Service Delivery Manager

Closing Date - 2024/05/06 - Reference Number - SAS240422-1 - Job Title - Human Capital Service Delivery Manager - Job Type - Permanent - Division - People Management - Department - Human Capital Operations - EE Occupational Levels - Level 7: Middle and Senior Management - Location - Town / City - Sandton - Location - Province - Gauteng - Location - Country -...

Gauteng, Sandton - Annually Cost To Company (Market related, Negotiable) The role is responsible for the Human Capital operations team, payroll & Benefits as well as Facilities, and plays a critical role in ensuring that the teams are fully supported. **JOB DESCRIPTION** - Translate the company and Human Capital strategy into an implementable plan. -...

**About Company** We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services...

**About Company** We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our...

FunctieomschrijvingDescription5 - 10 years experience in Customer Delivery environment.Must be familiar with application delivery, application sunset and strategiesMust be familiar with Change Advisory BoardsMust be able to manage Application roadmapsMust manage all levels of StakeholdersManage Service Level Agreements and work towards optimisation and...

**JOB PURPOSE** Responsible for establishing and maintaining service management processes, frameworks, and standards, with a focus on enhancing service quality, reliability, and user satisfaction. Align technology solutions with business goals, by managing a team to ensure the efficient and effective provision of IT services, support, and solutions....

**Job Summary**: The Digital Delivery Head is a strategic leadership position in charge of the overall governance of the Digital Transformation Programme for CIB with an initial focus on overseeing and directing the Absa Access program, which is a multi-faceted initiative across Geography (ARO), Business Units and Functions. This role is accountable for...

We are seeking a highly skilled professional with a strong background in Software Solutions, DevOps, and Cloud for a project at one of the big banks. Key Responsibilities: - Lead and oversee product management, ensuring effective software solution development and operations. - Drive strategy execution, ensuring alignment with business goals and...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

FunctieomschrijvingDescriptionOversees the coordination of customer service and support activities which may include the delivery of pre-and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of the organization’s products.Operations management:Responsible for the day to day running of the Operational...

**Business Unit**:Discovery Bank**Function**:Banking**Date**:20 Feb 2024- Head of IT Service Management**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of...

Our client in the Banking industry is looking for a Delivery Lead (Technology Team Lead) - Credit Applications in their business bank in Sandton. **The purpose of the roles**: - To provide direction to and lead IT teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks...

Job Description We define it as someone who is on the pulse of human culture and current affairs, can make sense of data, create insights and can translate and apply them to our client’s business, brands, creativity, and innovation. Someone with great leadership, communication and presenting skills. Your primary role will be a managerial...

**Business Unit**:Discovery Bank**Function**:Client Service**Date**:23 Feb 2024**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced...

Job DescriptionWe define it as someone who is on the pulse of human culture and current affairs, can make sense of data, create insights and can translate and apply them to our client’s business, brands, creativity, and innovation. Someone with great leadership, communication and presenting skills.Your primary role will be a managerial one, making sure...

FunctieomschrijvingThe Service Level Analyst ensures that Dimension Data delivers on contractual agreements with clients as it relates to service performance metrics, reports and performance analytics. They typically deal with a small number of large clients or can be assigned to specific client accounts on behalf of a region. In some instances, they may be...

Are you a dynamic individual with a passion for client satisfaction and financial services? Our client has an amazing opportunity just for you! Join a leading Financial Services company as a Client Services Manager, where you'll play a pivotal role in ensuring exceptional service delivery to our client's valued clientele.Duties and Responsibilities:General...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group,the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Role Purpose** - Effective execution of...

FunctieomschrijvingThe role of Service Architect is to ensure that all the service aspects during a complex transition and transformation project are fully covered and the solution can be successfully delivered in alignment with the service delivery capabilities of Dimension Data MS, NTT MS and other involved parties. The Service Architect is accountable and...

Integration Services (API) Manager that oversees and supports all development efforts within the organisation to integrate internal and external application services into their current enterprise integration services platform. We are currently growing our developer and support teams to meet the needs of our growing business customers.   A strong...