customer experience

About the RoleOur client is seeking a proactive Customer Experience Specialist to enhance client satisfaction in Welkom. This role focuses on understanding and improving the overall client journey, ensuring seamless interactions across all touchpoints. You will work in a hybrid capacity, bringing your insights from remote analysis to collaborative in-office...

Cre8work is seeking a customer service professional in Johannesburg to handle inbound and outbound calls, answer inquiries, and resolve complaints with a focus on customer satisfaction. The role requires excellent communication and a presentable demeanor in a fast-paced call center environment.You will research information, provide product and service...

About the RoleOur client is looking for a proactive and customer-focused Customer Experience Associate to enhance client interactions within their dynamic office in Centurion . This role is integral to maintaining our high standards of service and fostering positive customer relationships. You will be involved in various aspects of customer engagement, from...

About the Role Our client is seeking a passionate Customer Experience Champion to join their vibrant team in Klerksdorp . This role is designed for an individual who is dedicated to delivering outstanding customer interactions and driving customer loyalty. You will be the voice of the customer, ensuring their needs are met and their concerns are addressed...

INTRODUCTION The customer experience consultant will play an integral role in ensuring a consistent, high-quality customer experience across six stores operated by jump street investments nationwide. The role focuses on improving customer satisfaction, driving store revenue growth, optimizing birthday party packages, managing promotions, conducting store...

Customer Experience Consultant: JL2 Would you like to grow your career in a customer‑centric role within a dynamic, international organization?Maersk South Africa is seeking a highly motivated and customer‑focused professional to join our team as a Customer Experience Consultant – ICX LFT (Lifestyle, Technology & FMCG Team) based in Durban. As part of...

About the RoleOur client is seeking an enthusiastic Customer Experience Advocate to join their team in Port Elizabeth . This role is central to ensuring every customer interaction is positive and memorable. You will be responsible for handling inquiries, resolving issues, and proactively seeking ways to enhance the overall customer journey. As a vital member...

Placements24 is seeking a dedicated Customer Service Associate for their Mahikeng office. You will be the first point of contact, handling inquiries, resolving issues, and ensuring a positive brand interaction. The role offers a stable work environment with opportunities to grow in customer relations.The ideal candidate has clear communication, strong...

The purpose of the role: - The Customer Experience Advisor is responsible for creating an effortless Customer Experience that will build customer loyalty and increase revenue by providing multi-channel product and customer support in a customer service/call centre environment. - By using the organisation's website and other available tools, they must offer...

About the job Customer Experience Manager Customer Experience Manager Key Responsibilities: Gather and leverage customer analytics and market insights to inform the business on decisions that could negatively impact the customer experience or on profitable opportunities to improve the customer experience Prioritize initiatives, develop and lead customer...

About the RoleOur client is seeking a proactive Customer Experience Coordinator to join their team in Port Elizabeth . This role is dedicated to enhancing the overall customer journey, from initial contact through to post-purchase support. You will work closely with various departments to ensure a consistent and positive experience for all clients. Your...

Placements24 is seeking a proactive Customer Experience Coordinator to join our Port Elizabeth-based team. You will focus on improving the end-to-end customer journey and collaborate with sales, marketing and support to ensure a seamless experience from first contact to post-purchase follow-up.The role emphasizes customer advocacy, data-driven improvements,...

MyRunway is seeking a Customer Service Assistant in Cape Town to champion the customer experience across email and phone. This role involves solving problems creatively, handling refunds and returns, and keeping records tidy, with a focus on accuracy and professional communication.You’ll thrive if you enjoy admin work, can juggle tasks, and stay calm under...

Key Responsibilities Answering incoming customer calls and acting as the first point of contact for support enquiries while delivering an exceptional customer experience. Building rapport with customers and ensuring every interaction is handled professionally and efficiently. Logging faults accurately on the company's CRM/ticketing system and gathering...

Foodhub currently has 30,000+ restaurant, takeaway, stadia, hotel and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada and ANZ. Today, Foodhub powers the technology behind many different QSR's, stadia and venue, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue...

At MVIA we believe in delivering excellence and driving growth together. Location: Southern Suburbs, Cape Town MVIA is seeking an accomplished and execution-focused Head of Customer Experience to lead and optimise the Group’s end-to-end operational environment across insurance and non-insurance value-added products. This senior leadership role is suited to...

About the job Customer Experience Manager Customer Experience Manager The role: We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills, to move our company from strength...

About the RoleWe are seeking a Customer Experience Manager dedicated to enhancing client satisfaction and loyalty through effective interaction strategies. You will focus on developing and implementing customer service initiatives that elevate the overall experience while ensuring alignment with our company's values and objectives.Key Responsibilities-...

About the RoleOur client is seeking an enthusiastic and dedicated Customer Experience Agent to join their team in Kimberley. You will be instrumental in crafting positive and memorable interactions for our customers, ensuring their needs are met with professionalism and care. This role goes beyond basic support, focusing on building relationships and...

About the Role Our client is seeking an innovative Customer Experience Specialist to enhance client satisfaction through various support channels. This fully remote role requires a strategic thinker who can analyze customer feedback, identify pain points, and implement solutions to improve the overall customer journey. You will work independently and...