dialer manager

Job Title: Head of Dialler and Data Management Company: CallForceLocation: Cape TownReports to: Executive Leadership Role Overview The Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations across CallForce’s national BPO sites. This senior role ensures dialler platforms run smoothly, lead data is high-quality...

Trending Talent Solutions is looking for an experienced Dialler Manager in Johannesburg. The role involves managing dialler systems to support effective campaign execution, ensuring compliance with regulations, and optimizing performance metrics to drive success.The ideal candidate will possess a National Diploma or Bachelor's degree in a related field and...

Trending Talent Solutions is looking for an experienced Dialler Manager in Johannesburg. The role involves managing dialler systems to support effective campaign execution, ensuring compliance with regulations, and optimizing performance metrics to drive success.The ideal candidate will possess a National Diploma or Bachelor's degree in a related field and...

PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules. Produce real-time performance and productivity data to support the operational management team, focusing on strong performance, quality and compliance standards. Improve the top-line business...

Isilumko Staffing is assisting a client in the BPO sector to recruit a Workforce Manager. The candidate should hold a Bachelor’s/College Degree and have at least 4 years in Workforce Management, with dialer experience for outbound campaigns.The role demands expertise in forecasting, scheduling and real-time time management, strong organizational and...

Job Overview: We are seeking a highly motivated and experienced LiveVox Dialer Administrator to manage, support, and optimize dialer operations within a fast-paced U.S. debt collections contact center environment. The successful candidate will be responsible for ensuring dialer efficiency, campaign performance, and regulatory compliance while supporting...

Position – Dialer Administrator (Night Shift Campaigns)   Experience in outbound call center sales IT/Dialer experience (Preferred) Operational hours 1am – 10am Intermediary to expert in Excel Proficiency Reporting Experience Must have at least 3 years’ experience managing a dialer Salary is negotiable depending on your experience  

Our client in the BPO sector is urgently looking for Workforce Manager:RequirementsCandidate must possess at least a Bachelor’s/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure...

Requirements Minimum Experience Required10+ years of senior-level experience in collections or recoveriesProven track record in managing large teams and achieving operational targetsStrong understanding of call centre metrics, workforce management, and customer experience best practices.Proficient in campaign and dialer management systems integrated with...

Experience & Qualifications Matric or NQF Level 4 Equivalent required. National Diploma or Bachelor’s degree in Information Technology, Business Management, Project Management, or related field (NQF Level 6–7) - preferred. 3–5 years of experience in dialler management, contact centre operations, or workforce management. Experience within a BPO is...

Experience & Qualifications Matric or NQF Level 4 Equivalent required. National Diploma or Bachelor’s degree in Information Technology, Business Management, Project Management, or related field (NQF Level 6–7) - preferred. 3–5 years of experience in dialler management, contact centre operations, or workforce management. Experience within a BPO is...

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary...

Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...

Role purpose The Collections Manager leads the day-to-day collections function, ensuring that overdue accounts are managed promptly, professionally, consistently, and in line with approved processes and controls. The role is accountable for improving cash recovery, reducing arrears and defaults, strengthening agent performance, and providing clear insight...

Job Purpose: To lead and oversee the operational delivery of financial services campaigns within CALLLFORCE BPO. The Senior Operations Manager will be responsible for driving business performance, compliance, client satisfaction, and operational efficiency across multiple functions and teams handling regulated services. Key Responsibilities: ? Strategic...

Role PurposeThe Junior Manager is a hands-on leader who thrives in high-pressure, fast-paced environments. You will be responsible for leading, coaching, and driving performance across a specialist non-voice team (Customer Operations, Trading & Risk, or Tech Support). Your role is to create a culture of energy, discipline, and accountability while ensuring...

Role PurposeThe Junior Manager is a hands-on leader who thrives in high-pressure, fast-paced environments. You will be responsible for leading, coaching, and driving performance across a specialist non-voice team (Customer Operations, Trading & Risk, or Tech Support). Your role is to create a culture of energy, discipline, and accountability while ensuring...

Purpose:The purpose of the Data and Dialler Administrator is to enhance and improve the top-line business understanding and decision-making processes by collecting, analysing, and reporting of data to the various business departmentsDuties and responsibilities: Manage the dialler real time to ensure optimal agent productivity and data...

Job SummaryTo implement and execute the operational plans for Retail Credit Lending through monitoring and ensuring that quality risk reviews/assessments are performed by the reporting staff within their own mandates and / or administrative tasks of high standards are performed. To develop, coach and manage the activities of staff to ensure that performance...

Role Purpose The Junior Manager is a hands-on leader who thrives in high-pressure, fast-paced environments. You will be responsible for leading, coaching, and driving performance across a specialist non-voice team (Customer Operations, Trading & Risk, or Tech Support). Your role is to create a culture of energy, discipline, and accountability while...