boldr

Boldr in Cape Town is seeking a Senior Customer Advocate (email & chat) to assist customers, resolve inquiries, and collaborate with internal teams to ensure timely, professional service.You will triage emails and chats in Gladly, manage returns, and personalize communications in Boldr voice. The role requires 3+ years of customer service, SaaS experience,...

Boldr is seeking a Team Captain, Technical Support to lead a frontline technical support team with a focus on discipline, customer-centricity, and operational excellence. You’ll coach, measure KPIs, manage risks, and develop people while ensuring service delivery aligns with client expectations.You will drive accountability, maintain incident leadership,...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES Meaningful connections...

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES - Meaningful connections...

A LITTLE BIT ABOUT Boldr LET’S START WITH OUR VALUES Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. WHAT IS YOUR ROLE As the...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES Meaningful connections...

A LITTLE BIT ABOUT Boldr LET’S START WITH OUR VALUES Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. WHAT IS YOUR ROLE As the...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for bolder impact. We employ just over a thousand team members across...

WHAT IS YOUR ROLE As Director, Global Employment, you own and grow Boldr's Global Employment (GE) business — our Employer of Record (EoR) and global hiring services — as a focused, repeatable, and profitable line of business. You are the strategic and operational owner of the offering, the Clients, the team, and the P&L. You lead our three service...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

Boldr is seeking an exceptional operational leader to serve as the connective layer between Business Unit strategy and account execution. The Senior Manager, Client Experience Excellence elevates CXM effectiveness, strengthens operational excellence, and enables teams to consistently deliver outstanding client outcomes.The role requires coaching senior...

Boldr is seeking a Senior Manager, Client Experience Excellence to bridge Business Unit strategy with account execution. You’ll elevate CXM capability, strengthen operational discipline, and drive scalable processes across a SaaS/AI-enabled environment.You will coach senior leaders, shape workforce planning, and implement governance that reduces...

Boldr is seeking a Team Captain, Technical Support to lead a frontline support team with discipline and a customer-centric focus. You will drive operational excellence, coach staff, manage risk, and ensure service delivery while protecting client trust through visible leadership and timely intervention.Your success will be measured by KPI attainment, people...

Boldr Impact seeks a proactive leader to head Client Experience operations, driving exceptional customer service and program outcomes. You will manage global support teams, ensuring high-quality interactions, scalable processes, and strong client relationships.This role emphasizes operational ownership and leadership development across programs. Ideal...

Boldr is seeking a Senior Compensation Analyst to own the day-to-day execution of global compensation programmes. You will champion job evaluation, market benchmarking, job architecture, and salary banding as the technical expert, ensuring internal equity and external competitiveness.You will lead cross-functional compensation projects, mentor team members,...

DescriptionA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUESMeaningful connections...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

DescriptionA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members...

Boldr is looking for a Director, Global Employment who will lead and grow the Global Employment business, encompassing Employer of Record (EoR) and global hiring services. You will take charge of strategic and operational aspects while ensuring successful collaboration with clients and internal teams.The ideal candidate has 10+ years' experience in EoR or...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...