client care manager

Key ResponsibilitiesLead, manage, and motivate the customer care team to achieve performance targetsMonitor service levels and ensure delivery against SLAs and KPIsHandle escalated customer queries and ensure timely resolutionAnalyse customer trends and provide reporting on team performance and service metricsCollaborate with internal departments to enhance...

Key Responsibilities Lead, manage, and motivate the customer care team to achieve performance targets Monitor service levels and ensure delivery against SLAs and KPIs Handle escalated customer queries and ensure timely resolution Analyse customer trends and provide reporting on team performance and service metrics Collaborate with internal departments to...

Our client has an opening for a diligent Client Care Specialist to provide remote support. This role focuses on ensuring clients receive timely and accurate assistance, acting as a crucial link between the company and its customer base. You will leverage your communication skills to address client concerns, provide solutions, and enhance their overall...

Client Care Consultant needed for Eastern Johannesburg Minimum Requirements: Minimum of 2 years experience in sales / client care License and reliable vehicle Home office with reliable Wifi, Inverter / Laptop or PC High level of Computer Literacy Duties and Responsibilities: Manage client care of Eastern Johannesburg Strong presentation skills Proven...

About the RoleOur client is looking for a proactive and customer-focused Client Care Advocate to join their growing team remotely. In this fully remote position, you will champion customer needs, providing comprehensive support and ensuring a positive interaction with our services. This role is vital for building and maintaining strong customer...

Our client seeks a highly motivated Client Care Specialist to deliver outstanding support services remotely. In this role, you will be the primary point of contact for clients, addressing their needs, resolving issues, and ensuring a positive customer experience. This is a fully remote position, offering flexibility while demanding a high level of...

About the Role Our client is looking for a personable and efficient Client Care Specialist to join their team in Mahikeng. This role is central to ensuring our clients receive exceptional service and support, fostering strong relationships and high levels of satisfaction. You will handle client inquiries, resolve issues, and provide valuable assistance to...

Job Description Upsell existing client as well as service incoming calls from existing clients within the Client Care Department of OUTsurance, where the role will entail upselling and client service actions. The role requires high attention to detail and great execution in handling client queries or complaints in a professional, efficient, and competent...

OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and...

Job Description Upsell existing client as well as service incoming calls from existing clients within the Client Care Department of OUTsurance, where the role will entail upselling and client service actions. The role requires high attention to detail and great execution in handling client queries or complaints in a professional, efficient, and competent...

IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

About the RoleOur client is looking for a personable and efficient Client Care Specialist to join their team in Mahikeng . This role is central to ensuring our clients receive exceptional service and support, fostering strong relationships and high levels of satisfaction. You will handle client inquiries, resolve issues, and provide valuable assistance to...

Minimum Requirements: Minimum of 2 years experience in sales / client care License and reliable vehicle Home office with reliable Wifi, Inverter / Laptop or PC High level of Computer Literacy Duties and Responsibilities: Manage client care of Eastern Johannesburg Strong presentation skills Proven ability to achieve referrals and lead targets Plan and...

IntroductionWe are seeking a friendly, organised, and customer-focused Client Care Administrator to join our client in the swimming school sector. The ideal candidate will be the first point of contact for clients, providing excellent customer service while ensuring the smooth running of daily administrative and booking activities. Duties &...

OUTsurance is seeking a client care specialist in Gauteng to upsell existing policies while providing exceptional service to incoming calls from current clients. The role requires high attention to detail and professional handling of client queries or complaints.You will contribute to sales targets through effective upselling and maintain a client-centric...

About the RoleOur client is seeking a proactive and customer-oriented Client Care Specialist to join their entirely remote team, servicing clients from the Polokwane region. Your primary responsibility will be to ensure clients receive exceptional service, resolve their inquiries efficiently, and foster strong, long-lasting relationships. This role is...

The FAIS Ombud is offering a 12-month Graduate Internship Programme designed to provide exposure and hands-on experience within a professional and target-driven environment. Successful candidates will gain practical skills through competency-based training and mentorship under experienced professionals. Graduates will be placed in the Client Department and...

About The Role You’ll become an integral part of our fun and passionate team of Sales and Client Care Champions who are forging ahead to drive new business, while retaining (and delighting) our humans and their fur-babies. About The Role You’ll become an integral part of our fun and passionate team of Sales and Client Care Champions who are forging ahead...

OUTsurance is seeking a client care specialist in Gauteng to upsell existing policies while providing exceptional service to incoming calls from current clients. The role requires high attention to detail and professional handling of client queries or complaints.You will contribute to sales targets through effective upselling and maintain a client-centric...

Bolton Clarke Group in Geelong is seeking an experienced Registered Nurse - Home Care to deliver holistic, client-centered care aligned with consumer directed care principles. You will participate in assessments, prevention, referrals, and care planning to support sustainable health outcomes.The successful candidate will hold a Bachelor’s degree in...