidents and drive incident response, escalation, resolution, and post-incident review in a professional manner.You will also...

Major Incident & Escalations Manager – NSC Global Join to apply for the Major Incident & Escalations Manager role at NSC Global. Key Competencies Autonomy – Perform day‑to‑day activities under routine supervision with major discretion in managing problem investigations or recurring events/incident(s) by providing solutions in coordination with...

Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response, AWS Incident Detection and Response Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our...

Incident Response Manager Our client is seeking a seasoned Incident Response Manager to lead their cybersecurity incident management efforts. Based in Sandton, Gauteng, ZA , this role is critical for developing, implementing, and executing plans to detect, respond to, and recover from cybersecurity incidents. You will lead a team of highly skilled...

FNB Namibia in Randburg is seeking a Major Incident Manager to own and coordinate major incident processes within the FirstRand Group. The role serves as a single point of contact for all parties during major incidents, ensuring incident handling, communication, escalation, resolution and post-incident reviews are conducted effectively.Candidates should have...

Head of Service Delivery 01 December 2025 1. PURPOSE OF THE ROLE The Major Incident & Problem Manager is responsible for leading, coordinating, and managing all Major Incidents and Problem Management activities to ensure rapid restoration of services, minimise business disruption, identify root causes, and implement long-term corrective actions in...

WesBank in Randburg, South Africa, seeks a Major Incident Manager to own and coordinate the major incident process. You will be the single point of contact during incidents, driving escalation, communication, resolution, and post-incident reviews to ensure timely, professional outcomes.The role requires 3–5 years in a similar role, ITIL certification, and...