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Receptionist
1 month ago
MAIN PURPOSE
Answering of the switchboard and directing calls to correct the department or person.
RESPONSIBILITIES
General
- Data capturing- capture invoices that were invoiced the previous day from dispatch.
- Filling of invoices- done daily.
- Collection of PODS’- once a week from sales counter to send all POD’S, record all POD’S on system.
- Messages- make sure all messages are given correctly and a record is kept e-mail relevant person.
- POD’S or invoices requested must be recorded in a book and signed for by that person requesting them (copies should be made and original back in the file).
- Pull out all POD’S, stamp to certify that they are correct and sign.
- Telkom & Switchboard fault reporting- when there is a fault on one of the telephone line’s report it by sending an e-mail or phone IT department at Head office.
- Assisting with POD’s when requested by different departments.
- Ensuring filing is done correctly as per auditors requests.
- Assist with arranging couriers to collect envelopes that needs to be sent to HO.
- Assisting by receiving the public in a professional and friendly manner at counter.
- Attending to any and all ad-hoc duties required by management.
COMMUNICATE AND COMMUNICATE SOME MORE
KEY PERFORMANCE INDICATORS (KPI)
• Answering the switchboard 100% of the time.
• 100% Filing accuracy and tidiness
• Ensuring that invoices are received every day from dispatch and captured on system daily.
EDUCATION, TRAINING, SKILLS AND EXPERIENCE REQUIRED
Minimum Qualification: Matric/ Grade 12
Tertiary Qualification: Will be advantageous
Other;
- Good English, written and spoken
- Trustworthy
- Candidate must be very organized and able to prioritize tasks
- Ability to perform duties and deliberate speed and accuracy without immediate and constant supervision
- Candidate must be friendly, personable and able to build harmonious working relationships with clients, co-workers and general public
- Ability to exercise good judgment in recognizing scope of authority and protecting confidential information
- Computer literacy
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