banking experience

First National Bank is seeking a Customer Experience Advisor in Pretoria to warmly welcome customers, assess needs, and guide them to the correct digital or self-service options. You will help manage the branch flow and ensure efficient service delivery. The role emphasizes customer-centric interactions, collaboration with team members, and ongoing learning...

FirstRand Limited’s FNB Points of Presence team seeks a Customer Experience Advisor in Pretoria to welcome customers, understand their needs, and guide them to the right channels such as eChannels and Self Service, delivering service excellence.In this frontline role, you will direct customers to digital options, manage waiting times, resolve issues, and...

First Rand Bank India in Nigel (South Africa) seeks to deliver exceptional customer experiences by understanding needs, offering tailored product solutions, and directing customers to the most suitable service channels. Interactions align with policies and standards. Role emphasizes ethical conduct, fair treatment, and identifying cross-sell opportunities...

FNB is seeking a Customer Experience Advisor in Cape Town to warmly welcome customers, assess needs, and direct them to the right channels including e-Channels and Self Service. You’ll manage the queue, prevent complaints, and support digital banking options while upholding service standards. The role emphasizes customer-centric service, strong...

FNB invites applications for a Customer Experience Advisor to welcome customers and direct them to the right channels. You will manage waiting times and ensure service standards are met, guiding customers to eChannels and SelfService options while delivering warm, efficient support in a branch environment. The role emphasizes customer-centric service and...

FNB in Vryburg is seeking a Universal Advisor to deliver compliant sales and service in a high-volume branch. You will guide customers to digital channels, ensure FAIS, FICA, TCF adherence, and governance while providing banking solutions.You will engage customers, identify needs, educate on platforms, and migrate them to e-Channels and self-service. A...

FNB in Vryburg is seeking a Universal Advisor to deliver compliant sales and service in a high-volume branch. You will guide customers to digital channels, ensure FAIS, FICA, TCF adherence, and governance while providing banking solutions. You will engage customers, identify needs, educate on platforms, and migrate them to e-Channels and self-service. A...

FirstRand Bank India in Nigel (South Africa) seeks to deliver exceptional customer experiences by understanding needs, offering tailored product solutions, and directing customers to the most suitable service channels. Interactions align with policies and standards.Role emphasizes ethical conduct, fair treatment, and identifying cross-sell opportunities...

FNB in Pretoria is seeking a Customer Experience Advisor who warmly welcomes customers, quickly understands their needs, and guides them to the most suitable banking channels, including e-Channels and Self Service, for a seamless service journey. You will actively manage the waiting experience, support customers with digital options, and uphold service...

Talent Pipeline: Credit Risk Consultants (Banking Sector) We are building a pipeline of experienced professionals within credit risk. Responsibilities Conduct detailed credit assessments and affordability checks Analyse credit bureau reports and financial information Verify client documentation (income, bank statements, ID, etc.) Ensure compliance...

Talent Pipeline: Credit Risk Consultants (Banking Sector) We are building a pipeline of experienced professionals within credit risk. Responsibilities Conduct detailed credit assessments and affordability checks Analyse credit bureau reports and financial information Verify client documentation (income, bank statements, ID, etc.) Ensure compliance...

FNB Points of Presence in Swellendam is seeking a Branch Advisor to deliver compliant financial guidance in a high-volume branch. You will build relationships, understand client needs, and promote banking products aligned with FAIS and TCF requirements. You will educate customers on channels, manage leads, and maintain accurate records while striving to meet...

FNB is seeking a Customer Experience Advisor in Pretoria to warmly welcome customers, accurately identify needs, and guide them to the right channels, including e-Channels and Self Service. The role focuses on improving the in-branch experience and driving efficient service delivery. The ideal candidate will have Grade 12, 1–3 years in client experience in...

TP Group is seeking a customer service professional to handle calls and emails from business customers. The role focuses on compliance with DPA rules, accurate data entry, and processing payments and account changes. Experience in call centres and in banking/insurance sectors is advantageous, with preference for candidates familiar with FCA-like regulatory...

TP Group is seeking a customer service professional to handle calls and emails from business customers. The role focuses on compliance with DPA rules, accurate data entry, and processing payments and account changes.Experience in call centres and in banking/insurance sectors is advantageous, with preference for candidates familiar with FCA-like regulatory...

Talent Pipeline: Credit Risk Consultants (Banking Sector) We are building a pipeline of experienced professionals within credit risk. Responsibilities Conduct detailed credit assessments and affordability checks Analyse credit bureau reports and financial information Verify client documentation (income, bank statements, ID, etc.) Ensure compliance with...

FirstRand Limited, Durban, is seeking a Community Advisor on a 12-month hourly contract. You will deliver excellent service, guide customers to digital/self-service options, and support sales while maintaining accuracy and governance.The role emphasizes prompt responses, frontline engagement, and growing client relationships within the FNB POP network....

FNB is hiring a Durban-based Community Advisor on a 12-month hourly rate contract to deliver exceptional customer service, understand client needs, and process requests promptly. You will support digital channel adoption and cross-sell opportunities while contributing to sales and service excellence in line with FNB’s standards. The role targets customer...

FNB Durban invites applications for a 12-Month Hourly Rate Contract as a Community Advisor. You will deliver prompt, customer-centric service, understand customer needs, and process requests efficiently while promoting digital channels and self-service options.You will contribute to sales targets and customer growth, maintain accurate records, and support...

Teleperformance South Africa in Gqeberha is seeking a capable customer service professional to handle inbound queries via phone and email, ensuring compliance with DPA guidelines and client standards. You will process payments, update records, assist with card and account requests, and provide accurate information while maintaining quality and regulatory...