agent customer experience

**Mission**: The core purpose of the Technical Support Call Centre Agent is to uphold the company's image by effectively communicating with customers, addressing their technical queries promptly and courteously, and providing appropriate solutions. This role plays a vital part in fostering customer loyalty through high-quality technical support interactions,...

A prominent BPO in Cape Town is seeking a skilled Quality Assurance Agent (German Speaking) to monitor and evaluate customer service interactions, ensuring adherence to quality standards. Responsibilities include providing feedback to customer service representatives and collaborating on improvements. The role requires fluency in German and English, and...

Role: Customer Experience Agent Department: Customer Service Reports To: Director of Customer Service Location: South Africa - Remote  Employment Type: Independent Contractor Schedule: ​​​​​9:00 AM-5:00 PM EST Monday to Friday during training. (Your schedule post-training will vary weekly and you’ll be required to work some...

Job Title: Customer Experience Support AgentReports To: CX & Logistics Manager Main Purpose of the Role The Customer Experience Support Agent is responsible for delivering professional, responsive, and solutions-driven support to customers across various channels. This role plays a key part in protecting the customer experience by handling complaints,...

Job Title: Sales Customer Experience Agent Department: Customer Service Reports To: Director of Customer Service Location: Remote Employment Type: Independent Contractor **Job Summary** The Sales Customer Experience Agent is responsible for converting inbound customer inquiries into confirmed rentals while delivering a...

**Spanish Speaking Customer Support Agent** **Job Description and Duties** As a Customer Service Agent, you will be the first point of contact for supply and demand-related communicator, an analytical problem solver, and the ability to thrive in a fast-paced environment. You will be joining a fantastic multinational team, working alongside Dutch,...

**Portuguese Speaking Customer Support Agent** **Job Description and Duties** As a Customer Service Agent, you will be the first point of contact for supply and demand-related communicator, an analytical problem solver, and the ability to thrive in a fast-paced environment. You will be joining a fantastic multinational team, working alongside French,...

A fast-food restaurant chain is seeking a Customer Experience Agent in Kraaifontein. You will address customer complaints across various channels and manage cases independently. The ideal candidate should have at least 6 months of experience in a call centre environment, demonstrate excellent communication skills, and be willing to work flexible hours,...

Work and live in beautiful South Africa with our leading customer service team who has a track record of achievement in providing excellent service internationally. We have opportunities available in **Cape Town** and **Johannesburg** and are looking for passionate customer-centric individuals with business-level proficiency in **Swedish, Danish and...

A leading customer service provider in Gqeberha is seeking motivated Customer Service Agents to ensure high-quality standards and develop customer loyalty. Candidates should be excellent communicators with a minimum of 6-12 months’ experience in a similar regulated industry. Responsibilities include handling various customer queries and resolving...

**_Purpose: _**The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the...

Reference: PTA000638-LR-1Our client in the Retail industry is looking for a Customer Agent. This role will be based in Germiston. The incumbent will act as a consumer-facing focal point, provide product/services information, and resolve any emerging problems that our consumers might face, with accuracy and efficiency. Thetarget is to ensure excellent service...

Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our teamIn this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design,...

DescriptionAre you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our teamIn this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering,...

Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services,...

Job Summary At Progressive Technology , we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and...

Job Summary At Progressive Technology , we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering...

Job SummaryAt Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering...

Job SummaryAt Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering...

Job SummaryAt Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering...