customer service controller

PURPOSE OF THE POSITIONThe Customer Service Representative will act as the primary point of contact between the company, its customers and internal operational departments. The successful candidate will be responsible for coordinating customer requirements, monitoring shipments and deliveries, resolving service-related queries and ensuring that customers...

Skillnet Recruitment in Gqeberha is seeking a dedicated Shop Keeper for a retail outlet selling water-storage tanks and related products. You will ensure smooth daily operations, assist customers, manage stock, and process transactions under supervision of the Branch Manager.The role requires a high school diploma, retail experience, strong numerical skills,...

IntroductionWe are seeking a young, vibrant, highly professional and experienced Customer Service Desk (CSD) Controller who can confidently engage with clients, lead operational activities, and liaise directly with branch management. This role requires a strong leadership presence and the ability to represent the company in a professional manner. Duties &...

Key Leadership & Professional Requirements:1. Strong leadership qualities with the ability to take ownership of operations and guideteam activities.2. Well-spoken, articulate, and confident when communicating with customers,suppliers, and internal stakeholders.3. A professional, presentable, and executive-minded individual capable of meeting withclients and...

Customer Service Representative The Customer Service Representative is responsible for delivering exceptional customer support to customers. The role involves handling inbound and outbound customer interactions, resolving product or service queries, and ensuring a positive customer experience while maintaining service level agreements (SLAs) and quality...

Overview Hechi Marketing Group is a sales and marketing company focused on connecting customers with quality products and services through direct engagement and strong relationship-building. We are looking for Independent Sales Agents who are self-driven, positive, and ready to grow in a performance-focused environment. This role is suited to individuals...

Customer Service Advisor  Job Function The Advocate represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative / clerical / operational / customer support/computational tasks. Typically works on routine and patterned assignments. The Advocate understands and...

Customer Service Advisor Job Title:                             Customer Service Advisor                                             Job level/grade:                 D1 Location:                             South Africa Reports to (role):              Team...

Service Controller Location: Pietermaritzburg, KwaZulu-Natal Position Type: Permanent / Full-Time About the Role A dynamic office automation client is seeking an experienced Service Controller to manage day-to-day service desk operations, technician dispatch, and customer call logging. In this role, you will be the central hub between clients, field...

The successful candidate will be responsible for Providing internal and external customers with an excellent customer service experience The efficient and effective logging of customer queries and resolutions thereof Duties Follow company  procedure, processes and policies Telephonic first line support [polite, professional and clear] Logging maintenance...

Have good communication skills.Have good telephone and email communication skills.Work well under pressure.Have good time keeping skills.Have good punctuality.Remain calm and professional when dealing with customers.Manage incoming calls on service desk and log calls on BPO.Identify correct fault diagnosis and action service calls according to urgency.Assist...

Title: SERVICE CONTROLLER Area: Pietermaritzburg Industry: Office & Business Services Ref No.: TRG 2552 Salary: R8,000 R10,000 per month (Neg. subject to confirmation) Start Date: As soon as possible / Negotiable Type: Permanent An exciting employment opportunity is available for an experienced Service Controller to join an established business...

SERVICE CONTROLLER   Overview: The incumbent’s main responsibilities include scheduling, invoicing and stock recon. She will work within the Service Department where they liaise daily with clients, Technical Staff, Technician and Senior Management.   Duties: Monitoring online platforms for tickets to then plan and arrange maintenance or installation...

Reference: JHB000033-LB-1Location: Orange Grove, Johannesburg Industry: Office Automation / Printing & CopiersSalary: R12 000 – R15 000 per monthOur client in the office equipment and printing industry is looking for an organised and customer-focused Service Controller to join their team.Duties & ResponsibilitiesDuties Log customer service and repair...

This position is based in Pietermaritzburg. Duties include: Assiging of calls to all technician, monitioring of call screen and logging of customer calls. Receive and log all customer calls for service and consumables. Plan service call response and assign technicians, then monitor activity. Log all work orders. Assign calls to technicians considering call...

Our client in the Industrial Equipment Industry is currently looking for a Service Controller, in Chloorkop, Kempton Park. Responsibilities: Open WIP based on repairs and/or Services. Dispatch and allocate Technicians to Breakdowns. Customer feedback and queries. Capturing job cards. Invoicing of WIPs within deadlines. Update WIP daily. Follow up on POs...

Duties Log customer service and repair requests. Book and schedule technicians for services, repairs and call-outs. Manage technician diaries and follow up on outstanding jobs. Keep customers updated on repairs and service calls. Prepare quotations, job cards and invoices. Follow up on quotations and customer approvals. Liaise with technicians...

Service Controller job vacancy inOrange Grove, Johannesburg. We are looking for a Service Controller for an office-based job vacancy in Orange Grove, Johannesburg. Take ownership of service coordination within a small, customer-focused office-automation after-sales business. This varied role offers exposure to service calls, stock management, billing...

Customer Service RepresentativeThe Customer Service Representative is responsible for delivering exceptional customer support to customers. The role involves handling inbound and outbound customer interactions, resolving product or service queries, and ensuring a positive customer experience while maintaining service level agreements (SLAs) and quality...

Title: SERVICE CONTROLLERArea: PietermaritzburgIndustry: Office & Business ServicesRef No.: TRG 2552Salary: R8,000 R10,000 per month (Neg. subject to confirmation)Start Date: As soon as possible / NegotiableType: Permanent An exciting employment opportunity is available for an experienced Service Controller to join an established business services...