callforce

CallForce seeks a Quality Assurance Analyst to supervise and enhance the performance of our International Sales Campaigns in Cape Town. The role involves monitoring calls to ensure quality, developing processes, and enhancing training materials for improved customer experiences. Qualified candidates will have 2-3 years of QA experience, exceptional...

Head of Talent Acquisition – CallForce (Cape Town, South Africa)Are you ready to change lives through meaningful employment? At CallForce, we’re on a mission to create thousands of jobs in South Africa over the next 5 years—and we need a visionary leader to make it happen.*What You’ll Do:-Lead & shape our Talent Acquisition strategy to fuel massive...

"Ready to Own a Brand? This One's Yours." Marketing Lead – Ready to Own It, Build It & Make It Heard. ? Cape Town or Johannesburg, South Africa You know what great marketing looks like. You've been close enough to touch it. Now you want to be the one building it — from positioning to pipeline, brand to bottom line. That role is here. CallForce is South...

Marketing Lead – Ready to Own It, Build It & Make It Heard. ? Cape Town or Johannesburg, South Africa You know what great marketing looks like. You've been close enough to touch it. Now you want to be the one building it — from positioning to pipeline, brand to bottom line. That role is here. CallForce is South Africa’s fastest-growing BPO...

Creating purposeful careers as we build the future of contact centre solutions Job Title: Global Business Development Executive Location: South Africa (Johannesburg or Cape Town)Reports to: CEOType: Full-time About CallForce CallForce is a proudly South African BPO provider delivering world-class contact centre solutions to global clients. With a strong...

CallForce is seeking a skilled Dialler Administrator in Johannesburg, South Africa. You'll manage and optimize dialling systems in a BPO environment, collaboratively enhancing performance and productivity. A strong technical background in dialler operations, data analysis skills, and proficiency in tools such as Excel, Power BI, and SQL are essential. The...

CallForce is seeking IT support personnel to assist operations with helpdesk requests and to manage tickets in a timely manner. The role requires handling incidents, raising deviations to the Head of IT, and ensuring IT protocols are followed across the organization. The candidate should be proficient in C++, C#, Java, and .NET, with a strong focus on...

CallForce in Cape Town is looking for an Insurance Sales Agent to join their team. This role includes converting customer inquiries into insurance policy sales while providing comprehensive product information and support.The ideal candidate should have a Matric certificate and previous experience in selling funeral or related insurance. Supportive training...

Callforce is seeking a Project Coordinator to support planning, execution, and delivery of BPO projects and client campaigns. You will coordinate timelines, resources, and reporting across internal teams and clients to keep initiatives on track and ready for go-live.Responsibilities include maintaining documentation, preparing meeting materials, and tracking...

CallForce in Cape Town seeks an inbound debt sales consultant to manage daily calls and drive debt collection efforts. The role requires 2 years of debt sales experience and experience on international campaigns.The candidate must have high English proficiency (written and verbal) and a neutral accent, with knowledge of debt collection techniques and lead...

Callforce is looking to strengthen its sales leadership team in a fast-paced contact centre environment. You will manage a team of inbound/outbound agents selling life, legacy, funeral, or short-term insurance, driving targets, coaching, and ensuring regulatory compliance.The role emphasizes coaching, performance feedback, recruitment support, and...

CallForce is seeking a detail-oriented professional with SAP experience in Accounts Payable to assist in data migration and testing during a system upgrade to SAP S/4HANA. The role will involve collaborating with finance and technical teams, ensuring data accuracy through sample testing, and maintaining records of testing activities. Qualifications include...

CallForce is seeking a driven Sales Agent in Durban to join our high-performing telecommunications sales team. If you have experience in outbound sales and a passion for achieving sales targets, this is your opportunity!You will call clients to sell various Telco and Data products, while enjoying excellent earning potential, with training and exciting...

CallForce is seeking a Debt Collections Consultant in Cape Town, South Africa. You will manage inbound calls and help clients in the USA regain control of their debt. Candidates must have negotiation skills and 1-2 years of debt sales experience.The role offers a basic salary of R7500, increasing to R8500 after the first month, along with a competitive...

CallForce is seeking a Tech Support Team Leader to guide a professional team of technical support agents for Vodacom FTTH in Cape Town CBD. The role focuses on improving operational efficiencies, managing performance targets, and enhancing service delivery.This position requires strong leadership skills and at least 3 years of experience in a contact centre....

CallForce in Durban, CBD is seeking money-driven Sales Agents for their telecommunications team. You will contact existing and new customers to sell a variety of Telco and Data products.Qualified candidates should have at least a year of outbound sales experience and a matric certificate. In return, you will enjoy a highly competitive salary, travel...

Callforce in Sandton seeks a Financial Services Sales Team Leader to guide a banking sales team within a high-performance contact centre. You will coach, monitor performance, and drive targets while ensuring regulatory compliance and quality customer interactions. You'll lead daily huddles, performance reviews, and KPI tracking, while fostering a positive...

CallForce seeks a Quality Assurance Analyst (QA) in Johannesburg to monitor call centre performance, ensuring adherence to quality standards. This role involves assessing customer service performance, developing processes, and enhancing training materials.Ideal candidates will have 2-3 years of relevant experience, exceptional communication skills, and a...

Join CallForce in Cape Town as a Debt Collections Consultant, focused on servicing high-profile clients in the USA. You'll engage in meaningful conversations with clients to help them manage their debts and achieve favorable repayment terms.The role requires 1-2 years of debt review or sales experience, with a strong emphasis on negotiation and communication...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our team in Cape Town. Key Responsibilities: Manage and maintain the dialler to maximize campaign performance. Collaborate and report to...