Application Support Analyst
Found in: Talent ZA C2 - 2 weeks ago
CLOSING DATE 30 APRIL 2024
NOV is seeking a self-motivated Data and configuration Analyst to join the Rig Technologies team. The successful candidate will work directly with the technical team in the Connected Products group and will serve as the technical reference to ensure the performance and availability of our online solutions in NOV development, test, and production environments.
DUTIES & RESPONSIBILITIES:
Performs installation, configuration, and upgrades of the Connected Product solutions. Monitors solution performance/availability; suggest alternative approaches when applicable. Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system. Documents the implemented solution, bug fixes, etc. and create troubleshooting documents Perform other work-related tasks as assigned. Comply with all NOV Company and HSE policies and procedures.QUALIFICATIONS:
Undergraduate or Graduate Education: Degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management. Education: All academic degrees and coursework must be from accredited institutionsEXPERIENCE:
Experience must be IT related (Essential) Software Development skills/experiences a plus Windows/Linux server experience a plusSKILLS, KNOWLEDGE & SPECIAL TRAINING:
Microsoft Excel Proficiency (Essential) Scripting knowledge in Python and/or Bash Shel SQL knowledge Scripting knowledge (Bash/Bat/Python… Attention to Detail - Is thorough when performing work and conscientious about attending to detail.-
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