Jobs: call center representative

Mariposa is growing again; our biggest client has an exciting new opportunity for us here We are currently looking for dynamic individuals to join our team for this new adventure. Agents do NOT have to make cold calls. We are hiring for our biggest client that provides outstanding contact centre services for the moving and storage industry. Full training...

**Company Description** We are an MTN authorized Dealer to sell MTN Products and Services, we are in the telecommunications industry. Been in business for the past 20 years. **Role Description** This is a full-time on-site role for a Call Center Representative located in Phoenix. The Call Center Representative will be responsible for answering and...

Telemarketing company looking for outbound call agents We a call center looking for individuals to join our growing team We do telephonic sales and assist client with cellular products. Requirments: - Matric or Grade 11 - Must be outspoken and goal driven - Must speak fluent English /Afrikaans or any African Lang On offer: - Basic and Commission...

We are seeking a skilled and dedicated Call Center Training Specialist to join our team and play a vital role in enhancing the knowledge and skills of call center employees. As a Call Center Training Specialist, you will be responsible for designing, developing, and delivering comprehensive training programs to ensure call center representatives are equipped...

Exciting Opportunity for Young Professionals at XACT (a subsidiary of Evamattics Group) Are you looking to embark on a rewarding career journey with a company that values innovation, growth, and collaboration? If so, then XACT has the perfect opportunity for you XACT is a dynamic spin-off business dedicated to providing personalised financial services...

Call Center Manager - East Africa (Kampala, Uganda/Nairobi, Kenya) Looking for a Talented Call Center Manager in Kampala, Uganda/Nairobi Kenya **MUST HAVE: Minimum of 3 years experience as Call Center Manager preferably in the Food Delivery Sector** Are you a dynamic and experienced Call Centre Manager, with a record for having sober habits, looking for...

Call Center Manager - East Africa (Kampala, Uganda/Nairobi, Kenya) Looking for a Talented Call Center Manager in Kampala, Uganda/Nairobi Kenya **MUST HAVE: Minimum of 3 years experience as Call Center Manager preferably in the Food Delivery Sector** Are you a dynamic and experienced Call Centre Manager looking for an exciting opportunity in the vibrant...

Job Specification: Call Center Manager Position Overview: Key Responsibilities: 1. Leadership and Team Management: - Lead, motivate, and develop a team of call center agents, supervisors, and trainers. - Provide ongoing coaching, performance feedback, and training to enhance team members' skills and optimize their performance. - Foster a positive,...

We are looking for someone who is able to supervise all call center duties and processes. Have the ability to oversee our call center agents as well as set targets and analyze data and be able to make action plans around these targets. Ensuring that our call center agents understand how to achieve both personal and team based goals. Be familiar with the...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Monitor and improve ordering, telephone handling and other procedures. Develop objectives for the call center’s day-to-day activities. Assume responsibility of budgeting and tracking expenses. Evaluate performance with key metrics...

We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. **Responsibilities** - Responsible for our new call centre in Randburg Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely...

**Job Title: Call Center Agent** **Job Overview**: The Call Center Agent is responsible for delivering exceptional customer service through effective communication, problem-solving, and efficient handling of customer inquiries. The role requires a high level of professionalism, empathy, and the ability to adapt to various customer needs. **Key...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective resource...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective resource...

**Job Objective**: The call center agent’s role also entails taking clients’ orders and resolving technical issues. He/she also tries as much as possible to deal with whatever issues clients complain about on their first call. **Key Responsibilities** Answering or making calls to clients to learn about and address their needs, complaints, or other...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective...

POSITION OVERVIEW: **Job Title**:Inbound Call Center Director **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

POSITION OVERVIEW: **Job Title**:Inbound Call Center Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Manage and update customer...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Generate customer interest in the services or products offered by the company. Manage filing, mailing, correspondence and other management tasks. Provide personalized customer service by responding to the needs of...