first line processing specialist

Job category: Health, Fitness, Medical and Optometry Contract: Permanent Business Unit: Queenswood Remuneration: R 416,307.00 EE position: No Introduction The Shift Supervisor is responsible for overseeing the daily operations of the processing laboratory during their assigned shift. This includes supervising employees, ensuring compliance with...

Lesaka Technologies Inc. in Cape Town is seeking a skilled System Support Agent to provide first-level technical support to customers through various channels. The ideal candidate will possess excellent problem-solving skills, a strong technical background, and experience in an IT service desk environment. This full-time position involves shift work in an...

The Talent Room is seeking a Technical Support Agent to deliver friendly first-line assistance and advanced troubleshooting for customer internet connectivity issues. You will handle WAN, router, and VOIP related queries across multiple channels such as telephone, WhatsApp, web chat and email.The role requires shift coverage seven days a week (7:00–22:00)...

The Talent Room is seeking a Technical Support Agent to deliver friendly first-line assistance and advanced troubleshooting for customer internet connectivity issues. You will handle WAN, router, and VOIP related queries across multiple channels such as telephone, WhatsApp, web chat and email.The role requires shift coverage seven days a week (7:00–22:00)...

Pinewood is seeking a proactive First Line Application Support Consultant in South Africa. You will be the initial contact for customer queries, delivering timely, clear assistance and logging all interactions in Zendesk. The role emphasizes ownership, ongoing learning, and collaboration across a global team. You’ll support Pinewood.AI platform users,...

Placements24 in South Africa seeks a highly skilled Helpdesk Support Agent to join its fully remote team serving Polokwane and nationwide. You will be the first point of contact for IT problems, ensuring smooth operations and user satisfaction.The role requires strong troubleshooting, excellent communication, and independence in a remote work setup....

Pinewood.AI in Cape Town is seeking a proactive First Line Application Support Consultant to join our South Africa-based support team. You’ll be the primary contact for software support queries, delivering a high-quality customer experience and ownership of issue resolution.The role focuses on learning, collaboration, and continuous improvement within a...

Our client has an opportunity available for a First Line Manager in the Client Engagement department based in Bellville, Cape Town. Requirements: Matric.RE Certificate.Short Term Insurance NQF level 4 Qualification.Degree or National Diploma (NQF 6) with attendance in Insurance Programmes (NQF 5).2+ years’ team management experience in a call centre...

About Autoglass® And Laddaw We’re a recognisedsuperbrandand we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless,innovativeand ambitious, always looking to go further and improve, which creates a world...

As a First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues, while accurately documenting tickets and escalating more...

As a First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues, while accurately documenting tickets and escalating more...

Select how often (in days) to receive an alert: First Line Analyst 1 Location: ((Cape Town)) | Job-ID: | Contract type: ((Contract & Permanent)) | Business Unit: ((GSD)) Pipeline Recruitment Disclaimer: This role is being published as part of our pipeline recruitment process for potential future projects. At this stage, we are unable to confirm...

First Line Support EngineerDatacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements.Key Skills /...

The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems. A Service Desk operative will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of...

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills...

At Bayer, we believe work should matter. Every day, our teams push toward a future where "Health for all, Hunger for none" is within reach, and every role, from the lab to the field to the boardroom, helps us get there. We give people the ownership to shape outcomes, the support to grow through new skills and experiences, and a global community where...

This is an internal position. Location: Cape Town | Job-ID: 221165 | Contract type: Contract or Permanent | Business Unit: GSD French Speaking - Service Desk Analyst Description: Role Purpose: Roles at this level will contribute to the design and implementation of solutions. Key Responsibilities: • First line response and resolutions, • Customer...

As a First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues, while accurately documenting tickets and escalating more...

At Bayer, we believe work should matter. Every day, our teams push toward a future where "Health for all, Hunger for none" is within reach, and every role, from the lab to the field to the boardroom, helps us get there. We give people the ownership to shape outcomes, the support to grow through new skills and experiences, and a global community where...

Computacenter AG & Co. oHG in Cape Town invites applications for a First Line Analyst 1. This role delivers first-line support across multiple channels, resolving incidents and providing proactive customer care to enhance the end-user experience.Applicants should have Microsoft 365 familiarity, ITIL v4 knowledge, and strong English communication. The...