guest relations

RESPONSIBILITIES:Welcome and introduce the property and spa to guests;Check-in and check-out guests;Pass all relevant guest information on to various departments as required;Assist guests with bookings, tours and transfers, build and create guests itineraries;Ensuring that all guest information and rates are correct;Guests liaison to all outside guests and...

Fancourt , South Africas premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. Renowned for exceptional service and unforgettable guest experiences, we are looking for an experienced and motivated Guest Relations Officer to join our team. This is an exciting opportunity for a passionate hospitality...

Duties: Welcome and introduce guests. Check-in and check-out guests. Pass all relevant guest information on to various departments as required. Assist guests with bookings, tours and transfers. Ensuring that all guest information and rates are correct. Guests’ liaison to all outside guests and assist Indochine restaurant when needed. Update...

About the Role Our client is seeking a polished and personable Guest Relations Manager to enhance the guest experience at their esteemed establishment in Benoni . This role is central to ensuring that every guest receives personalized attention, their needs are anticipated, and any issues are resolved promptly and professionally, thereby fostering loyalty...

About the Role Our client is seeking a polished and attentive Guest Relations Officer to enhance the guest experience at their premier establishment in Durban . You will be the primary point of contact for guests, anticipating needs, resolving issues, and ensuring every stay is exceptional. This role is vital in maintaining guest loyalty and reinforcing the...

About the Role Our client is seeking a dedicated Guest Relations Specialist to enhance the guest experience at their Tembisa-based establishment. You will be the primary point of contact for guests, ensuring their needs are met promptly and efficiently. This hybrid role combines essential on-site presence for direct guest interaction with remote...

About the Role Our client is looking for a sophisticated and service-oriented Guest Relations Officer to enhance the guest experience at their premier establishment in Polokwane . This role is dedicated to ensuring that every guest feels welcomed, valued, and well-cared for throughout their stay. You will act as a primary point of contact for guests,...

A 5-star luxury game lodge in Pilanesberg National Park, North West is seeking an experienced Guest Relations Manager to oversee the entire guest journey and ensure a personalised 5-star safari experience from pre-arrival through to departure. REQUIREMENTS Hotel Management Diploma, Certificate or equivalent hospitality qualification Minimum 2–3 years’...

REQUIREMENTS: Hotel Management Diploma, Certificate or equivalent hospitality qualification Minimum 2–3 years’ experience in a 5-star luxury lodge or boutique hotel Experience in guest relations, hosting or front-of-house Exceptional interpersonal and verbal communication skills in English Additional languages advantageous Computer literate in MS Office,...

Company Description passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and...

Responsibilities Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests’ itineraries Ensuring that all guest information and rates are correct Guests’ liaison to all outside guests and assist the...

RESPONSIBILITIES:Welcome and introduce the property and spa to guests;Check-in and check-out guests;Pass all relevant guest information on to various departments as required;Assist guests with bookings, tours and transfers, build and create guests’ itineraries;Ensuring that all guest information and rates are correct;Guests’ liaison to all outside guests...

About the RoleOur client is seeking a dedicated and personable Guest Relations Officer to enhance the guest experience at their hotel in Nelspruit . You will be the primary point of contact for guests, ensuring their needs are met and their stay is comfortable and memorable. This role requires strong communication skills, empathy, and a proactive approach to...

About the RoleOur client, a vibrant and well-regarded hotel in Soweto, Gauteng, is looking for a friendly and proactive Guest Relations Officer to enhance the guest experience and ensure satisfaction throughout their stay. This role is central to maintaining the hotel's reputation for exceptional service. You will be the primary point of contact for guests,...

Minimum criteria required Hotel Management Diploma/Certificate or equivalentMinimum of 1-2 years working experience in Front of House or similar position at a 5-star lodge establishment Key Performance Areas of this position include:To work with an assistant or Lodge Manager to provide support in the daily operations of a lodgeHousekeeping Checks done...

Join us at Accor, where life pulses with passion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition:...

About the Role Our client is seeking a sophisticated and service-oriented Guest Relations Manager to enhance the guest experience at their luxury property in Stellenbosch. This key role is responsible for ensuring every guest receives personalized attention, their needs are anticipated, and any concerns are resolved promptly and effectively. You will act as...

About the Role Our client is seeking a dedicated and personable Guest Relations Officer to enhance the guest experience at their hotel in Nelspruit. You will be the primary point of contact for guests, ensuring their needs are met and their stay is comfortable and memorable. This role requires strong communication skills, empathy, and a proactive approach to...

A 5-star luxury game lodge in Pilanesberg National Park, North West is seeking an experienced Guest Relations Manager to oversee the entire guest journey and ensure a personalised 5-star safari experience from pre-arrival through to departure.REQUIREMENTSHotel Management Diploma, Certificate or equivalent hospitality qualificationMinimum 2–3 years’...

About the Role Our client is seeking a dedicated Guest Relations Specialist to enhance the guest experience at their Tembisa-based establishment. You will be the primary point of contact for guests, ensuring their needs are met promptly and efficiently. This hybrid role combines essential on-site presence for direct guest interaction with remote...