frontline support

Daisysolutions seeks a Network Operations Centre triage analyst to be the first point of contact when issues arise. You triage faults, fix what you can, and escalate what you cannot — communicating clearly to keep clients moving.You will monitor NOC dashboards, respond to alerts, log and resolve first-line incidents within SLA, and hand over clearly to...

Daisysolutions seeks a Network Operations Centre triage analyst to be the first point of contact when issues arise. You triage faults, fix what you can, and escalate what you cannot — communicating clearly to keep clients moving. You will monitor NOC dashboards, respond to alerts, log and resolve first-line incidents within SLA, and hand over clearly to...

Placements24 in Soweto invites a friendly Customer Care Representative to join our vibrant team. You will be the frontline voice, assisting customers by phone, email and in person, and ensuring a positive experience with empathy and professionalism. The role requires clear communication, active listening and a proactive approach to resolving issues....

Sanlam is seeking a capable IT support professional to provide first line help via the Service Desk, logging incidents and service requests, and offering technical guidance to end users. You will operate within a team, share knowledge, and contribute to improving performance standards while ensuring issues are addressed in line with predefined SLAs.The role...

The Talent Room is hiring a Technical Support Agent in South Africa to deliver first-line and advanced customer support for WAN, router, and VOIP related issues. You will handle walk-in and remote inquiries across multiple channels and document all interactions in the ticketing system.You will work in shifts including weekends, with daily coverage from early...

The Talent Room is hiring a Technical Support Agent in South Africa to deliver first-line and advanced customer support for WAN, router, and VOIP related issues. You will handle walk-in and remote inquiries across multiple channels and document all interactions in the ticketing system. You will work in shifts including weekends, with daily coverage from...

The Talent Room is hiring a Technical Support Agent in South Africa to deliver first-line and advanced customer support for WAN, router, and VOIP related issues. You will handle walk-in and remote inquiries across multiple channels and document all interactions in the ticketing system.You will work in shifts including weekends, with daily coverage from early...

Sanlam is seeking a capable IT support professional to provide first line help via the Service Desk, logging incidents and service requests, and offering technical guidance to end users. You will operate within a team, share knowledge, and contribute to improving performance standards while ensuring issues are addressed in line with predefined SLAs. The...

Sanlam is seeking a capable IT support professional to provide first line help via the Service Desk, logging incidents and service requests, and offering technical guidance to end users. You will operate within a team, share knowledge, and contribute to improving performance standards while ensuring issues are addressed in line with predefined SLAs.The role...

Telebest is seeking a First Line Team Leader based in Johannesburg, South Africa. The ideal candidate will have 7 years of experience in service delivery management and 3 years in desktop support. Responsibilities include managing support agents, driving SLA achievement, and providing technical troubleshooting.Applicants should possess the latest Microsoft...

Hire Feed seeks an experienced Care Home Administrator to join our team in Sandton. You will report to the Home Manager and support clinical activity and business operations with a comprehensive admin service.Responsibilities include reception management, admissions coordination, payroll processing, contracts and HR letters, and liaison with payroll, finance...

MyCareerCraft in Gauteng is seeking an IT Desktop Support Technician (Level 1) to join their technical support team across various locations. You will handle first-line incidents, perform desktop hardware troubleshooting, and assist with software configuration while delivering prompt, professional service.The role requires 2–3 years IT support experience,...

Duties and Responsibilities: Queue & Call Handling (3CX):Remain active in the Manage Engine support queue during all assigned working hours.Answer incoming support calls via 3CX promptly and professionally.Accurately capture client issues in Manage Engine and CMS during calls.Convert calls into tickets where required.Prioritise urgent incidents appropriately...

A leading digital company is seeking a Support Representative based in Cape Town, Johannesburg, or Durban. The successful candidate will provide first-line technical support, handle client queries and support calls, log and resolve tickets, and escalate complex issues to Tier 2 when required. The role requires strong troubleshooting skills, professional...

ZealHR in Stellenbosch seeks a proactive IT Support Technician to join our client’s team. You will deliver first-line IT support, maintain desktop, software, and network services, and help safeguard company assets.You’ll manage user accounts in Active Directory and Microsoft 365, assist with deployments and upgrades, and provide courteous,...

Stellenbosch University seeks an IT Systems Technician for First Line Support at the Saldanha Campus. You will handle front-desk inquiries, log incidents, and provide hardware/software support for SU devices and classroom tech.You’ll assist with teaching venues and examinations, while maintaining asset inventories and lifecycle processes. Ideal candidates...

ZealHR in Stellenbosch seeks a proactive IT Support Technician to join our client’s team. You will deliver first-line IT support, maintain desktop, software, and network services, and help safeguard company assets.You’ll manage user accounts in Active Directory and Microsoft 365, assist with deployments and upgrades, and provide courteous,...

Zeal HR in Stellenbosch seeks a proactive IT Support Technician to join our client’s team. You will deliver first-line IT support, maintain desktop, software, and network services, and help safeguard company assets. You’ll manage user accounts in Active Directory and Microsoft 365, assist with deployments and upgrades, and provide courteous,...

Placements24 in Vereeniging is seeking a detail-oriented Helpdesk Support Analyst to join our IT team. You will provide frontline technical assistance, diagnose issues, and ensure reliable operation of IT systems for staff.Responsibilities include hardware/software troubleshooting, user account management, documentation, and contributing to asset control....

Are you ready to take the next step in your career within a dynamic freight industry environment? An established organization is seeking a dedicated Frontline Receptionist to be the welcoming face of their Gauteng-based team. This role offers an excellent opportunity for a motivated individual to grow within a professional setting that values excellent...