customer experience coordinator

Placements24 in Richards Bay is seeking a Customer Care Coordinator to manage the customer journey from initial contact to post-service follow-up, ensuring a consistently positive experience for clients.You will coordinate customer interactions, resolve inquiries efficiently, and maintain CRM records while helping identify process improvements to boost...

Placements24 in Richards Bay is seeking a Customer Care Coordinator to manage the customer journey from initial contact to post-service follow-up, ensuring a consistently positive experience for clients. You will coordinate customer interactions, resolve inquiries efficiently, and maintain CRM records while helping identify process improvements to boost...

Placements24 in Richards Bay is seeking a Customer Care Coordinator to manage the customer journey from initial contact to post-service follow-up, ensuring a consistently positive experience for clients. You will coordinate customer interactions, resolve inquiries efficiently, and maintain CRM records while helping identify process improvements to boost...

City Logistics is looking for a Customer Service Delivery Agent to ensure smooth delivery processes and enhance customer satisfaction. The role requires co-ordination of deliveries, KPI measurement, and management of customer service reports.The ideal candidate should have at least one year of experience in the logistics sector and possess proficiency in...

The Building Company is seeking an entry-level Manager for Digital Marketing and Customer Engagement at our Corporate Office in Marketing. You will support digital strategy, platforms, and customer experience initiatives within a wholesale building materials context.The role emphasizes digital marketing, content and campaign management, as well as handling...

Customer Experience & Studio Coordinator Cape Town, South Africa Full-Time ABOUT THE COMPANY Petal & Post is a fast-growing same-day flower and gift service, delivering farm-fresh flowers and curated gifts across Cape Town, Johannesburg, Durban and beyond. It's a business built on speed, warmth and an obsession with making someone's day. ABOUT THE ROLE This...

Key ResponsibilitiesAnswering incoming customer calls and acting as the first point of contact for support enquiries while delivering an exceptional customer experience.Building rapport with customers and ensuring every interaction is handled professionally and efficiently.Logging faults accurately on the company's CRM/ticketing system and gathering detailed...

Role: Head of Customer ExperienceCategory: InsuranceLocation: GautengSalary: Market-related Our client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment solutions. With a deeply rooted commitment to innovation and excellence, they are looking to appoint a visionary leader to...

Role: Head of Customer ExperienceCategory: InsuranceLocation: GautengSalary: Market-relatedOur client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment solutions. With a deeply rooted commitment to innovation and excellence, they are looking to appoint a visionary leader to...

INTRODUCTION The customer experience consultant will play an integral role in ensuring a consistent, high-quality customer experience across six stores operated by jump street investments nationwide. The role focuses on improving customer satisfaction, driving store revenue growth, optimizing birthday party packages, managing promotions, conducting store...

About the RoleOur client is looking for a motivated Customer Experience Associate to enhance customer satisfaction and loyalty within their Cape Town operations. You will be instrumental in understanding customer needs, resolving their concerns, and ensuring they receive outstanding service. This role involves close collaboration with sales, marketing, and...

Cape Town, South Africa | Posted on 08/06/2026 About the Role We’re looking for a Customer Experience Agent to join our fast‑growing team at Pargo, where we’re redefining e‑commerce delivery across Southern Africa. As part of the Customer Experience team, you’ll be on the frontline of customer interactions, ensuring that every touchpoint leaves our...

About the RoleOur client is actively recruiting for a friendly and efficient Customer Experience Associate to join their remote team, servicing clients from Mahikeng . This role is dedicated to ensuring every customer interaction is positive, helpful, and memorable. You will be responsible for assisting customers with inquiries, providing support, and...

Calling all Customer Experience Seasoned professionals to apply!Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian...

Role: Head of Customer Experience Category: Insurance Location: Gauteng Salary: Market-related Our client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment solutions. With a deeply rooted commitment to innovation and excellence, they are looking to appoint a visionary leader to...

MyRunway is seeking a Customer Service Assistant in Cape Town to champion the customer experience across email and phone. This role involves solving problems creatively, handling refunds and returns, and keeping records tidy, with a focus on accuracy and professional communication. You’ll thrive if you enjoy admin work, can juggle tasks, and stay calm...

About the job Customer Experience Manager Customer Experience Manager The role: We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills, to move our company from...

About the job Customer Experience Manager Customer Experience Manager Key Responsibilities: Gather and leverage customer analytics and market insights to inform the business on decisions that could negatively impact the customer experience or on profitable opportunities to improve the customer experience Prioritize initiatives, develop and lead...

Kabstrading Co in Durban is seeking a customer service professional to respond promptly to client needs, solicit feedback to improve service, and assist with requests for service and help. This role emphasizes confidentiality, active listening, clear communication, and the ability to multitask by documenting information while interacting with customers, with...

About the Role Our client is seeking an enthusiastic and customer-centric Customer Experience Champion to elevate the shopping experience for their clients, working remotely with a focus on supporting their operations in Mahikeng . This role is dedicated to ensuring every customer interaction is positive, memorable, and aligned with the brand's commitment to...