2nd line support engineer

Leading Client in the Technology Industry requires a Senior Server Support Engineer to provide 2nd line support within the server management, end user computing layer and support layer.ResponsibilitiesAssist with escalations from 1st line support engineersProvide 2nd line data centre support at the server infrastructure levelEscalate to 3rd line timeously to...

Johannesburg, South Africa | Posted on 23/04/2026 Job Title 1st / 2nd Line Support Engineer – Microsoft 365 Remote: South Africa Role Overview We're looking for a capable 1st / 2nd Line Support Engineer with a strong interest in the Microsoft 365 stack to help support, maintain, and improve our customers modern workplace environments. You'll be the first...

Advania is seeking a Support Services Engineer to provide standard technical support, guiding end users and fellow engineers while coordinating team activities. The role supports a hybrid working policy, with potential office presence in Century City, Cape Town.Key duties include incident management, diagnostics, and collaboration across teams to maintain...

2nd Line Technical Support EngineerProvide technical support and advanced diagnostics for residential and business fibre internet clients.Johannesburg. Fibre Internet / ISP / Networking industry. R14 000 - R18 000.About Our ClientThe company operates in the fibre internet, ISP, and networking industry. It provides residential and business fibre connectivity,...

About the Company Our client is an established Managed IT Services Provider supporting businesses across the UK. They provide IT support, Microsoft 365, cybersecurity, cloud and network infrastructure, hosted telephony and IT consultancy. Role Overview We are looking for an experienced and customer-focused 2nd Line IT Support Engineer to provide advanced...

About the CompanyOur client is an established Managed IT Services Provider supporting businesses across the UK. They provide IT support, Microsoft 365, cybersecurity, cloud and network infrastructure, hosted telephony and IT consultancy.Role OverviewWe are looking for an experienced and customer-focused 2nd Line IT Support Engineer to provide advanced...

DescriptionAbout the CompanyOur client is an established Managed IT Services Provider supporting businesses across the UK. They provide IT support, Microsoft 365, cybersecurity, cloud and network infrastructure, hosted telephony and IT consultancy.Role OverviewWe are looking for an experienced and customer-focused 2nd Line IT Support Engineer to provide...

2nd–3rd Line Support Engineer (MSP) About the OpportunityMonday to Friday, 9:30am to 6:30pm South African time. This aligns with UK working hours during the summer (8:30am to 5:30pm UK) and is one hour earlier than UK working hours during the winter (7:30am to 4:30pm UK) so 8:30 to 5:30PM South African time, Our client is a well-established managed IT...

We’re looking for an experienced 2nd / 3rd Line Support Engineer with a strong focus on the Microsoft 365 stack to support, maintain, and improve our customers’ modern workplace environments. You’ll act as an escalation point for complex issues, take ownership of incidents and problems, and play a key role in improving reliability, security, and user...

Growth Resourcing is seeking an experienced 2nd Line IT Support Engineer to deliver advanced technical support to MSP clients. You will handle escalated incidents, troubleshoot complex issues, and support Microsoft 365, Windows, servers, and networking environments.The role involves on-site and remote support, onboarding, migrations, and collaboration with...

Growth Resourcing is seeking an experienced 2nd Line IT Support Engineer to deliver advanced technical support to managed-service clients primarily in the UK. You will own escalated incidents, troubleshoot complex issues and support Microsoft 365, Windows, servers, networking, cloud and cybersecurity environments.The role requires hands-on experience with...

Tristar Tech Solutions in Cape Town, South Africa, is seeking a 2nd Line IT Support Engineer to join our MSP support team and serve UK clients remotely. You'll escalate, diagnose, and resolve complex issues across desktops, servers, networks, and infrastructure while collaborating with the 1st line team and UK leadership. This role offers real technical...

Tristar Tech Solutions in Cape Town, South Africa, is seeking a 2nd Line IT Support Engineer to join our MSP support team and serve UK clients remotely.You'll escalate, diagnose, and resolve complex issues across desktops, servers, networks, and infrastructure while collaborating with the 1st line team and UK leadership. This role offers real technical...

A growing IT services organization in South Africa is seeking a skilled 1st/2nd Line IT Support Engineer to join their team. The role requires 5+ years of experience in IT support and offers opportunities for career progression into 3rd Line roles. Candidates should have strong knowledge of Windows OS, networking fundamentals, and excellent troubleshooting...

About the Company Our client is an established Managed IT Services Provider supporting businesses across the UK. They provide IT support, Microsoft 365, cybersecurity, cloud and network infrastructure, hosted telephony and IT consultancy. Role Overview We are looking for an experienced and customer-focused 2nd Line IT Support Engineer to provide advanced...

MindMatch Consulting is looking for a 2nd Line Network Support Engineer to join our team in Cape Town CBD. This full-time role involves troubleshooting and resolving customer incidents in a fast-paced environment while ensuring excellent service delivery.The ideal candidate will have a minimum of 3 years in IT support, strong hands-on troubleshooting...

Tristar Tech Solutions in Cape Town, South Africa, is seeking a 2nd Line IT Support Engineer to join our MSP support team and serve UK clients remotely.You'll escalate, diagnose, and resolve complex issues across desktops, servers, networks, and infrastructure while collaborating with the 1st line team and UK leadership. This role offers real technical...

2nd Line Infrastructure Support EngineerLocation: Cape Town (Remote role, but must be based in Cape Town)Hours: 6 am – 3 pm UK working HoursAbout the OpportunityOur client is seeking an experienced 2nd Line Infrastructure Support Engineer to jointheir growing IT team. This is an excellent opportunity for a proactive infrastructureprofessional who enjoys...

Growth Resourcing is seeking a Senior 2nd Line IT Support Engineer to join our technical support team. You will own tickets from start to finish, delivering advanced Microsoft 365 support across multiple client environments. Focus on Entra ID, Exchange Online, Share Point, One Drive, Teams and Intune, with strong Power Shell-based troubleshooting and...

Growth Resourcing is seeking a Senior 2nd Line IT Support Engineer to join our technical support team. You will own tickets from start to finish, delivering advanced Microsoft 365 support across multiple client environments.Focus on Entra ID, Exchange Online, SharePoint, OneDrive, Teams and Intune, with strong PowerShell-based troubleshooting and security...