call coordinator

We are seeking a highly organised, detail-oriented, and self-sufficient Call Coordinator Administrator with experience in an IT Service Desk or similar support environment. The successful candidate will demonstrate excellent verbal and written English communication skills, with the ability to engage professionally and effectively with users, resolve...

On-Call Booking Coordinator Coordinate high-volume shift bookings and ensure shift coverage while working remotely across afternoon and evening hours. Location: Remote (South Africa) | Working Arrangement: 100% Remote | Working Hours: Wednesday – Sunday, 3:00 PM – 12:00 AM South Africa Time (2:00 PM – 11:00 PM UK Time) | Salary: R20,000 – R22,000 per...

Daisy Business Solutions based in Gqeberha is seeking a Service Desk Coordinator to oversee incoming service requests and manage technician assignments. Responsibilities include maintaining high service levels, ensuring timely call responses, and coordinating with team members.The ideal candidate will possess strong communication skills, a focus on customer...

Daisy Business Solutions based in Gqeberha is seeking a Service Desk Coordinator to oversee incoming service requests and manage technician assignments. Responsibilities include maintaining high service levels, ensuring timely call responses, and coordinating with team members.The ideal candidate will possess strong communication skills, a focus on customer...

The Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences. Provide effective leadership to...

Call Centre Operator Serve as the primary liaison between a petroleum company and its customers, managing high-volume, time-sensitive calls. Welkom, Freestate, Fuel / Petroleum industry, R20 000 per monthAbout Our Client Our client operates within the fuel industry and serves customers, including service station operators.The Role: Call Centre Operator The...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services Debt collection & debt book management — main...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services Debt collection & debt book management — main...

Reference: CPT000200-TJ-2IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company,  is searching for dynamic and expereinced Call Centre Head to join our growing team in Midrand, Gauteng or Durbanville,Cape Town. This is an exciting opportunity for a results-driven people leader who knows how to turn leads...

Operations & PerformanceManage daily call centre operations (inbound, outbound, or blended).Set, monitor, and enforce KPIs (AHT, ASA, abandonment rate, QA scores, conversion rates, SLAs).Ensure call volumes are handled efficiently and service levels are met.Analyse reports and take corrective action where performance drops.Optimise staffing, shifts, and...

Hire Resolve's client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance, and ensuring adherence to journey and sleep plans. Responsibilities Handle Truck...

DescriptionPosition: Call Centre AgentEmployment Type: Full-Time, RemoteWorking Hours: US Hours (9:00 AM – 5:00 PM EST). This role requires flexibility to work a rotating shift schedule, including weekends, based on business needs.Salary: Paid in South African Rand (ZAR)We're looking for a customer-focused Call Centre Agent to join our growing healthcare...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts . It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services Debt collection & debt book management —...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing,...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts . It operates primarily out of Gauteng with multiple branch offices across the province.Core focus & services Debt collection & debt book management — main...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre...

Our cient in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre), in Pretoria. Responsibilities: Responsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems. Operationally responsible for selected support agents, coordinates the shift-based...

Call Handler & Customer Service Agent Support UK Government Energy Efficiency Programs from South Africa,  Fully Remote Customer Service | R15 500 - R19 000 | UK Hours (Mon-Fri, 8am-5pm) About Our Client Our client is a specialist service provider supporting major UK government initiatives in energy efficiency. Focused on reducing carbon emissions and...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...