Internal Counter Sales

Found in: Talent ZA C2 - 2 weeks ago

Mbombela, South Africa Express Employment Professionals Full time

Job brief

The Counter Sales person is responsible for interacting with the customers in person by attending to their respective enquiries / orders or quotes and very often making recommendations about the best alternatives available to the customer. It is imperative that they have strong verbal communication skills such that they can negotiate and carry out accurate instructions from the customer. They need to carry themselves in a professional manner at all times and have the ability to work under pressure.

Responsibilities

  • Greet customers and answer all enquiries.
  • Suggest items available for sale and assisting in locating items.
  • They are responsible for the processing of customer orders.
  • They provide quotations to the customers – either telephonically or written.
  • They advise customers with respect to stock availability, lead times etc.
  • They provide solutions for customer who at times my not know exactly what it is that they are looking for.
  • Develop new sales opportunities through cold calls to potential customers.
  • Manage cash and credit transactions.
  • Inform customers about special promotions.
  • Stock shelves as and when needed.
  • They need to keep themselves abreast with regards to latest product trends / developments so as to best advise the customers.
  • They need to have an understanding of how the different products work together to complete a system.
  • They need to ensure that their respective sales and GP targets are realized on a monthly basis.
  • They need to take the initiative by telephonically calling on customers for business.
  • Ensure that credit notes are avoided through clear communication with the customer so that we know exactly what is required in terms of the products, the quantum of products required, the price and the place of delivery.
  • Ensure that emails are responded to DAILY
  • Placement of buy-out orders for non-standard stock items required by the customer.
  • That one’s workstation is neat and tidy at all times.
  • Ensure that they show initiative by asking for product knowledge training as and when required.
  • Provide after sales follow up so as to ensure that the customers as satisfied with our service.
  • Handle administrative duties.
  • Remain relevant with respect to the products offered by the company and ensure that you are technically competent in the sale thereof by attending regular training programs offered by the company.

Key Performance Measures

  • Achievement of sales and margin targets.
  • Improvement in unit volumes sold.
  • Promote the company loyalty programs
  • Keep credit notes to an absolute minimum.
  • Technically competent and relevant to market environment.
  • Maintain a professional working relationship with customers, work colleagues and Management.

Competencies.

  • Essential customer service and communication skills – friendly disposition.
  • Product and application knowledge on Pumps, Fittings, valves, and pump applications and selections, including the ability to read manufacturers catalogues.
  • PC proficiency for data entry and utilization of business application software - Syspro knowledge is a must.
  • Perform basic mathematical calculations – discounts vs mark-up / customer pricing

Qualifications

  • Minimum Matric - with mathematics
  • Previous work experience in a similar environment
  • Ability to read, comprehend and write simple instructions in English.

  • INTERNAL SALES – NELSPRUIT

    Found in: Talent ZA 2A C2 - 1 week ago

    Mbombela, South Africa MPRTC Full time

    Qualifications:Grade 12/ Matric with MathematicsSales Experience within a Technical Industry, preferably in Fluid/Fluid ControlExcellent Customer Service SkillsExcellent Written and Verbal Communication SkillsComputer Literate Responsibilities:Assist sales team with quotations, closing deals, and implementing procedural changes.Handle incoming calls, convert...

  • FMCG Sales Representative

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Mbombela, South Africa Performer Recruitment and Consulting Full time

    Our client, a beverage manufacturer is seeking a Sales Professional to grow and manage their wholesale business within the Mpumalanga region. The Sales Representative will be responsible for promoting and selling Company's products within that region, and will be responsible for building and maintaining strong relationships with existing and potential...

  • FMCG Sales Representative

    Found in: Talent ZA C2 - 2 weeks ago

    Mbombela, South Africa Performer Recruitment Full time

    Our client, a beverage manufacturer is seeking a Sales Professional to grow and manage their wholesale business within the Mpumalanga region. The Sales Representative will be responsible for promoting and selling Company's products within that region, and will be responsible for building and maintaining strong relationships with existing and potential...

  • Regional Sales Rep

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Mbombela, South Africa Top Talent Professional Services Full time

    We are looking for an independent self-starter who can work remotely and deliver results against measured KPIs. The person must be confident, and sales focused, putting customer service firstDUTIES AND RESPONSIBILITIES Maintaining relationships with customers through regular communication and follow- up. Follow-up with contacts to advance them through sales...

  • Assistant Buyer

    Found in: Talent ZA C2 - 2 weeks ago

    Mbombela, South Africa Staff Unlimited Recruitment Full time

    Experience:Minimum of 5 year’s generalist procurement, admin or Sales experience preferably within an FMCG environment.Personal Attribute:Excellent communication skills to communicate the buying needs internally with sales and externally to suppliers and customersAccuracy and attention to detailDeadline drivenClean and tidy work ethicsMust be able to...

  • Assistant Buyer

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Mbombela, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Experience:Minimum of 5 year’s generalist procurement, admin or Sales experience preferably within an FMCG environment.Personal Attribute:Excellent communication skills to communicate the buying needs internally with sales and externally to suppliers and customersAccuracy and attention to detailDeadline drivenClean and tidy work ethicsMust be able to...

  • Fluid Buyer/Stock Controller

    Found in: Talent ZA C2 - 2 weeks ago

    Mbombela, South Africa Express Employment Professionals Full time

    PositionBuyer – Fluid Products. Steel Pipes, Fittings, Flanges, Valves and related fluid product.Interaction with multi branch network - Branch Managers, Branch Buyers and Sales staff.Responsibilities:Continuous review of all group fluid products stock levels and replenishment needs.Review product specifications & align to group & market...

  • Dealer Principal

    Found in: Talent ZA C2 - 2 weeks ago

    Mbombela, South Africa Express Employment Professionals Full time

    Job Purpose:To manage all aspects of a dealership selling trucks, buses and spare parts.Key Responsibilities:Processes and governanceDevelop, align and implement a tactical strategy and associated policies and guidelinesDevelop and implement tactical delivery plans and set operational targetsMeasure the delivery of operational plans, realign and improve...

  • Conveyancer – Nelspruit

    Found in: Talent ZA C2 - 2 weeks ago

    Mbombela, South Africa Telebest Full time

    To support the Provincial teams as part of the deal origination process and ultimately contribute to growing the book and ensuring compliance to all legal requirements and relevant policies and procedures.To perform the required conveyancing and notary activities on behalf of the relevant Provincial Offices by securing loans and legally transferring...

  • Workshop Foreman

    Found in: Talent ZA C2 - 2 weeks ago

    Mbombela, South Africa Express Employment Professionals Full time

    Job Purpose:The Working Workshop Foreman is responsible for maximizing service sales and profitability by creating customer confidence in the Dealership by providing quality service.He/she needs to ensure that a “fix right first time” standard is maintained by effectively supervising and motivating workshop staff to obtain maximum productivity,...