helpdesk manager

IntroductionIT Solutions/Office Automation company based in the West Rand is looking for an experienced Helpdesk Manager.  Duties include but not limited to: 1. Daily Operations Review incoming tickets and assign them to technicians based on query type and technician skill set/ capabilities. Acknowledge all client requests within 15 minutes. Track response...

Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager. Duties & Knowledge Role System infrastructure support SQL database support Reporting to customers and staff on issues and resolutions System support Maintain IT infrastructure of company and company's customers Assist Sales staff with technical support in meetings and...

Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager. Duties & Knowledge Role System infrastructure support SQL database support Reporting to customers and staff on issues and resolutions System support Maintain IT infrastructure of company and company's customers Assist Sales staff with technical support in meetings and...

ATripleA Recruitment and Temps in Gauteng is seeking an IT Systems and Helpdesk Manager for a Telecoms client. You will oversee the system infrastructure, servers, connectivity, and integration, while supporting customers and staff with technical solutions.The role requires strong SQL and database skills, Active Directory, virtualization, and adherence to...

ATripleA Recruitment and Temps in Gauteng is seeking an IT Systems and Helpdesk Manager for a Telecoms client. You will oversee the system infrastructure, servers, connectivity, and integration, while supporting customers and staff with technical solutions.The role requires strong SQL and database skills, Active Directory, virtualization, and adherence to...

Placements24 is seeking an organized Helpdesk Administrator to manage incoming support requests and ensure timely resolution for users in Port Elizabeth. You will log, prioritize, and assign tickets while maintaining the helpdesk system and resources. This role suits someone with strong administrative and communication skills who can contribute to smooth...

A facilities management company in Johannesburg is seeking a reliable professional to manage service requests and coordinate tasks. The successful candidate will possess strong communication skills, be detail-oriented, and have experience in facilities management. Responsibilities include managing service requests, task allocation, and ensuring compliance...

IT Intern – 12 Month Internship Programme Location: Sommerset West Duration: 12 Months Stipend: R5,500 per month About the Opportunity We are looking for a motivated and enthusiastic IT Intern to join our team. This opportunity is ideal for a candidate who has completed a Degree in IT or a related field and is looking to gain practical workplace experience...

IT Intern – 12 Month Internship Programme Location: Sommerset West Duration: 12 Months Stipend: R5,500 per month About the Opportunity We are looking for a motivated and enthusiastic IT Intern to join our team. This opportunity is ideal for a candidate who has completed a Degree in IT or a related field and is looking to gain practical workplace...

OverviewTo manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements.Key Performance Areas (KPAs)Helpdesk ProcessingReceive, log, and track all facilities-related service requests via email, WhatsApp, or phone.Ensure...

IT Intern – 12 Month Internship Programme Location: Sommerset West Duration: 12 Months Stipend: R5,500 per month About the Opportunity We are looking for a motivated and enthusiastic IT Intern to join our team. This opportunity is ideal for a candidate who has completed a Degree in IT or a related field and is looking to gain practical workplace experience...

About the Role Our client is seeking an organized and detail-oriented Helpdesk Administrator to join their team in Kimberley. This role is essential for managing the daily operations of the helpdesk, ensuring efficient ticket management, and supporting both internal users and external clients. You will play a key role in maintaining smooth communication...

About the RoleOur client is seeking an organized and efficient Helpdesk Administrator to manage incoming support requests and ensure timely resolution for their users in Port Elizabeth . This role involves logging, prioritizing, and assigning support tickets, as well as maintaining the helpdesk system and resources. You will be the central point of contact...

About the Role Our client is seeking an organized and efficient Helpdesk Administrator to manage incoming support requests and ensure timely resolution for their users in Port Elizabeth. This role involves logging, prioritizing, and assigning support tickets, as well as maintaining the helpdesk system and resources. You will be the central point of contact...

About the Role Our client is seeking an organized and efficient Helpdesk Administrator to manage incoming support requests and ensure timely resolution for their users in Port Elizabeth . This role involves logging, prioritizing, and assigning support tickets, as well as maintaining the helpdesk system and resources. You will be the central point of contact...

About the RoleOur client seeks a well-organized and proactive individual to serve as a Helpdesk Coordinator within their Customer Service & Helpdesk team, based in Paarl, Western Cape. In this role, you will be responsible for managing the flow of support requests, ensuring timely resolution, and coordinating the efforts of the helpdesk team. Your ability to...

About the Role Our client, a diversified industrial group, is seeking an efficient and resourceful IT Helpdesk Administrator to manage their internal IT support services. This hybrid role, based in Vereeniging, Gauteng , is essential for maintaining the productivity of their workforce by ensuring seamless IT operations. The ideal candidate will be highly...

Our client seeks a highly organized and customer-focused Helpdesk Administrator to manage and resolve technical and service-related issues for users in Rustenburg . This role is central to ensuring operational efficiency by providing prompt and effective support. You will be responsible for logging, prioritizing, and resolving incoming requests, acting as a...

About the RoleOur client is seeking a technically proficient Helpdesk Analyst to provide essential IT support to employees in Rustenburg . This role is responsible for ensuring the smooth operation of IT systems by responding to and resolving technical issues efficiently. You will be the go-to person for hardware, software, and network troubleshooting,...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented...