helping

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

Required Skills Customer services Call Center Receptionist Administrator Job Summary We are looking for a friendly Junior Help Desk Receptionist to act as the primary face and voice of our facility. In this hybrid role, you will greet tenants and visiting guests, manage day-to-day front desk operations, and provide first-line technical or logistical support...

Key Accountabilities/ Principal Responsibilities Help Desk Co-ordination Analyse call volumesImplement help desk service targets to ensure call response times are aligned to contractual requirementsEnsure all calls are answered within agreed upon SLA timeframes and in the appropriate mannerMonitor customer complaints and assist with follow up and closure...

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

About the RoleOur client is seeking an experienced Help Desk Analyst to join their team in Stellenbosch. In this hybrid role, you will provide essential IT support to employees, ensuring the smooth operation of computer systems and resolving technical issues promptly. You will act as the first line of defense for all IT-related problems, supporting both...

About the Role Our client is seeking a skilled and dependable Help Desk Technician to join their IT support team in Durban. In this role, you will be the first line of support for employees experiencing technical difficulties with hardware, software, and network issues. Your primary focus will be to provide timely and effective resolutions, ensuring minimal...

Key Accountabilities/ Principal ResponsibilitiesHelp Desk Co-ordinationAnalyse call volumesImplement help desk service targets to ensure call response times are aligned to contractual requirementsEnsure all calls are answered within agreed upon SLA timeframes and in the appropriate mannerMonitor customer complaints and assist with follow up and closure when...

ISP Helpdesk Support AgentReference: HC003132-Moipo-1Employment: Full Time (Shift based)Job PurposeAs an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts...

About the RoleOur client is seeking a reliable and organized Help Desk Administrator to manage and coordinate the IT support function for their organization in Bloemfontein . This role is responsible for overseeing the ticketing system, ensuring timely resolution of IT issues, and maintaining IT infrastructure. You will be the primary point of contact for...

City of Springfield Library Department seeks an experienced Librarian to provide reference and instructional services to the public, assist patrons with finding library materials, and support web maintenance under the direction of the Branch Manager.The role includes outreach, collection development, bibliographic guidance, and participation in reader...

MCI is a fast-growing tech-enabled business services company delivering CX, BPO and cloud solutions with on-site and remote agents. We are looking for enthusiastic Customer Service Representatives to provide inbound support, technical assistance, and account management across multiple industries. You will answer questions, resolve issues, troubleshoot basic...

Boardroom Appointments in Johannesburg is seeking an IT Help Desk professional to manage user queries, log incidents and coordinate rapid, appropriate responses. You will improve operational efficiency, deliver proactive solutions, and ensure governance, software licensing, and audit requirements are met while providing high-level support for complex...

MCI is a fast-growing tech-enabled business services company delivering CX, BPO and cloud solutions with on-site and remote agents. We are looking for enthusiastic Customer Service Representatives to provide inbound support, technical assistance, and account management across multiple industries. You will answer questions, resolve issues, troubleshoot...

Role: IT Technical Support & Administration Specialist Catagory: Information Technology Location: Hillcrest, Durban Salary: R8000 - R10 000 pm Are you a tech-savvy problem solver who loves helping people? Do you thrive in a dynamic environment where you can balance technical troubleshooting with keeping the team organized? We are partnering with a...

The Help Desk / Network Administrator provides technical support to employees while assisting with the administration, maintenance, security, and reliability of the organization's IT infrastructure.This position serves as a primary point of contact for end-user technical issues and is responsible for resolving hardware, software, account, connectivity,...

Marriott International is seeking an IT support and systems administrator based in Cape Town, Western Cape. The role involves troubleshooting computer hardware, software, and network issues, supporting servers, and providing end-user assistance to maintain smooth operations across properties.The position focuses on maintaining and upgrading...

Aspire Recruiting (PTY) LTD is seeking an energetic IT Assistant to join the technical support team in Bloemfontein. This entry-level role involves hands-on daily tasks including moving equipment, basic inspections, and routine hardware tasks to support Information Technologists. The position requires a matriculation certificate, a valid RSA driver’s...

Ziegler in Johannesburg is seeking a reliable Help Desk IT Support Technician to provide first-line technical support to internal users. You will troubleshoot hardware and software issues to keep staff productive with minimal downtime. Responsibilities include responding to queries via ticketing system, diagnosing and resolving issues, installing and...

International Hotel School in Ballito is expanding and seeking a detail‑oriented Financial Administrator to join our growing team. You will manage creditors and debtors processes, ensure timely invoicing and reconciliations, and maintain accurate cash flows as part of our new campus operations. The role requires a finance qualification, experience with...

Help Desk / onsite training/ Software support Listing reference: click_ Listing status: Online Apply by: 14 September 2026 Position summary Industry: Wholesale & Retail Trade Job category: Software-Engineering Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group ...