Education and Training Quality Assurance Manager

4 months ago

Pretoria, South Africa People Dimension Full time

Duties & Responsibilities

Primary Key Performance Areas:

Manage the ETQA Division:

1. Implement, monitor, maintain and improve the organisation’s Quality Management System.

2. Implement, monitor, maintain and improve the organisation’s Assessment and Moderation System.

3. Implement, monitor, maintain and improve a stock control system for learning material and portfolios of evidence.

4. Monitor the performance of Practitioners against internal quality standards and against external compliance requirements.

5. Source Practitioners for the facilitation, assessment and moderation of learner portfolios of evidence.

6. Implement, monitor, maintain and improve a Practitioner Development Programme for permanent and contract Practitioners.

7. Manage the learner enrolment and registration process on the organisation’s Learner Management System and on SETA systems.

8. Manage logistics, in relation to “the life of a portfolio of evidence”.

9. Communicate and liaise with SETAs; build and maintain a professional business relationship with SETAs and Quality Councils in recognition of their role in the compliance process, and that they are important stakeholders in the organisation’s success.

10. Provide input into other functional areas of the organisation.

11. Quality assure learning material prior to printing.

12. Plan for and give effect to employee development, for subordinates in own area of responsibility.

13. Monitor daily operations in the ETQA Division in relation to policy and quality standards.

14. Reconcile learner attendance, attainment, retention, conduct and performance.

15. Provide input into the strategic direction of the organisation insofar as giving life to the country’s National Development Plan (NDP) and Sector Skills Plans.

Desired Experience & Qualification

Required experience

  • Minimum of 5 years experience within the ETD field
  • Previous experience in Education and Training Quality Assurance Administration / Management – preferably in the SETA, Private and Public provider space
  • Experience in academic planning, academic administration, and quality assurance in education
  • Vast knowledge and experience across the SETA domain, Quality assuring bodies, Outcomes-Based Education, NQF implementation, training, and development consulting
  • Minimum of 3 years successful EM’s at the SETA’s
  • Curriculum development
  • Min 5 years as an assessor and/ or moderator

 

MINIMUM EDUCATION REQUIREMENTS

  • Matric
  • National Diploma or degree in the field of Education and Training (ODETDP), including but not limited to modules related to Education Management, Quality Management, Systems Thinking, Learning Material Development.

 

REQUIRED SKILLS

  • Analytical thinking / Problem solving
  • Knowledge of QA
  • Ability to build interpersonal relationships

 

Knowledge Requirements:

  • In-depth knowledge of the South African skills development regulatory framework (including all related Acts, amendments, Regulations and Codes of Good Practice) is a non-negotiable requirement.

 

Professional Recognition:

  • Registration with local or international Professional Body related to skills development, including a professional designation (beneficial).

 

Practical Skill Areas:

  • MS Office (advanced)
  • Researching, writing and compiling various types of reports.

 

Essential Attributes

1. A well-developed value system that includes honest, fair and ethical business dealings.

2. Systems-oriented, with a positive and solutions-driven approach.

3. Approachable and a friendly disposition, with a clear understanding of team work.

4. An understanding of the value of kindness, humility, responsibility and accountability.

5. A sincere appreciation for life-long learning.

6. Ability to communicate at all levels in an organisation, using various means.

7. A keen eye for quality.

8. Efficient and effective, i.e. an ability to prudently use resources whilst producing results in the required time-frame.

  • Education and Training Quality Assurance Director

    2 weeks ago

    Pretoria, Gauteng, South Africa People Dimension Full time

    {"title": "Education and Training Quality Assurance Manager", "description": "Job SummaryWe are seeking a highly skilled and experienced Education and Training Quality Assurance Manager to join our team at People Dimension. The successful candidate will be responsible for managing the ETQA Division, ensuring the organization's Quality Management System is...

  • Education and Training Quality Assurance Director

    1 week ago

    Pretoria, Gauteng, South Africa People Dimension Full time

    Job Title: Education and Training Quality Assurance ManagerWe are seeking a highly skilled and experienced Education and Training Quality Assurance Manager to join our team at People Dimension.Key Responsibilities:Implement, monitor, maintain, and improve the organisation's Quality Management System.Implement, monitor, maintain, and improve the...

  • Quality Assurance Specialist

    1 week ago

    Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full time

    Quality Assurance Specialist Learner Achievement 6 MonthsOur clients, a leading organisation in the public sector, are seeking a motivated and detail-oriented Quality Assurance Specialist to join their team on a 6-month contract. If you are passionate about quality assurance and making a real impact in the education sector, this role is for you.Key...

  • Quality Assurance Specialist

    4 days ago

    Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full time

    Quality Assurance Specialist Learner Achievement 6 MonthsOur clients, a leading organisation in the public sector, are seeking a detail-oriented Quality Assurance Specialist to join their team on a 6-month contract. If you are passionate about quality assurance and making a real impact in the education sector, this role is for you!Key...

  • Quality Assurance Manager

    3 months ago

    Pretoria, South Africa Hudson Rubber Full time

    Degree in Quality/Engineering or related field (4 year degree). - Quality Management / Quality Assurance Management. - Quality body: Certification by industry recognised professional organisations is preferred (Certified Quality Auditor, Certified Quality Manager, advanced quality planning APQP, SPC, TQM). - ISO: ISO 9000: 2015 / ISO 9001: 2015 / ISO 3951...

  • Quality Assurance Coach

    4 months ago

    Pretoria, South Africa H2R Full time

    Gauteng, Tshwane (Pretoria) - Monthly Cost To Company (Market related, Negotiable) **Quality Assurance Coach with Healthcare Experience** Our client in the Healthcare industry is looking for a Quality Assurance Coach to manage and implement the various service quality assurance measures and quality improvement programmes across all aspects of service...

  • Quality Assurance Coach

    4 months ago

    Pretoria, South Africa RecruitForce Full time

    Our client, a managed care organisation based in Pretoria is looking for a Quality Assurance Coach. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. **Position**:Quality Assurance Coach **Reporting to**: Operational Manager **Location**: On-site at...

  • Quality Assurance Manager

    3 weeks ago

    Pretoria, Gauteng, South Africa FACT Full time

    Job SummaryFACT is seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will play a critical role in ensuring the quality and safety of our products.Key ResponsibilitiesDevelop and Implement Quality ProceduresDetermine and negotiate in-house quality procedures, standards, and specifications.Ensure...

  • Quality Assurance Coach

    4 months ago

    Pretoria, South Africa Recruitforce Group Full time

    or process knowledge gaps so that quality assurance outcomes and measures are achieved. He/ she will be responsible to train and coach staff based on the results of the quality measures and needs analysis - training may be done individually or within groups. **Qualifications**: - Matric - Business Management or Nursing diploma/ degree (SANC Registered) -...

  • Senior Quality Assurance Manager

    4 days ago

    Pretoria, Gauteng, South Africa Engineered Sourcing Full time

    Job Title: Senior Quality EngineerAt Engineered Sourcing, we are seeking a highly skilled Senior Quality Engineer to join our team. As a key member of our quality assurance team, you will be responsible for maintaining quality standards, contributing to the improvement of our quality assurance system, and managing and implementing quality assurance...

  • Senior Quality Assurance Manager

    1 week ago

    Pretoria, Gauteng, South Africa Engineered Sourcing Full time

    Job Title: Senior Quality EngineerEngineered Sourcing is seeking a highly skilled Senior Quality Engineer to join our team. As a Senior Quality Engineer, you will be responsible for maintaining quality standards, contributing to the improvement of the Quality Assurance system, and managing and implementing the Quality Assurance system.Key...

  • Quality Assurance Manager

    4 months ago

    Pretoria, South Africa Six Sense Full time

    Gauteng, Tshwane (Pretoria) - Annually Cost To Company (Market related) A well-established public entity is seeking to appoint a Quality Assurance Manager Is responsible for ensuring that products or services meet established standards of quality. **Qualifications and Experience**: - Honours Degree in Industrial Engineering/Mechanical Engineering or...

  • Quality Assurance Manager

    6 months ago

    Pretoria, South Africa Kare Sheet Metal Products Full time

    Sheet Metal manufacturing company based in Hermanstad, Pretoria-West have an position available for an experienced Quality Assurance Manager. Previous experience in the Railway Industry will be for your benefit. - Implement and maintain Commercial procedures to comply with ISO/IRIS requirements. - Implement continuous audits, report findings and ensure...

  • Quality Assurance Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa Hlabahlosile Full time

    Hlabahlosile is seeking a seasoned Quality Assurance Manager to lead our efforts in ensuring the highest standards of quality in our automotive manufacturing processes. The ideal candidate will have a strong background in automotive manufacturing, with experience in managing quality at source, implementing quality standards, and conducting internal audits....

  • Quality Assurance Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa FACT Full time

    {"Key Responsibilities": "Quality AssuranceAt FACT, we are seeking a highly skilled Quality Control Executive to join our team. As a key member of our quality assurance team, you will be responsible for ensuring that our manufacturing processes meet the highest standards of quality and safety.Key responsibilities include:Determining and implementing in-house...

  • Quality Assurance Technician

    4 months ago

    Pretoria, South Africa Coca-Cola Beverages Africa Full time

    **Key Duties & Responsibilities**: **Reporting and governance** - Ensure governance and schedule compliance for allocated area. - Provide feedback on the governance and compliance reporting to Multi-Disciplinary Teams meeting. **Ensure Product and Package Quality meets legal, internal CCBA and Coca-Cola Requirements for allocated area** - Ensure that...

  • Manager: IT Quality Assurance

    1 week ago

    Pretoria, South Africa Adzuna ZA B C2 Full time

    Duties & Responsibilities:Leadership- Lead, mentor, and manage a team of QA engineers, fostering a collaborative and high-performance work environment.- Provide coaching and guidance on automation best practices, helping team members improve their skills and knowledge.- Lead, mentor, and develop the QA team, fostering a culture of continuous learning and...

  • Manager: IT Quality Assurance

    1 week ago

    Pretoria, South Africa The Hiring House Full time

    Duties & Responsibilities: Leadership - Lead, mentor, and manage a team of QA engineers, fostering a collaborative and high-performance work environment.- Provide coaching and guidance on automation best practices, helping team members improve their skills and knowledge.- Lead, mentor, and develop the QA team, fostering a culture of continuous learning and...

  • Manager: IT Quality Assurance

    2 weeks ago

    Pretoria, South Africa The Hiring House Full time

    Duties & Responsibilities:Leadership- Lead, mentor, and manage a team of QA engineers, fostering a collaborative and high-performance work environment.- Provide coaching and guidance on automation best practices, helping team members improve their skills and knowledge.- Lead, mentor, and develop the QA team, fostering a culture of continuous learning and...

  • Quality Assurance Specialist

    3 weeks ago

    Pretoria, Gauteng, South Africa TalentCru Full time

    TalentCru is seeking a highly experienced Quality Assurance Agent to join their team on a 3-year contract.Key Responsibilities:Develop and implement quality management strategies to ensure exceptional customer service in a Call Centre environment.Collaborate with the team to identify and address quality issues, and implement corrective actions to improve...