Vehicle Warranty Sales Agent

3 weeks ago

Johannesburg, South Africa CallForce Full time

We're looking for a Vehicle Warranty Sales Agent to join our professional team of Sales Consultants focused on creating growth opportunities and increasing market share through the sale of their vehicle warranty product. 

Key Responsibilities

  • Maximise policy sales and monthly written premium in a compliant and customer centric manner.
  • Be responsive, courteous and professional in dealing with the Company’s supporting lead providers and customers.
  • Execute the sales process with skill, knowledge, diligence and integrity.
  • Apply or provide competitor quotes where necessary relative to customer needs in order to provide options to customers.
  • Optimise each lead by selling additional products where these are available.
  • Use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
  • Accurately identify the needs of the customer by asking effective questions and listening attentively.
  • Match benefits accordingly and demonstrate how a product satisfies their needs.
  • Understand objections and overcome them with an appropriate response.
  • Strive to become an expert in your field through observation and collaboration.
  • Continuously improve skills through practicing areas identified for improvement.
  • Share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.
  • Be self-motivated, maximise productivity and able to manage one’s time effectively when working from home.

Minimum Requirements

  • Matric 
  • RE5
  • FETC: Short-term insurance NQF4 ideal 
  • 2 years call centre sales experience
  • 1 year warranty/VAPS sales experience is essential
  • Fluency in English is essential plus one other official language.


What you can expect:

  • Value driven company with a focus on “People come First”
  • Supportive Management team
  • Growth opportunities
  • A hybrid working model

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