helpdesk

IT Helpdesk Support  Support operations and other support services with helpdesk request  Attend to tickets logged in a timeous and efficient manner  Raise any deviations with the Head of IT Ensure employees are adhering to IT protocols

We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set...

Job category: Admin, Office Support and Services Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 367,633.00 EE position: No Introduction Performs and administers the first line support on the Service Management System (Service Desk) and ensures ICT service delivery by expediting Service Desk calls,...

OverviewAn exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in Woodstock, Cape Town and will report to the Helpdesk Supervisor.ResponsibilitiesTo receive incoming calls to the helpdesk and log all calls accurately and professionally.To allocate calls to the correct department and ensure that...

Join the dynamic team at Intelligent Resourcing, a vibrant company in the heart of the business consulting and services industry. As an IT Helpdesk Support team member, you'll be part of our close-knit group of 11-50 talented professionals dedicated to providing top-notch solutions and support. Dive into a fast-paced environment where your tech skills will...

Stowe Holdings is looking for a skilled and customer-focused IT Helpdesk Technician to join our growing IT team. This role is ideal for someone with strong troubleshooting abilities, excellent communication skills, and experience supporting business IT environments. As an IT Help Desk Technician, you will provide advanced technical support, resolve...

Job Description Key skills / attributes / position-specific competencies Knowledge of Microsoft Desktop and server applications. Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). Excellent written and verbal communication skills – especially in writing professional reports. Strong telephonic and written etiquette. Information...

Providing Desktop L2 resources with 4 to 5 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing specific activities. The scope of services for the GTI Operations (L1 level) resource provided by Contractor is as below: Candidate must have very good communication skills (soft skills)...

, permanent Position: IT Helpdesk TechnicianJob Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for...

We are Hiring: 1st / 2nd Line IT Support Engineer📍 Rosebank, Johannesburg (On‑Site) 🕒 UK Hours: 9am–6pm (Mar–Oct) | 10am–7pm (Oct–Mar) 📅 Monday–Friday We are looking for a hands‑on IT Helpdesk Technician (1st and / or 2nd line) with solid Microsoft 365 experience to join our expanding IT Team in Rosebank. As our group continues to...

DescriptionSalary: R29 000 per monthRemote Recruitment is hiring an IT Helpdesk Agent to support a UK employer's staff from South Africa. You will be the first person people reach when something stops working, and the reason they get back to work quickly.Good first-line support is half diagnosis and half reassurance. This role suits someone who can do both...

Greeting visitors, handle incoming calls and perform general administrative duties. The scope of work for the receptionist position in Sandton has changed given the fact that there is no longer a reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator...

Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager. Role System infrastructure support SQL database support Reporting to customers and staff on issues and resolutions System support Maintain IT infrastructure of company and company's customers Assist Sales staff with technical support in meetings and...

Senior IT Support pro? Lead escalations, automation, and infrastructure in a fast‑paced environment. Join a dynamic IT operations environment where you will act as a senior escalation point, ensuring reliability, security, and efficiency across systems and services. You will play a key role in improving infrastructure, streamlining processes through...

Reference: JHB002475-TR-1We are recruiting for a Senior Helpdesk Support Engineer.Duties & ResponsibilitiesCustomer ServiceReceive calls from senior customer engineer/help desk.Verify/identify problems with help desk.Contact users to get clarity on problems and troubleshoot.Provide telephonic support to users if possible.IT SupportTrain users on how to use...

We are seeking an experienced Local Support / Helpdesk Lead to manage and oversee the local support operations. This role involves operating the local support triage, managing supplier support, efficient incident routing, monitoring Service Level Agreements (SLAs), and ensuring effective user communication during critical phases such as rollouts and...

Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager. Duties & Knowledge Role System infrastructure support SQL database support Reporting to customers and staff on issues and resolutions System support Maintain IT infrastructure of company and company's customers Assist Sales staff with technical support in meetings...

Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager. Role System infrastructure support SQL database support Reporting to customers and staff on issues and resolutions System support Maintain IT infrastructure of company and company's customers Assist Sales staff with technical support in meetings and...

A rapidly evolving, technology‑driven organisation is seeking a Senior IT Operations / Cloud Support Engineer to act as the highest escalation point for complex incidents and to drive automation and operational improvement initiatives. Why should you work here? This role offers hands‑on ownership across Microsoft cloud services, identity,...

Reference: JHB -TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer/help desk. Verify/identify problems with help desk. Contact users to get clarity on problems and troubleshoot. Provide telephonic support to users if possible. IT Support Train users on how to...