Service Manager

4 weeks ago


Johannesburg, South Africa First Degree Recruitment Full time

Vehicle Dealership - Service Manager position available.

Duties:

  • Manage workshop flow
  • Assign job cards as needed
  • Train new staff
  • Motivate staff and discipline as needed
  • Handle all workshop related issues
  • Client liaison and satisfaction
  • Liaise with OEM
  • Parts monitor as needed
  • Quality Control
  • Adhere to strict OEM and Group policies and procedures
  • General administration
  • Budgets and forecasts
  • Manage all measurables - KPI's and CSI's
  • Target driven
  • Manage lean operations and procedures

Requirements:

  • Minimum of 3 years experience in Service or Wokshop Management or Aftersales Management
  • Considerable Experience working in a corporate branded dealership within the Service department
  • Management and leadership skills
  • Self-driven and ability to drive targets
  • Analytical & problem-solving skills
  • Valid driver’s license and clear criminal record
  • Grade 12 or tertiary education required

Basic salary with good incentives and company benefits


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