customer experience manager

Johannesburg, South Africa | Posted on 15/09/2026 Part-Time with the opportunity to go full time eventually | Remote | South Africa 20 hours per week | Tuesday–Saturday UK working hours: 2:00pm–6:00pm on Monday-Friday and 9-2 UK time on a Saturday. Help create an experience customers genuinely love. We’re a fast-growing UK-based business looking...

About the Role Our client is looking for a passionate and strategic Customer Experience Manager to enhance customer satisfaction and loyalty across their retail presence in Nelspruit. You will be responsible for designing and implementing strategies that elevate the customer journey, from initial contact through to post-purchase engagement. This leadership...

About the Role Our client is looking for an innovative and empathetic Customer Experience Manager to lead their customer-centric initiatives for their retail operations, working entirely remotely. This strategic role focuses on enhancing the overall customer journey, from initial engagement to post-purchase support, ensuring a seamless and positive...

The role The Santam Experience team is seeking an experience Customer Experience Manager to join the team based in either Cape Town or Johannesburg on a permanent basis. The incumbent will provide enterprise-wide customer experience leadership by driving journey mapping, Voice of the Experience (VoX) programmes, customer analytics and insight-led...

About the job Customer Experience Manager Customer Experience Manager The role: We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills, to move our company from...

About the job Customer Experience Manager Customer Experience Manager Key Responsibilities: Gather and leverage customer analytics and market insights to inform the business on decisions that could negatively impact the customer experience or on profitable opportunities to improve the customer experience Prioritize initiatives, develop and lead...

Are you passionate about creating seamless customer experiences, driving conversion performance, and leading high-performing teams? Super Group, the global company behind Betway and Jackpot City , is looking for an experienced CX Player Journey Team Lead to help shape how customers engage with our brands from their very first interaction. This is a...

Are you passionate about creating seamless customer experiences, driving conversion performance, and leading high-performing teams? Super Group, the global company behind Betway and Jackpot City, is looking for an experienced CX Player Journey Team Lead to help shape how customers engage with our brands from their very first interaction. This is a unique...

About the RoleWe are seeking a Customer Experience Manager dedicated to enhancing client satisfaction and loyalty through effective interaction strategies. You will focus on developing and implementing customer service initiatives that elevate the overall experience while ensuring alignment with our company's values and objectives.Key ResponsibilitiesDevelop...

About the Role Our client is looking for a passionate and strategic Customer Experience Manager to enhance customer satisfaction and loyalty across their retail presence in Nelspruit. You will be responsible for designing and implementing strategies that elevate the customer journey, from initial contact through to post-purchase engagement. This leadership...

About the Role We are seeking a Customer Experience Manager dedicated to enhancing client satisfaction and loyalty through effective interaction strategies. You will focus on developing and implementing customer service initiatives that elevate the overall experience while ensuring alignment with our company's values and objectives. Key Responsibilities ...

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Customer Experience Manager - JHB CORE PURPOSE: The Customer Experience Manager at MANCOSA leads the operational execution of the MANCOSA Experience;...

About the Role Our client is seeking an innovative and customer-centric Customer Experience Manager to lead the strategy and execution of exceptional customer journeys across their retail channels in Soweto . This hybrid role focuses on understanding customer needs, identifying pain points, and implementing initiatives to enhance satisfaction, loyalty, and...

We are a UK and SA based cloud telecoms business We are looking for talented sales staff to join our dynamic team selling into the UK market. Duties & Responsibilities Tasks will include: Manage, Retain and Grow revenue in line with SCG’s growth targets against an assigned set of accounts. Build and execute a contact strategy and plan for each partner...

About the job Customer Experience Manager (CX/UX) Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Minimum...

Langford Staffing is seeking a Customer Service Manager for a Canadian residential real estate services client. You will directly manage a team of client-facing employees, overseeing workload, performance, documentation, and client-retention results. This is a formal people-management role with direct reports, not an IC role. Experience in property...

Account Management, Client Retention, Customer Experience, Customer Success, Operations Leadership, Property Management, Real Estate, Remote Team ManagementSchedule: Full-time, aligned with Eastern Time business hoursCompensation: C$42,000–C$48,000 per year, based on experience and qualificationsThe OpportunityRoyal York Property Management is looking for...

We are a UK and SA based cloud telecoms businessWe are looking for talented sales staff to join our dynamic team selling into the UK market.Duties & ResponsibilitiesTasks will include:Manage, Retain and Grow revenue in line with SCG’s growth targets against an assigned set of accounts.Build and execute a contact strategy and plan for each partner based...

IntelliStaff is seeking an experienced Service Level & Incident Manager to oversee SLA delivery, incident handling, and change control across enterprise environments. This role emphasizes proactive problem management, customer engagement, and cross-functional collaboration.The ideal candidate will have 5–10 years in customer-facing IT roles with 3–5...

A recruitment agency in Pretoria is looking for a Customer Relationship Manager to ensure effective management of customer service agents and uphold high service standards. This role includes overseeing performance metrics, assisting with customer queries, and coaching staff. Candidates should possess strong leadership abilities, problem-solving skills, and...