VM Manager

2 weeks ago

Johannesburg, South Africa adidas Full time

Area:                          Emerging Markets South
Department:               Retail Operations
Subsidiary/country:    South Africa

 

Purpose & Overall Relevance for the Organization:


Contribute to store profitability by:
•Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
•Coordinating team members to provide a leading shopping experience

 

Key Responsibilities:

•Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
•Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
•Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
•Be a role model for customer service and meeting or exceeding customers’ expectations
•Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
•Lead your team to meet or exceed customer expectations at all times
•Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
•Use advanced Category expertise to drive sales and customer loyalty in your assigned area
•Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
•Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
•Manage merchandise delivery processing on the same day it arrives
•Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
•Execute all applicable loss prevention procedures
•Maintain a safe and productive shopping and working environment
•Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
•Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
•Support’s market Visual Merchandising strategy through coaching and supporting Visual
Merchandising Champions
•Complete all applicable training programs and effectively apply the learning on the job
•Seek coaching and learning opportunities to continually improve your performance

 

Key Relationships:

•Customers
•Peers and Supervisor
•VM back office, Trade Marketing back office, Retail back office

 

Knowledge, Skills and Abilities:

•Ability to use critical thinking and creative ways to solve problems
•Passion for fashion & sports
•Organized and detailed oriented
•Good numeracy, literacy, verbal and written communication skills
•A good eye for style, coordination and attention to detail
•Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
•Strong leadership, interpersonal and communication skills
•Strong ability to collaborate and influence across different levels and departments
•Thrives under ambiguity; open to change and act as advocate for the ‘new’
•Open to feedback; able to keep composure in stressful situations
•Passion for adidas brand and for sport
•Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

 

Requisite Education and Experience / Minimum Qualifications:

•Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
•Intermediate numeracy and literacy and advanced verbal communication skills
 

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