Receptionist

1 month ago


Johannesburg, South Africa Oxyon People Solutions Full time

MAIN PURPOSE

Answering of the switchboard and directing calls to correct the department or person. 

RESPONSIBILITIES

General 

  •  Data capturing- capture invoices that were invoiced the previous day from dispatch.
  •  Filling of invoices- done daily.
  •  Collection of PODS’- once a week from sales counter to send all POD’S, record all POD’S on system.
  • Messages- make sure all messages are given correctly and a record is kept e-mail relevant person.
  • POD’S or invoices requested must be recorded in a book and signed for by that person requesting them (copies should be made and original back in the file).
  •  Pull out all POD’S, stamp to certify that they are correct and sign.
  • Telkom & Switchboard fault reporting- when there is a fault on one of the telephone line’s report it by sending an e-mail or phone IT department at Head office.
  • Assisting with POD’s when requested by different departments.
  • Ensuring filing is done correctly as per auditors requests.
  • Assist with arranging couriers to collect envelopes that needs to be sent to HO.
  • Assisting by receiving the public in a professional and friendly manner at counter.
  • Attending to any and all ad-hoc duties required by management.

COMMUNICATE AND COMMUNICATE SOME MORE

KEY PERFORMANCE INDICATORS (KPI)

• Answering the switchboard 100% of the time.

• 100% Filing accuracy and tidiness

• Ensuring that invoices are received every day from dispatch and captured on system daily.

EDUCATION, TRAINING, SKILLS AND EXPERIENCE REQUIRED

Minimum Qualification: Matric/ Grade 12

Tertiary Qualification: Will be advantageous

Other;

  • Good English, written and spoken
  • Trustworthy
  • Candidate must be very organized and able to prioritize tasks
  • Ability to perform duties and deliberate speed and accuracy without immediate and constant supervision
  • Candidate must be friendly, personable and able to build harmonious working relationships with clients, co-workers and general public
  • Ability to exercise good judgment in recognizing scope of authority and protecting confidential information
  • Computer literacy

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