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Service Manager
4 months ago
National Hygiene and Pest Control Company is looking for an experienced Service Manager to join their team.
Purpose of Position:
The purpose of this role is to provide technical support and leadership to all service colleagues within the division; ensures that the highest quality of customer service is provided for all the delivery systems within the division.
The Service Manager must ensure that all services are planned and completed in line with the client agreements signed and that all service colleagues have the correct equipment and consumables to complete the services.
Requirements:
Must have 5 years’ experience in the Hygiene and/or Pest Control Industry
Previous management experience is highly advantageous.
Must have knowledge in the Cleaning or Service Industry
Must be
Matric qualification is essential
Fumigation Certificate is advantageous
Pest Control Certificate is advantageous
NCPC Certificate is advantageous
Duties:
Operations and Service
Staff management
Meet customer needs
Resolve customer complaints
Management of budgets
Asset management
Business development
Training
Manage health and safety
Deal with HR related matters
Employ new staff etc.
Quality Management
Basic Salary + Company Vehicle + Fuel + Cellphone + Incentives