concentrix

Customer Service Representative – Concentrix Are you looking for an opportunity to advance your career in the Telecommunications sales and service industry? Now is your chance to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor, working on an internationally innovative campaign, with a salary of...

Customer Service Advisor Join to apply for the Customer Service Advisor role at Concentrix. Are you looking for an opportunity to jumpstart your career in the service industry? Concentrix invites you to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign from our Cape Town office. The role offers a base...

Job Title Technical Support Advisor Job Description Join Concentrix Today! Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Technical Support Advisor working on an internationally innovative campaign with a base salary...

Job Title: WFM Planning & Scheduling Manager Job Description Location – Cape Town Are you ready to make an impact in the world of Workforce Management? We are seeking a dynamic WFM Manager to enhance CRM contact performance and elevate WFM process maturity at our Cape Town location. In this role, you will implement and maintain best practices across...

Job TitleCustomer Service AdvisorAre you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative media campaign with a base salary of R8500.You’ll be working on-site from...

Job Title: Team Leader Job Description Team Leader, Operations – Utilities | Cape Town Lead with purpose. Inspire performance. Deliver exceptional customer experiences. Are you an experienced people leader who thrives on coaching, developing teams and driving performance? Do you enjoy working in a fast-paced customer service environment where your...

Job Title:Team LeaderJob DescriptionTeam Leader, Operations – Utilities | Cape TownLead with purpose. Inspire performance. Deliver exceptional customer experiences.Are you an experienced people leader who thrives on coaching, developing teams and driving performance? Do you enjoy working in a fast-paced customer service environment where your leadership...

Job Title:German Customer Service AssociateJob DescriptionAre you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a German Customer Support Advisor working on an internationally innovative campaign with a salary of R20 000.With...

Concentrix is seeking a Specialist I in Governance, Risk and Compliance to strengthen security governance and compliance for client programs. The role focuses on ensuring adherence to security standards, supporting audit readiness, and proactively mitigating risk to protect the business from incidents and fraud.You will partner with delivery and business...

Concentrix is seeking a WFM Planning & Scheduling Manager in Cape Town to lead forecasting, scheduling, and performance metrics across accounts. You will collaborate with cross-functional teams and client partners to optimize WFM processes and outcomes. The role demands strong experience in workforce management, stakeholder engagement, and advanced Excel...

Job Title: Training and Quality Manager Training and Quality Manager – Financial Services At Concentrix, we’re looking for an experienced and driven Training and Quality Manager to support a financial services client in delivering exceptional customer experiences, operational excellence, and regulatory compliance. In this role, you will lead the...

Concentrix Cape Town is seeking a Technical Support Advisor to join our on-site team. The role offers a base salary of R and opportunities to work with an internationally innovative campaign. You will handle inquiries across channels, diagnose technical issues, contribute to our knowledge base, and help customers maximize product value while enjoying a...

Concentrix in Cape Town seeks a Specialist I, Governance, Risk and Compliance to strengthen security governance for client programs. You will ensure adherence to security standards, support audits, and drive proactive risk mitigation to protect the business from data incidents and fraud.You will partner with delivery and business teams to build a strong...

Concentrix is seeking an experienced Training and Quality Manager to lead the strategy for financial services client operations in Cape Town. You will ensure advisors are equipped to handle interactions with accuracy and empathy, embed quality standards, and drive regulatory compliance across all channels.You will partner with operations and client teams to...

Concentrix seeks a Specialist I, Governance, Risk and Compliance (TCF) to strengthen security governance and ensure client program compliance. You will support audits, remediation, and proactive risk mitigation to protect the business from data incidents and fraud, partnering with delivery and business teams to sustain program success and growth. You will...

Concentrix is seeking a Snr Operations Director to provide strategic leadership across client portfolios within a contact centre operation. You will drive operational excellence, client satisfaction, and sustainable commercial growth while leading large teams and transforming service delivery across multiple programs.The role requires a strong commercial...

Concentrix is hiring a USA Retention Advisor in Cape Town. This role offers a monthly salary of R8500, plus a guaranteed campaign allowance of R1000. You'll work in an engaging environment focused on customer retention. The ideal candidate should have at least 6 months of sales experience and be able to work shifts aligned with U. S. business hours....

Concentrix, a global technology and services leader, seeks a Senior Training & Quality Manager to drive training and quality initiatives across clients and programs. You will lead a team, design curricula, and partner with Quality Leadership to improve customer experience and performance metrics. The role requires a Bachelor’s degree, strong...

Concentrix in Cape Town seeks a Quality Manager to lead, develop and manage the quality process and framework alongside operations to deliver a consistent quality model and KPI-driven results. You will drive improvement via team coaching, insights, and close collaboration with the Operational Team, ensuring day-to-day quality requirements are executed on...

Concentrix is seeking a Training and Quality Manager to lead training and QA for a financial services client in Cape Town. You will design programs, embed quality standards, and drive continuous improvement across calls, chats, emails, and back-office activities. Responsibilities include developing training content, leading QA, coaching teams, and ensuring...