helpdesk

IT Helpdesk Support  Support operations and other support services with helpdesk request  Attend to tickets logged in a timeous and efficient manner  Raise any deviations with the Head of IT Ensure employees are adhering to IT protocols

, permanent Position: IT Helpdesk TechnicianJob Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for...

Job brief We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the...

DescriptionRPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the...

We are Hiring: 1st / 2nd Line IT Support Engineer📍 Rosebank, Johannesburg (On‑Site) 🕒 UK Hours: 9am–6pm (Mar–Oct) | 10am–7pm (Oct–Mar) 📅 Monday–Friday We are looking for a hands‑on IT Helpdesk Technician (1st and / or 2nd line) with solid Microsoft 365 experience to join our expanding IT Team in Rosebank. As our group continues to...

DescriptionSalary: R29 000 per monthRemote Recruitment is hiring an IT Helpdesk Agent to support a UK employer's staff from South Africa. You will be the first person people reach when something stops working, and the reason they get back to work quickly.Good first-line support is half diagnosis and half reassurance. This role suits someone who can do both...

Overview An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in Woodstock, Cape Town and will report to the Helpdesk Supervisor. Responsibilities To receive incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the correct department and ensure...

Job category: Admin, Office Support and Services Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 367,633.00 EE position: No Introduction Performs and administers the first line support on the Service Management System (Service Desk) and ensures ICT service delivery by expediting Service Desk calls,...

HELP DESK LEARNERSHIP PROGRAMME We Are Hiring! Are you passionate about helping people and providing excellent customer service? We are looking for enthusiastic and motivated individuals to join our **Helpdesk Learnership Programme**. As a Helpdesk Learner, you will receive practical workplace experience while developing valuable skills in customer...

Key Responsibilities - Communicate clearly and professionally in required languages - Capture and update customer information accurately on systems - Think “outside the box” to resolve complex problems - Escalate cases when necessary - Meet daily targets and service level agreements (SLAs) - Maintain high levels of customer satisfaction Minimum...

**_Location: Cyrildene, Bedfordview_** **_Requirements:_** - _ Matric_ - _ Relevant certificates/qualifications_ - _ 3+ years of experience as a Helpdesk Technician_ - _ Telephonic and Remote Helpdesk support (Hardware and software)_ - _ Must be tech-savvy_ - _ Must be available immediately_ - _ Experience with SQL Script and SQL Database will be an added...

Join the dynamic team at Intelligent Resourcing, a vibrant company in the heart of the business consulting and services industry. As an IT Helpdesk Support team member, you'll be part of our close-knit group of 11-50 talented professionals dedicated to providing top-notch solutions and support. Dive into a fast-paced environment where your tech skills will...

Join the dynamic team at Intelligent Resourcing, a vibrant company in the heart of the business consulting and services industry. As an IT Helpdesk Support team member, you'll be part of our close-knit group of 11-50 talented professionals dedicated to providing top-notch solutions and support. Dive into a fast-paced environment where your tech skills will...

Description After hours availability for critical support when required. Knowledge of Microsoft Desktop and server applications. Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). Excellent written and verbal communication skills – especially writing professional reports. Strong telephonic and written etiquette. Information...

Company DescriptionSutherland IT OperationsJob DescriptionDeskside SupportProject Scope of Work Providing Desktop L2 resources with 4 to 5 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing specific activities.The scope of services for the GTI Operations (L1 level) resource provided by...

Cubix – Where Your Career Starts- We are Offering A 12-month paid internship that provides hands-on experience.At Cubix, interns get more than just work experience — they get the opportunity to learn, grow, collaborate and make an impact in a dynamic and fast-paced environment. With supportive teams, exciting opportunities and room to develop your...

**ROLE PURPOSE** Support of Condeco booking requests from Client staff for meeting rooms, VC, desks and catering requests. **MAIN OUTPUTS** - Assist with bookings relating to the Condeco Vendor Dashboard and Vendor Services (Catering, AV/VC Services, and Visitor Management). - Manage other users’ room bookings; create/amend/delete on behalf of the...

**Purpose**: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. **Responsibilities**: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic...

**Job Duties/Responsibilities will include**: Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Logging and Closing Calls Walk the customer through the problem-solving process Direct unresolved issues to the next level of support...

SURGO (PTY) Ltd. is a globally recognised and award-winning Business Process Outsourcer (BPO), specialising in all our clients' business needs. Offering a range of services; from Customer Support and CX, HR outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. This is your opportunity to become part of a...