Digital Commerce: Product Owner

Found in: Talent ZA C2 - 2 weeks ago

Cape Town, South Africa Shoprite Full time

Role Purpose

The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying to high complexities, impact and visibility products and engages and collaborates with product management to execute the product vision, strategy, and roadmap.

Role Description

Takes the lead in the solution design of new features and works with business stakeholders to create the optimal user experience and assess the impact on the backend. Facilitates workshops and leads the requirements gathering process, including creating wireframes and engaging stakeholders for input and sign-off. Ensures UI alignment with wireframes and feature requirements, guiding designers and actively participating in demo sessions to substantiate design decisions based on backend knowledge. Documents the impact of the user experience on data models, business logic and microservices in detail, including context diagrams, system/data flows, and high-level system integration requirements. Review integration and architecture specifications and provides input to ensure they address all requirements. Acts as a subject matter expert and guides product development, coaching and supporting junior and senior product owners in their development. Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning, collaborating with program management in the refinement of the backlog and keeping them informed of progress in achieving team PI objectives. Continuously refine and sequence the product backlog: Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria. Ensure all user stories are written and that each user story has acceptance criteria. Provide visible, transparent, and clear direction, ensuring the development team is clear on priorities: Provide clear solution direction to the agile team (or multiple agile teams) Apply economic decision making. Sequence user stories based on team PI objectives. Balance PI objectives with local team requirements. Ensure team backlog readiness for next iteration. Include the team in backlog refinement. Participate in ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups, and system demos. Help create a release plan and track progress towards the release of a product. Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies. Ensure a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey. Customers being any end-user i.e. consumers, operational users, etc. Provide strategic input to customer experience improvements that help drive customer acquisition, customer retention, and conversion. Test new features in the staging environment (user acceptance testing) in collaboration with business stakeholders, to provide business sign-off on the feature Actively promote and advocate product features and customer -first product design incl. high levels of customer empathy. Adhere to and improve customer service levels across businesses and service. Provide integrated reporting and feedback. Engage at a senior level with respect to customer centric product concepts and best practices. Serve as a lead subject matter expert to guide product development. Coach and support junior and mid-level product owners in their development.

Qualifications and Experience

Degree in Business, IT, Engineering, Marketing, or another relevant field – (essential). Certified Product Owner / certified SAFe Product Owner – (essential). +6 years’ experience in a Lead or Senior Product Owner role, with experience working in an agile team and proven success launching new and complex product features and translating business strategy and analysis into successful consumer products – (essential). Extensive experience collaborating across multi-disciplinary teams to deliver complex projects – (essential). In-depth understanding and experience with analytics and big data – (essential). Strong commercial experience in digital led business development environments – (essential). Extensive Customer user and loyalty experience – (essential). Solid Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) – (essential). General marketing or retail experience – (essential). E-commerce experience – (essential) Exposure to the African digital market and customers – (desired).

Specific experience: Fulfilment

Previous experience in supply chain and logistics technical solution design and implementation Previous experience in ecommerce logistics ideal (including operations) Previous experience in building complex delivery networks that includes multiple delivery channels and customer propositions Preferably industrial engineer or similar qualification Comfortable with high level ambiguity Retaining the customer/user mindset when designing fulfilment solutions, ensuring that customers continue to be delighted throughout the fulfilment life cycle.

Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

  • E-commerce Product Owner

    21 hours ago

    Cape Town, South Africa DataTech Recruitment Full time

    We are seeking an experienced E-commerce Product Owner in Cape Town - Hybrid, to lead payments product development initiatives. You will be responsible for managing the entire payments product life cycle, including identifying market opportunities, defining product vision and strategy, driving product development, and delivering a world-class customer...

  • Digital Commerce: Product Owner III

    Found in: Talent ZA C2 - 2 weeks ago

    Cape Town, South Africa Shoprite Full time

    Role Purpose  The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying to high...

  • Product Owner

    21 hours ago

    Cape Town, South Africa Datonomy Solutions Full time

    **Product Owner IT (Digital & Delivery)** **ABOUT THE JOB** **Datonomy Solutions** is in search of a seasoned **Product Owner** to join our dynamic and fast-growing team. **Who Are We** As a company, we have grown exponentially over the past five years, which is due to our philosophy of **_Connected Value Creation_**. One of the key drivers of Connected...

  • Digital Commerce Administrator

    3 days ago

    Cape Town, South Africa Crocs South Africa Full time

    **Reports** - Consumer data analytics and refinement of offer to deliver highest return - AR Report - CS execution based on Finance comments - Regional QBR Review - Monthly Location Reviews - Monthly Regional Digital Commerce Review - Monthly Digital Commerce Deals - Monthly Account Sell Through Review (including Marketing) - Report on Key Account...

  • Senior Product Owner

    5 days ago

    Cape Town, South Africa Datonomy Solutions Full time

    The purpose of this new role (known as the WMS Epic Owner) is the successful delivery of a fit for purpose WMS to support the operation of a number of Fulfilment Centres. The WMS Epic Owner is responsible for managing the scope and schedules of the Digital Commerce WMS epic through to delivery using an Agile-centric approach. The WMS Epic Owner is further...

  • Product Owner

    6 days ago

    Cape Town, South Africa MRI Software Full time

    MRI Software is seeking a Product Owner to join our team in Cape Town. The Product Owner is responsible for maintaining and promoting the product line vision & strategy on a daily basis through interactions with development and cross-functional teams. **Responsibilities**: - The Product Owner works closely with the Product Manager to define the product...

  • e-Commerce and Digital Marketing Manager

    Found in: Talent ZA C2 - 6 days ago

    Cape Town, South Africa Recruitment Full time

    e-Commerce and Digital Marketing Manager (JB4345)Woodstock, Cape Town (Office Based)R900 000 - R1 100 000 CTC per annumMedical Aid, Provident Fund, Performance-Based BonusPermanentInnovative e-Commerce and Digital Marketing Manager who is ready to lead and evolve the online presence of an established retailer across multiple brands required.Reporting...

  • Data Product Owner

    5 hours ago

    Cape Town, South Africa Salt Recruitment Full time

    My client is a leading retailer in SA that is looking for a Product Owner for can working collaboratively with the Data and Analytics delivery teams and the business. **KEY RESPONSIBILITIES** - Identify product challenges and opportunities constructively for improvement and effective adoption. - Execute the product management process effectively while...

  • Data Product Owner

    5 hours ago

    Cape Town, South Africa Salt Full time

    My client is a leading retailer in SA that is looking for a Product Owner for can working collaboratively with the Data and Analytics delivery teams and the business. **KEY RESPONSIBILITIES** - Identify product challenges and opportunities constructively for improvement and effective adoption. - Execute the product management process effectively while...

  • Product Owner

    3 days ago

    Cape Town, South Africa Initiate international Full time

    As the newly appointed Product Owner for our client based in Cape Town, your primary mandate is to ensure excellence in the development process. Your role entails gaining deep insights into the customer base and collaborating closely with the Head of Brand Experience & Insights to grasp the overarching business strategy comprehensively. You’ll engage with...

  • Product Owner

    21 hours ago

    Cape Town, South Africa redPanda Software Full time

    Position: Product Owner Location**:Cape Town Hybrid (2 days in office)** **PURPOSE OF THE JOB** Reporting to the Product Owner Manager, the key function of the Product Owner is to collaborate with clients and manage customer priorities in the development pipeline to ultimately ensure customer satisfaction. **JOB SPECIFICATION** Key Roles and...

  • Product Owner

    Found in: Talent ZA C2 - 2 weeks ago

    Cape Town, South Africa Initiate International Full time

    As the newly appointed Product Owner for our client based in Cape Town, your primary mandate is to ensure excellence in the development process. Your role entails gaining deep insights into the customer base and collaborating closely with the Head of Brand Experience & Insights to grasp the overarching business strategy comprehensively. You’ll engage with...

  • Product Owner

    7 days ago

    Cape Town, South Africa JenRecruitment Full time

    The technical product owner is responsible for the successful delivery of high-quality products, assisting clients with requirements analysis, project management and support. The technical product owner is responsible for coordinating multiple projects across brands and clients. The position will require someone with at least 3-4 years of experience as a...

  • Digital Commerce: Digital Product Catalogue Manager

    Found in: Talent ZA C2 - 6 days ago

    Cape Town, South Africa Shoprite Full time

    Role Purpose The Digital Product Catalogue Manager is dedicated to enhancing the online shopping experience for customers. This role manages and optimises all facets of the digital product catalogue and enrichment functions to facilitate seamless purchasing decision-making for online customers. This role leverages in-depth product catalogue, enrichment...

  • Product Owner

    Found in: Talent ZA C2 - 2 weeks ago

    Cape Town, South Africa Telebest Full time

     Our client has an opportunity available for a Product Owner.Requirements:Verbal and written communication skills.Tertiary education.5+ years business analysis experience.Experience in agile software development, especially in the Agile Product Owner role, would be advantageous.Experience in working with technology or software-based products.Proven track...

  • Product Owner

    7 days ago

    Cape Town, South Africa Recruitment Matters Africa Full time

    The technical product owner is responsible for the successful delivery of high-quality products, assisting clients with requirements analysis, project management, and support. The technical product owner is responsible for coordinating multiple projects across brands and clients. **Responsibilities**: - Elicit requirements from project stakeholders -...

  • Product Owner

    5 days ago

    Cape Town, South Africa IntelliStaff Full time

    **Area**: Century City Cape Town **Responsibilities**: - Within our organization, the Product Owner often fills the role of Business Analyst. Where they fill this role, they are responsible for collecting and documenting clear business and user requirements from either a Product Manager or customer and maintaining these in a single location. This single...

  • E-commerce Manager

    2 weeks ago

    Cape Town, South Africa CME Recruitment Full time

    Our client in the high-end retail industry is looking for a E-Commerce Manager to join their team. **Requirements**: - Degree in E-Commerce, Retail, Business or any other related field - 3+ years' experience in an e-commerce trading/retail environment - Experience in online planning or buying advantageous - Strong understanding of website design,...

  • E-commerce Manager

    3 days ago

    Cape Town, South Africa Crocs South Africa Full time

    **ROLE PURPOSE & KEY RESPONSIBILITIES**: **E-Commerce Strategy** - In line with the regional and global directives, define, develop and execute on annual/long-term strategy for the department - Generate and implement new sales and marketing initiatives to increase E-Commerce sales and profitability - Execute seasonal strategies to support and meet revenue...

  • Senior E-commerce Manager

    7 days ago

    Cape Town, South Africa Ad Talent Africa Full time

    **Who are we**: A leading retail business. **Who are we looking for**: An experienced Senior E-commerce & Digital Marketing Manager in Cape Town to lead and expand our digital presence across multiple brands. **What will you do**: *** - Take ownership of existing and new e-commerce websites, apps, and channels, including digital marketing for all brands...