Travel Co-Ordinator
4 weeks ago
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Academic Qualifications
- Grade 12
- A diploma in Tourism Management/Sales will be advantageous.
Individual Values and Experiences Required
- 2 to 5 years of proven experience as a travel agent, travel consultant, or in a similar role.
- Strong understanding of international travel regulations, visa applications, and work permits.
- Proficient in using booking systems and travel management software.
- Excellent communication, organizational, and negotiation skills.
- Highly fluent in Afrikaans and English
- Ability to work independently and under pressure to meet deadlines.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Familiarity with travel insurance policies and procedures.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and travel-related software.
- Ability to solve problems quickly and efficiently in a fast-paced environment.
Competencies
- Multi-lingual language proficiency
- Strong written and verbal communication skills
- Problem-solving ability
- Ability to interact on various levels
- Interpersonal skills
- Deadline and target-driven with attention to detail
- Time management ability
Key Accountabilities
- Flight Bookings: Coordinate and manage flight reservations, ensuring best fares, routes, and schedules based on business requirements.
- Accommodation Arrangements: Book and manage hotel accommodation or other lodging options for employees on business trips.
- Work Permits and Visas: Assist in preparing and submitting work permit and visa applications, ensuring all documentation is accurate and compliant with local and international regulations.
- Travel Itinerary Management: Prepare comprehensive travel itineraries including flights, accommodation, and transportation details, ensuring smooth and efficient travel experiences.
- Transportation Arrangements: Book airport transfers, car rentals, and other necessary ground transportation as needed for employees.
- Cost Optimization: Identify cost-saving opportunities for travel arrangements while maintaining quality and efficiency.
- Compliance: Ensure all travel arrangements comply with company policies, budget constraints, and local/international laws and regulations.
- Travel Emergency Support: Aid and support in case of travel disruptions, changes, or emergencies.
- Vendor Relationships: Establish and maintain relationships with travel service providers such as airlines, hotels, and travel agencies.
- Reporting: Track and manage travel expenses, prepare reports, and provide insights on travel spending to management.
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