Front Office Manager

Found in: Talent ZA C2 - 3 weeks ago


White River, South Africa Zeebra Junction Specialist Recruitment Full time

Overview

My Client a well known and popular De Luxe Hotel and connference Venue in Mpumalanga is recruiting for a Front Office / Reception Manager.

Remuneration:

  • Competitive Salary Negotiable based on experience
  • Live Out position

Scope and General Purpose:

To take control of the Management and Operations of the Reception / Front Office Department, and to ensure that the standards as laid down by the Hotel policies and procedures are implemented & adhered to, in order to achieve the highest occupancy percentage at the best possible average room rate.

  • To provide the best possible standard in service to all guests that is inline with the Hotel Policies and Procedures.
  • Very Important note : Candidates applying for this position must be 100% familiar and literate on Opera ( Property Management System) , candidates without Opera experience will not be considered for this position.

Requirements

  • Matric - grade 12 equivalent
  • Recognised 3 year tertiary qualification in the Hospitality industry will be an advantage
  • At least 2 year’s experience as an Assistant Front Office Manager in a similar 4 or 5 Star Hotel
  • Exceptionally fluent in English
  • High Level of computer literacy with emphasis on Opera ( PMS System- Essential) & Microsoft Office
  • Well developed leadership, training and communication skills
  • Good business acumen with competent financial understanding
  • Well developed negotiation skills
  • Well developed Administration and analytical skills & attention to detail
  • Ability to create a strong team climate
  • Ability to work shifts and occasional overtime
  • Conversational ability in a third official South African language and / or a European language would be an advantage

Key Result Areas:

  • To take operational responsibility for all aspects of Reservations, Reception, Concierge and Switchboard
  • To scheduling team members to ensure the correct level of coverage
  • Oversee and maintain departmental handover procedures
  • Ensure strict control over all procedures involving cash, billing, room allocation and record keeping
  • Assist the GM in reviewing departmental performance against the objectives set.
  • To be involved in the selection of team members, training and performance management.
  • Assist with maximizing of occupancy levels.
  • Maintain a high standard of personal service with all customers, internal and external as well as public areas surpassing those as set out by The Hotel management Executive and owners.
  • To manage & control daily revenues and to report any deviations, irregularities to revenue and VAT accruals to the Finance Manager and rectify accordingly.
    • To be fully aware of the trends in the industry and make suggestions for the improvement of the running of the Front Desk.
  • Represent the department in management meetings.
  • Assist with the formulation of the departmental standards and the running of the Front Of House Operations.

Reporting To: Ops manager



  • White River, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy**: - Front of House Manager Restaurant - White river, Mpumalanga **Requirements**: - Relevant experience in a restaurant environment. - Highly presentable and trendy. - Be able to navigate smoothly and effortlessly among tables. - Exceptional interpersonal and people skills. - Discerning and courteous to all...


  • White River, South Africa HotelJobs.co.za Full time

    Hospitality and Outdoor - New Vacancy - Front House Manager Restaurant - White River, Mpumalanga **Requirements**: - Relevant experience in a restaurant environment - Very presentable and trendy - Be able to move effortlessly amongst tables through the restaurant - Excellent people and interpersonal skills - Discerning and courteous to all...


  • Diep River, South Africa WINK Aparthotels Full time

    A Furnished Aparthotel in the Southern Suburbs of Diep River is seeking a Front Office Receptionist with at least 2 years experience in a Front office experience. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport preferable. Ability to work hospitality hours/shifts. Operations of the Front Office department. All aspects...

  • Operations Manager

    5 days ago


    White River, South Africa WHITE RIVER MANOR LUXURY REHAB Full time

    **Duties and Responsibilities will include but not limited to**: - Management of general day to day operations - Oversee operations of White River Manor and Recovery Centre at White River. - Oversee vehicles and transport planning for trips and services. - Procurement and stock control. - Ensuring smooth operations of all departments to ensure maximised...

  • Duty Manager

    4 days ago


    White River, South Africa Amazing Africa Tours Full time

    We are on the hunt for a well-presented, experienced Duty Manager for this exciting opportunity in the White River area with a Lodge of 20 keys. It is important for the Lodge Manager to be involved in all aspects of the lodge operations. You will be a key person of reference for employees and clients. **Duties and Responsibilities**: - Supervise work at...


  • White River, South Africa HotelJobs.co.za Full time

    Large Hotel & Resort in White River is looking for a Rooms Division Manager. The successful individual will be responsible for ensuring that all guest’s rooms and public areas are cleaned in a consistent and professional manner, creating results that contribute to the mission and overall success of the Company. **Responsibilities**: - Responsible for the...

  • HR and Payroll Assistant

    Found in: Whatjobs ZA C2 - 1 week ago


    White river, South Africa Dante Personnel Full time

    Minimum requirements: Qualification in Human Resources or relevant field will be an advantage 3 5 years experience as HR Assistant Knowledge of HR principles, practices, and procedures Knowledge of IR will be an advantage Payroll experience required Knowledge and/or experience with Agriseta Implementation of policies and procedures Knowledge on TAX will...

  • HR and Payroll Assistant

    Found in: Adzuna ZA B C2 - 2 weeks ago


    White river, South Africa Adzuna ZA B C2 Full time

    Minimum requirements: Qualification in Human Resources or relevant field will be an advantage3 5 years experience as HR AssistantKnowledge of HR principles, practices, and proceduresKnowledge of IR will be an advantagePayroll experience requiredKnowledge and/or experience with AgrisetaImplementation of policies and proceduresKnowledge on TAX will be an...

  • HR and Payroll Assistant

    Found in: Talent ZA 2A C2 - 3 weeks ago


    White River, South Africa Dante Personnel Full time

    Minimum requirements: Qualification in Human Resources or relevant field will be an advantage3 5 years experience as HR AssistantKnowledge of HR principles, practices, and proceduresKnowledge of IR will be an advantagePayroll experience requiredKnowledge and/or experience with AgrisetaImplementation of policies and proceduresKnowledge on TAX will be an...


  • White River, South Africa HotelJobs.co.za Full time

    **MINIMUM REQUIREMENTS**: - Matric (Grade12) - 3+ years bookkeeping experience - Matric and Bookkeeping Diploma or similar qualification - Experience in a hospitality environment ideal - Knowledge of Pastel and/or Sage Accounting Package - Computer literacy in MS Office, MS Excel, and MS Word **JOB DESCRIPTION**: - Responsible for recording and...

  • General Worker

    4 days ago


    White River, South Africa Buhle Waste Full time

    Buhle Waste (Pty) Ltd is the Industry Leader in the management of waste and we specialize in the management of Health Care Waste. Join Buhle Waste in furthering our passion for managing waste and environmental cleanliness. We are seeking to appoint a Driver at our Mpumalanga Branch in Whiteriver on a fixed term contract. **About the role**: You will be...

  • HSE Support Office

    Found in: Talent ZA C2 - 3 weeks ago


    Touws River, South Africa Pele Energy Group Full time

    The Role The Project Company, CPV1 , is seeking an experienced and competent HSE Support Officer.Within the team, the HSEQ Project Support Officer will be in charge of supporting any HSE aspects about the ongoing and incoming projects and site teams. The role will also support in assessing and mitigating site risk based on local statutory and Project Company...

  • HR Officer

    6 days ago


    Kuils River, South Africa Recruit4Success Full time

    Retail financial services co is seeking an HRO for a 6 month fixed term contract. Working on-site in their stunning offices in Kuils River with a dynamic HR team, your duties would include the following: - Call Centre bulk recruitment, IR Advice, policy adherence and alignment, staff welfare, employee engagement, performance management, change management,...

  • Office Assistant

    4 days ago


    Diep River, South Africa Elaine's Blinds Full time

    REQUIREMENTS - PLEASE DO NOT APPLY UNLESS YOU MEET THE FOLLOWING CRITERIA Driver’s licence Experience on social media Fast/accurate typing Residing in the southern suburbs of Cape Town Outstanding communication skills Outstanding interpersonal abilities Excellent organisational skills Excellent leadership skills Experience in Excel Knowledge of...


  • Kuils River, South Africa EMC Recruitment Full time

    A position in Kraaifontein has become available for a Contract manager. Self-Posting site. Manage 15 staff. Experience in contract management. PSIRA Grade B/ A Clear criminal record Minimum expirance of 3 years required REF: APVS2803 - Reporting to client and attending any meeting that is requested of you by the client. - Ensuring adequate rostering to...

  • Dispatch Supervisor

    5 days ago


    Kuils River, South Africa SJ Personnel Full time

    **OVERVIEW** The Dispatch Supervisor is responsible for the daily coordination of all the work that gets done by dispatch staff, thereby ensuring the timely dispatch of completed orders from production to the customer. The Dispatch Supervisor occupies a pivotal and trusted role in our company. This job incumbent is the final quality assurance check that is...


  • Kuils River, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is seeking a Housekeeping Manager for a property in Kuils River. A well-established farm is looking for a Housekeeping Manager. This is a live-in, long-term position. Duties - Look after the full management of the 2 private residences. - Manage staff (2-3 cleaning staff, and 3-4 gardening/ pool maintenance staff). - Receive guests of...


  • Diep River, South Africa Sheraton Textiles Holdings Full time

    **Designers and Manufacturers of fine household linen & accessories since 1920. Based in Diep River, Cape Town, South Africa.** **Sheraton Textiles Holdings (PTY) Ltd **is a South African manufacturing company that produces merchandise that has developed over years into trusted, sought-after brand. We specialize in manufacturing an exquisite range of...


  • Diep River, South Africa Motus Corporation Full time

    MOTUS FORD DIEP RIVER has an opportunity available for a SALES MANAGER: NEW VEHICLES. The Sales Manager is fully responsible for managing the sales team, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. **Position Overview**: The...


  • Kuils River, South Africa Elto-towers Full time

    **Junior Marketing Assistant - Kuilsriver Western Cape** Our friendly and fast-working grocery store in Kuilsriver, has a vacancy available for a Marketing Assistant. **Responsibilities**: - Planning, executing, and tracking of marketing programs. - Coordinate marketing campaigns, including copy, posts, scheduling, testing, and database management. -...