incident and problem manager

Incident Response Manager Our client is seeking a seasoned Incident Response Manager to lead their cybersecurity incident management efforts. Based in Sandton, Gauteng, ZA , this role is critical for developing, implementing, and executing plans to detect, respond to, and recover from cybersecurity incidents. You will lead a team of highly skilled...

Head of Service Delivery 01 December 2025 1. PURPOSE OF THE ROLE The Major Incident & Problem Manager is responsible for leading, coordinating, and managing all Major Incidents and Problem Management activities to ensure rapid restoration of services, minimise business disruption, identify root causes, and implement long-term corrective actions in...

PurpleBlue Technologies in Pretoria seeks a Senior Major Incident & Problem Manager to lead incident response, drive problem management, and coordinate cross-functional teams to restore services quickly. You will chair war-room sessions, provide regular updates, and ensure RCA actions are implemented on time.The role requires ITIL-aligned experience, strong...

Incident Manager Location: Onsite - Cape Town Shift pattern UK time - Monday to Friday 7.5 hour shifts between 8:00am-5:30pm Participation in an out-of-hours on-call rota Trustmarque Ultima is the result of the recent merger between the Trustmarque and Ultima Groups, bringing together two leading technology businesses with a shared commitment to customer...

About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping...

Major Incident & Escalations Manager – NSC Global Join to apply for the Major Incident & Escalations Manager role at NSC Global. Key Competencies Autonomy – Perform day‑to‑day activities under routine supervision with major discretion in managing problem investigations or recurring events/incident(s) by providing solutions in coordination with...

Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response, AWS Incident Detection and Response Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our...

Key Responsibilities Incident Detection & Monitoring Monitor alerts, dashboards, and observability tools across cloud and application environments. Perform initial assessment and triage of incidents, escalating according to severity and impact. Ensure incident tickets are created, categorised, prioritised, and updated accurately in the ITSM system. Incident...

The Incident Coordinator plays a critical role in maintaining operational stability and customer trust across GoTyme Bank's cloud-based banking platform. This role is responsible for monitoring system health, coordinating incident responses, analysing root causes, and driving continuous improvement across the organisation.You’ll work closely with GoTyme...

The Incident Coordinator plays a critical role in maintaining operational stability and customer trust across GoTyme Bank's cloud-based banking platform. This role is responsible for monitoring system health, coordinating incident responses, analysing root causes, and driving continuous improvement across the organisation. You’ll work closely with GoTyme...

The Incident Coordinator plays a critical role in maintaining operational stability and customer trust across GoTyme Bank’s cloud-based banking platform. This role is responsible for monitoring system health, coordinating incident responses, analysing root causes, and driving continuous improvement across the organisation.You’ll work closely with GoTyme...

The Incident Coordinator plays a critical role in maintaining operational stability and customer trust across GoTyme Bank's cloud-based banking platform. This role is responsible for monitoring system health, coordinating incident responses, analysing root causes, and driving continuous improvement across the organisation. You'll work closely with GoTyme...

The Incident Coordinator plays a critical role in maintaining operational stability and customer trust across GoTyme Bank’s cloud-based banking platform. This role is responsible for monitoring system health, coordinating incident responses, analysing root causes, and driving continuous improvement across the organisation. You’ll work closely with GoTyme...

We at MTN Group are a purpose and value led organization. At MTN Group, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our...

About the RoleOur client is seeking a dedicated Incident Response Specialist to join their security operations team in Upington . This role is essential for managing and mitigating security incidents, minimizing their impact, and restoring normal operations efficiently. You will be involved in the full lifecycle of incident response, from detection and...

About the RoleOur client, a dynamic e-commerce platform based in East London , is seeking a skilled Incident Response Analyst to join their growing cybersecurity team. This role is crucial for defending against and responding to cyber threats in real-time, minimizing impact and ensuring business continuity. You will be responsible for detecting, analyzing,...

Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response Amazon Web Services (AWS) is leading the world in cloud technologies and offers Incident Management Engineers (IMEs) to proactively engage AWS Enterprise Support customers and accelerate recovery of critical workloads from disruption. Incidents are monitored 24x7,...

About the Role Our client, a leading technology solutions provider in East London, Eastern Cape, is looking for a dedicated and skilled Information Security Incident Responder. This role is essential for detecting, analyzing, and responding to security incidents to minimize impact and restore normal operations swiftly. The successful candidate will be part...

About the Role Our client, a prominent recruitment consultancy, is looking for a skilled Cybersecurity Analyst specializing in Incident Response to join a rapidly growing cybersecurity firm. This role is based in Port Elizabeth, Eastern Cape , and offers a remote work option, allowing you to contribute to critical security operations from a location of your...

About the RoleOur client is seeking a highly skilled Incident Response Specialist to join their remote security team. In this critical role, you will be responsible for managing and executing the organization's incident response plan, minimizing the impact of security breaches, and ensuring swift recovery. You will investigate security incidents, perform...