Administrator (Finance)

4 weeks ago


Johannesburg, South Africa National Risk Managers Full time
A Medical Insurance Company based in Benoni, Gauteng is looking for a Administrator (Finance) who will be responsible for accurate monthly statements and resolve billing discrepancies while maintaining an outstanding relationship with the various stakeholders.

Key Performance Areas
  • Administration and maintenance of Client data
  • Investigate and resolve payment discrepancies
  • Action Credit Notes
  • Issue Client Statements and Transactional reports
  • Reconciliation of invoices vs payments
 
Key Tasks
 
Administration and maintenance of Client data
  • Manipulate client data received to align with system requirements
  • Maintain accurate data and administer that necessary checks are in place
  • Identify outstanding data and report missing information to necessary team member for escalation
  • Follow up on missing information
  • Adhere to system deadlines
  • Work closely with the dedicated group schemes administrator assigned to the client
 
Investigate and Resolve Payment Discrepancies
  • Identify discrepancies in payment cycle of client
  • Assist in collection of arrears to be resolved monthly
  • As requested, compile a detailed reconciliation that illustrates the client’s payment standing
  • Identify and report any trends observed
 
 
 
Action Credit Notes
  • Identify discrepancies in payment of clients
  • Prepare and provide information on where the shortfall in payment originates
  • Escalate to assigned Employer Support Agent to investigate
  • Provide information that Employer Support agent to escalate to Management to authorise the Credit Note
  • Once written approval received action the credit notes on the system
  • Check that the credit note is pulled through to SAGE
 
Maintain and issue client statements.
  • Issue transactional reports that illustrate the client’s payment standing as requested
  • Debit and credit notes to be actioned.
  • Statements to be accurate and reflect all received change requests
 
 
Essential Qualifications
  • Matric
  • Accounting Certificate
 
Desirable Qualifications
  • BCOM in Accounting
 
Essential Experience (Have-to-Have)
  • 2 years’ experience in billing / accounting or similar environment
 
Desirable Experience
  • Exposure to SAGE or similar accounting packages
 
 
Knowledge and Skills
  • Outstanding time management skills
  • Exceptional listening skills
  • Exceptional problem solving skills
  • Exemplary negotiation skills
  • Intermediate Excel knowledge
  • Strong command of the English language (Written and Verbal)
 
Attributes
  • High level of Integrity
  • Ability to liaise with a wide range of personalities
  • Instigate as well as embrace change
  • Always remain professional
  • Responsible
  • Very high attention to detail
  • Ability to work independently as well as in a team
  • Ability to prioritize work
  • Thrive under pressure
  • Self-motivated
Honest, hardworking and humble
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