Jobs: customer experience manager


  • Cape Town, South Africa Amazon Full time

    DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and...


  • Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time

    Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and delivering a...


  • Cape Town, Western Cape, South Africa Amazon Full time

    Amazon's mission is to be earth's most customer-centric company.We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and delivering a...

  • Senior Manager Customer Experience

    Found in: Talent ZA 2A C2 - 1 day ago


    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer...

  • Senior Manager Customer Experience

    Found in: Talent ZA C2 - 4 days ago


    Johannesburg, South Africa Isilumko Staffing Full time

    One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer...

  • Senior Manager: Customer Experience

    Found in: Talent ZA 2A C2 - 1 day ago


    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

  • Senior Manager: Customer Experience

    Found in: Talent ZA C2 - 4 days ago


    Johannesburg, South Africa Isilumko Staffing Full time

    The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

  • Program Manager

    Found in: beBee S ZA - 3 weeks ago


    Cape Town, South Africa Amazon Full time

    DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, South Africa Customer Service (CS) is looking for a highly skilled and motivated Program Manager who will work across the customer lifecycle to analyze, identify and deliver process,...

  • Program Manager – Customer Experience

    Found in: Talent ZA C2 - 7 days ago


    Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

    Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, South Africa Customer Service (CS) is looking for a highly skilled and motivated Program Manager who will work across the customer lifecycle to analyze, identify and deliver process, policy or...

  • Head of Customer Experience

    Found in: Talent ZA C2 - 4 days ago


    Johannesburg, South Africa EMPIRE RECRUITMENT Full time

    The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

  • Head of Customer Experience

    Found in: beBee S ZA - 4 weeks ago


    Cape Town, South Africa Robert Walters Full time

    A Fintech Financial Services firm based in South Africa is seeking a Head of Customer Experience, to oversee the business relationships with the client base, as well as, addressing persistent customer issues, and cultivate a sustainable competitive edge. The Head of Customer Experience is responsible for overseeing the creation and execution of a...

  • Customer Experience Management Lead

    Found in: Talent ZA C2 - 7 days ago


    Westville, South Africa Brambles Full time

    Description Position Purpose This role is a critical part of Brambles’ transformational journey to elevate the Customer Experience across the enterprise. The role will influence how we measure and impact that experience across all touchpoints of the customer journey. The role is responsible for the development and maintenance of the metrics used...

  • Customer Experience Management Lead

    Found in: Talent ZA C2 - 7 days ago


    Westville, South Africa Brambles Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Customer Service Specialist, Customer Experience

    Found in: beBee S ZA - 3 weeks ago


    Cape Town, South Africa Amazon Full time

    DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a CS Specialist, Customer Experience (CX) to join our South Africa Customer Service team, who will play a key supporting role in the delivery of our CX roadmap.The CS...

  • Customer Service Specialist, Customer Experience

    Found in: beBee jobs ZA - 1 day ago


    Cape Town, Western Cape, South Africa Amazon Full time

    Amazon's mission is to be earth's most customer-centric company.We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a CS Specialist, Customer Experience (CX) to join our South Africa Customer Service team, who will play a key supporting role in the delivery of our CX roadmap.The CS Specialist...

  • Customer Experience Executive

    Found in: beBee jobs ZA - 1 day ago


    Soweto, Gauteng, South Africa Measured Ability Group of Companies Full time

    Measured Ability Group of Companies's job vacancy, Career and RecruitmentJob title : Customer Experience Executive – Johannesburg – North jobs in GautengJob Location : Gauteng, JohannesburgDeadline : April 15, 2024Quick Recommended LinksJobs by LocationJob by industries Key requirementRelevant qualificationsValid driver's licenseAt least 2 years of...

  • Customer Experience Executive

    Found in: Adzuna ZA B C2 - 4 days ago


    Sandton, South Africa Adzuna ZA B C2 Full time

    Key requirementRelevant qualificationsValid driver's licenseAt least2 years of experience in a customer interfacing roleMS Office suiteKey responsibilitiesMonitor all customer care communication on WhatsApp group's to ensure that you are fully aware of deliverables and expectationsEffective communication in ensuring that all requests to customer care are...

  • Head of Customer Service

    Found in: Whatjobs ZA C2 - 1 day ago


    Sandton, South Africa HR Genie Full time

    Planet Fitness is looking for a Head of Customer Service/Experience, who will play a pivotal role in shaping and enhancing our customers' journey. You will need to lead a dynamic team dedicated to delivering exceptional service, ensuring customer satisfaction,and fostering a positive brand image. This role requires a strategic thinker with a customer-centric...

  • Head of Customer Service

    Found in: Talent ZA 2A C2 - 1 day ago


    Sandton, South Africa HR Genie Full time

    Planet Fitness is looking for a Head of Customer Service/Experience, who will play a pivotal role in shaping and enhancing our customers' journey. You will need to lead a dynamic team dedicated to delivering exceptional service, ensuring customer satisfaction,and fostering a positive brand image. This role requires a strategic thinker with a customer-centric...

  • Customer Experience Administrator

    Found in: beBee S ZA - 3 weeks ago


    Gauteng, Johannesburg, South Africa ADvTECH Full time

    ADvTECH’s job vacancy, Career and Recruitment Job title : Customer Experience Administrator – Rosebank jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 05, 2024 Quick Recommended LinksJobs by Location Job by industries Job Description To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To...