customer services

Customer Service Representative The Customer Service Representative is responsible for delivering exceptional customer support to customers. The role involves handling inbound and outbound customer interactions, resolving product or service queries, and ensuring a positive customer experience while maintaining service level agreements (SLAs) and quality...

Customer Service Advisor  Job Function The Advocate represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative / clerical / operational / customer support/computational tasks. Typically works on routine and patterned assignments. The Advocate understands and...

Customer Service Advisor Job Title:                             Customer Service Advisor                                             Job level/grade:                 D1 Location:                             South Africa Reports to (role):              Team...

OverviewHechi Marketing Group is a sales and marketing company focused on connecting customers with quality products and services through direct engagement and strong relationship-building. We are looking for Independent Sales Agents who are self-driven, positive, and ready to grow in a performance-focused environment.This role is suited to individuals who...

Customer Service RepresentativeThe Customer Service Representative is responsible for delivering exceptional customer support to customers. The role involves handling inbound and outbound customer interactions, resolving product or service queries, and ensuring a positive customer experience while maintaining service level agreements (SLAs) and quality...

We are looking for a highly skilled and motivated Customer Service Agent with expertise in system design, implementation, and process problem-solving. As a Customer Service Agent, they will play a crucial role in ensuring customer satisfaction by providing exceptional support and resolving technical issues related to system design. Responsibilities:-...

About the RoleOur client is looking for a friendly and efficient Customer Service Representative to join their team in Richards Bay . This hybrid role involves providing exceptional support to customers through various channels, including phone, email, and chat. You will be the first point of contact for customers, addressing inquiries, resolving issues, and...

Key ResponsibilitiesQuery HandlingHandle a range of customer queries and/or complaints via inbound or outbound communication channelsInterpret and resolve queries by providing accurate account, product and / or service related information aligned to the Standard Operating Procedures (SOPs)Escalate relevant queries to stakeholders to ensure resolutionCapture...

A car rental company based in Cape Town is seeking a professional and service-driven Customer Service Agent to join their team.The successful candidate will be responsible for assisting clients with vehicle bookings, check-outs, check-ins, vehicle handovers, administration, and ensuring all vehicles are presented to a high standard.Requirements:- Matric /...

About the RoleOur client is seeking a diligent Customer Service Associate to join their remote-based support team. This role is essential for ensuring our customers receive exceptional assistance and support, contributing to high levels of satisfaction and loyalty. You will manage inquiries, resolve issues, and act as a brand ambassador from your home...

Overall Purpose of the Job: The Customer Service Manager is responsible for improving customer service quality, responsiveness, service consistency, and operational accountability across the shared services function supporting 104 schools. The role is accountable for driving tactical service excellence initiatives across Billing, Collections, Cashbook,...

About the RoleOur client is looking for a friendly and professional Customer Service Representative to join their team in Rustenburg . In this role, you will be the first point of contact for customers, providing information, processing requests, and resolving issues with efficiency and courtesy. Your commitment to delivering outstanding service will...

About the job Customer Service RepresentativePermanentPosition: Customer Service RepresentativeCompany OverviewMain Steet Digital is a leading digital marketing agency based in Centurion, GP, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is made up of talented and driven...

Cape Town, ZA Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...

Customer Service Administrator required in Port Elizabeth. We are looking for a Customer Service Administrator be based at a warehouse in Perseverance, Gqeberha. Requirements: A minimum of Matric. A minimum of 3 years' experience in a similar role (Sales Admin / Customer Service Admin). Experience with Syspro, or a similar ERP system. Experience with...

Introduction Join a fast-paced team in the online gaming and digital entertainment industry, where you’ll support customers, solve complex queries, and deliver an exceptional customer experience. This is a great opportunity to grow your career in a dynamic, technology-driven environment. Duties & Responsibilities Key responsibilities Provide professional...

About the RoleOur client is seeking a diligent and customer-oriented Customer Service Associate to join their fully remote team. This role is integral to providing outstanding support and assistance to our diverse customer base, ensuring a positive experience with our products and services. As a remote associate, you will leverage digital communication tools...

About the RoleOur client is actively seeking a diligent and customer-focused Customer Service Agent to become an integral part of their team based in Rustenburg . You will be responsible for handling customer inquiries, resolving issues, and ensuring a seamless customer experience. This role demands a high level of professionalism and a commitment to...

Duties & Responsibilities Handle walk in customer escalation Serve as an intermediary between the customer service team and repair technicians Desired Experience & Qualification Working experience in the service industry Technical background (Advantageous) IT qualification (Advantageous) Package & Remuneration R 10 000 pm

Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss! What You’ll be Doing Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over...