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Service Manager

4 months ago


Cape Town, South Africa Performit Personnel Full time

National Hygiene and Pest Control Company is looking for an experienced Service Manager to join their team.

Purpose of Position:

The purpose of this role is to provide technical support and leadership to all service colleagues within the division; ensures that the highest quality of customer service is provided for all the delivery systems within the division.

The Service Manager must ensure that all services are planned and completed in line with the client agreements signed and that all service colleagues have the correct equipment and consumables to complete the services.

Requirements:

Must have 5 years’ experience in the Hygiene and/or Pest Control Industry

Previous management experience is highly advantageous.

Must have knowledge in the Cleaning or Service Industry

Must be

Matric qualification is essential

Fumigation Certificate is advantageous

Pest Control Certificate is advantageous

NCPC Certificate is advantageous

Duties:

Operations and Service

Staff management

Meet customer needs

Resolve customer complaints

Management of budgets

Asset management

Business development

Training

Manage health and safety

Deal with HR related matters

Employ new staff etc.

Quality Management

Basic Salary + Company Vehicle + Fuel + Cellphone + Incentives