Guest Experience Manager

4 weeks ago

Pretoria, South Africa People Dimension Full time

Criteria:
• Bilingual- English and Afrikaans
• Ability to work well under pressure and be target driven
• Excellent communication Skills (able to communicate on Executive Management Level)
• Excellent Computer skills- Excel, power point, Ms office
• Minimum of 5 Year Motor Retail Experience
• Customer Handling/ Relations Experience
• Post Matric Qualification
• Drivers Licence


Responsibilities and duties
• Dealing with Legal and Ombudsman cases monthly
• Registration with the company head as the Academy Ambassador for training
• Dealing with Customers
• Management of the company CVP on Sales and Service departments
• Ensuring Dealer Standards are adhered to within Dealership
• Monthly Report to DP and Managers
• Any additional tasks to be performed for the Dealer Principal Benefits
• Provident Fund
• Medical Aid contributions 

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