dialer

PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules. Produce real-time performance and productivity data to support the operational management team, focusing on strong performance, quality and compliance standards. Improve the top-line business...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Job Description As a Dialler Administrator, you will be responsible for day‑to‑day dialler administration, recommending, supporting, and implementing departmental initiatives to optimise contact and conversion rates. You will support business analysis, utilization analysis, performance monitoring, reports development, and analytical support within the...

Job Title: Head of Dialler and Data Management Company: CallForceLocation: Cape TownReports to: Executive Leadership Role Overview The Head of Dialler and Data Management leads dialler strategy, campaign execution, and data operations across CallForce’s national BPO sites. This senior role ensures dialler platforms run smoothly, lead data is high-quality...

WNS is seeking a Dialler Administrator to manage day-to-day dialler operations, load client data, and support analytics within the sales and back office team. You will collect data across departments and clients, generate actionable reports, and monitor program performance to drive improvements.The role requires strong Excel skills, experience with dialler...

Trending Talent Solutions is looking for an experienced Dialler Manager in Johannesburg. The role involves managing dialler systems to support effective campaign execution, ensuring compliance with regulations, and optimizing performance metrics to drive success.The ideal candidate will possess a National Diploma or Bachelor's degree in a related field and...

Trending Talent Solutions is looking for an experienced Dialler Manager in Johannesburg. The role involves managing dialler systems to support effective campaign execution, ensuring compliance with regulations, and optimizing performance metrics to drive success.The ideal candidate will possess a National Diploma or Bachelor's degree in a related field and...

Job Description As a Dialler Administrator, you will be responsible for day‑to‑day dialler administration, recommending, supporting, and implementing departmental initiatives to optimise contact and conversion rates. You will support business analysis, utilization analysis, performance monitoring, reports development, and analytical support within the...

WNS is seeking a Dialler Administrator to manage day-to-day dialler operations, load client data, and support analytics within the sales and back office team. You will collect data across departments and clients, generate actionable reports, and monitor program performance to drive improvements. The role requires strong Excel skills, experience with...

A leading BPO service provider in Cape Town is looking for a motivated Junior Dialler Administrator to maximize campaign performance. You'll be responsible for managing the dialler system, collaborating with the operations manager, and ensuring compliance in calling lists. The ideal candidate has experience in a contact centre, strong analytical skills, and...

amplify5 in Cape Town is seeking an Outbound Dialler Sales Agent to deliver compliant, high-quality energy sales through outbound dialler activity. You will handle high-volume calls and convert leads into energy sales while adhering to strict regulatory standards.The ideal candidate will have proven telesales experience, excellent communication and objection...

Job Overview: We are seeking a highly motivated and experienced LiveVox Dialer Administrator to manage, support, and optimize dialer operations within a fast-paced U.S. debt collections contact center environment. The successful candidate will be responsible for ensuring dialer efficiency, campaign performance, and regulatory compliance while supporting...

Isilumko Staffing is assisting a client in the BPO sector to recruit a Workforce Manager. The candidate should hold a Bachelor’s/College Degree and have at least 4 years in Workforce Management, with dialer experience for outbound campaigns.The role demands expertise in forecasting, scheduling and real-time time management, strong organizational and...

Position – Dialer Administrator (Night Shift Campaigns)   Experience in outbound call center sales IT/Dialer experience (Preferred) Operational hours 1am – 10am Intermediary to expert in Excel Proficiency Reporting Experience Must have at least 3 years’ experience managing a dialer Salary is negotiable depending on your...

IntroductionManage and optimise dialler campaigns, monitor agent performance, and support sales KPIs. The role requires strong ViciDial, campaign management, data analysis and reporting experience, preferably within a sales or financial services environment. Duties & Responsibilities Set up and manage daily ViciDial campaigns in line with business...

Our client in the BPO sector is urgently looking for Workforce Manager:RequirementsCandidate must possess at least a Bachelor’s/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure...

Our client is seeking a motivated Appointment Setter to join their sales team. In this role, you will focus on outbound dialing, primarily engaging Owners and C-Suite executives to set qualified appointments. If you have a strong sales background, are comfortable working with CRM systems and dialers, and enjoy connecting with high-level decision-makers, this...

Hollywoodbets invites applications for a Workforce Planner based in Umhlanga, Kwa-Zulu Natal. You will balance staffing with call volumes, generate reports, and forecast staffing needs daily, weekly, monthly, and annually. This is a role for a proactive planner eager to optimize scheduling and workforce efficiency. The ideal candidate brings 3–5 years in...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our team in Cape Town. Key Responsibilities: Manage and maintain the dialler to maximize campaign performance. Collaborate and report to...

Hollywoodbets invites applications for a Workforce Planner based in Umhlanga, Kwa-Zulu Natal. You will balance staffing with call volumes, generate reports, and forecast staffing needs daily, weekly, monthly, and annually.This is a role for a proactive planner eager to optimize scheduling and workforce efficiency. The ideal candidate brings 3–5 years in...