Director of Field Operations

7 days ago

Johannesburg, South Africa Recruitment Matters Full time

Our client is looking for a dynamic and experienced Director of Field Operations to lead and manage field operations across multiple regions. This role requires strong leadership, operational excellence, and a passion for scaling impactful programs.

Responsibilities:
  • Operational Leadership
  • Oversee field operations, ensuring consistency, efficiency, and scalability.
  • Develop and manage annual and quarterly work plans, budgets, and KPIs.
  • Supervise regional teams, fostering collaboration and coordination.
  • Address operational challenges with proactive solutions.
  • Coordinate logistics and resources for construction and expansion needs.
  • Track performance indicators and prepare reports for senior leadership.
  • Process Improvement and Financial Oversight
  • Collaborate with internal teams to assess data, identify improvement areas, and implement actionable plans.
  • Refine standard operating procedures to align with strategic objectives.
  • Optimize supply chain and resource allocation in coordination with procurement teams.
  • Team Development and Capacity Building
  • Mentor field management teams, providing feedback and development opportunities.
  • Establish KPIs and oversee performance reviews to ensure accountability and program delivery.
  • Coordinate with HR to deliver tailored training programs.
  • Foster collaboration between operational teams and government officials.
  • Strategic Planning and Stakeholder Collaboration
  • Provide insights for strategic planning to align ground-level realities with organizational goals.
  • Act as a liaison between field operations and headquarters, ensuring aligned priorities.
  • Cultivate relationships with government agencies, partners, and stakeholders to enhance program delivery.
  • Identify and pursue innovative opportunities to strengthen field operations.
Key Skills:
  • Proven expertise in scaling multi-site operations, particularly in resource-constrained settings.
  • Strong project and process management capabilities with a focus on continuous improvement.
  • Financial management experience, including budgeting and resource allocation.
  • Data-driven mindset for program evaluation and operational innovation.
  • Ability to build and lead high-performing teams.
  • Collaborative experience with government programs and public-sector initiatives.
  • Resilience and adaptability to thrive in complex, dynamic environments.
  • Demonstrated commitment to operational excellence and mission-driven leadership.
Qualifications:
  • Bachelor’s degree with a minimum of 10 years of experience in program or field operations management.
  • Master’s degree in a relevant field preferred.

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