icontact

iContact BPO seeks a Contact Centre Specialist to effectively handle member requests by telephone and email in line with Grand Vacations standards and procedures. The agent will also promote Hilton Grand Vacations products and services to contribute to revenue goals.Responsibilities include processing telephone sales, assisting with reservations changes, and...

iContact BPO is seeking an experienced Collections Training Team Leader to lead and support a training team, ensuring new employees receive coaching and guidance to transition into production.This fixed-term internal opportunity requires hands-on leadership, strong coaching abilities and a track record in collections. You will monitor learner progress,...

iContact BPO in Randburg, South Africa, is seeking a professional Customer Service Agent to provide inbound support to customers and dealerships. The role requires handling enquiries, scheduling service appointments, and delivering accurate product information while maintaining a seamless customer experience.The ideal candidate has 1–2 years of customer...

iContact BPO is seeking an experienced and results-driven Customer Service Operations Manager to lead, manage, and optimise our customer service operations. The ideal candidate will have a strong background in contact centre operations, proven leadership capabilities, and a passion for driving operational efficiency, service excellence, and exceptional...

iContact BPO is seeking a German-speaking Customer Service Advisor to deliver exceptional support to German-speaking customers in Johannesburg. You will handle inquiries, resolve issues, and provide accurate product and order information across calls, email, and chat.Ideal candidates communicate confidently in German and English, stay courteous under...

iContact BPO in Randburg is seeking a RE5 Customer Support Credit Life Representative to provide professional, customer-focused support within an insurance contact centre. You will assist customers with Credit Life Insurance enquiries, submissions and follow-ups while ensuring compliance with regulatory and internal policies. The role requires strong...

iContact BPO in Randburg, Gauteng, is seeking a Customer Relations Specialist to deliver exceptional customer service by handling enquiries, resolving issues, and ensuring a positive experience. You will communicate with customers via phone and email, provide accurate information on products and services, assist with order tracking, returns and warranty...

Colony Brands team seeks a customer-focused Customer Service Representative to deliver exceptional service handling inbound and outbound interactions, processing orders, resolving enquiries, and maintaining accurate customer records.The ideal candidate has 1–2 years in a call centre, matric, and strong communication, problem-solving, and upselling skills...

iContact BPO is seeking an experienced and results-driven Customer Service Operations Manager to lead, manage, and optimise our customer service operations. The ideal candidate will have a strong background in contact centre operations, proven leadership capabilities, and a passion for driving operational efficiency, service excellence, and exceptional...

The Customer Support Agent is responsible for providing world-class customer support to Payflex customers by assisting with account queries, educating customers on Payflex processes, troubleshooting issues, and guiding customers through their online and in-store shopping experience.The role focuses on delivering efficient, accurate, and customer-focused...

We are seeking for a Contact Centre Specialist to effectively handle of all our individual members requests by telephone and email in line for a Grand Vacations Standards & Procedures. The Contact Centre Agent is also responsible for selling Hilton Grand Vacations products and services contributing to business objectives set by the Client. Key...

About the Role We are looking for a German-Speaking Customer Service Advisor to join our team and provide exceptional customer service to German-speaking customers. The successful candidate will be responsible for handling customer enquiries, resolving queries efficiently, providing accurate information, and ensuring a positive customer experience across...

Internal Opportunity: Collections Training Team Leader – Fixed Term We are looking for a Collections Training Team Leader to lead and support a training team, ensuring new employees receive the coaching, guidance and support required to successfully transition into production. Minimum Requirements Must be an internal employee. Must have been with the...

Role Summary We are seeking a skilled and experienced RE5 Customer Support Credit Life Representative to provide professional and customer-focused support within an insurance contact centre environment. The successful candidate will assist customers with Credit Life Insurance-related enquiries, claims submissions and claims follow-ups, while ensuring all...

We are looking for aCustomer Relations Specialist (CRS)who will be responsible for delivering exceptional customer service by professionally handling customer enquiries, resolving issues, and ensuring a positive customer experience. The successful candidate will communicate with customers via telephone and email, providing accurate information on products...

Payflex in Randburg is seeking a Customer Support Agent to provide world-class assistance for account queries and Payflex processes. You will guide customers through online and in-store shopping, troubleshoot issues, and deliver accurate solutions to improve satisfaction.The role emphasizes first-contact resolution, maintaining records, and upholding...

We are looking for a customer-focused and results-driven Customer Service Representative to join our Colony Brands team. The successful candidate will be responsible for delivering exceptional customer service by handling inbound and outbound customer interactions, processing orders, resolving enquiries, managing returns and payments, and maintaining...

We are seeking a professional and customer-focused Customer Service Agent to provide exceptional inbound support to customers and dealerships. The successful candidate will be responsible for handling customer enquiries, resolving concerns, managing service appointments, and delivering accurate product and service information while ensuring a seamless...