Operations Manager

Found in: Talent ZA C2 - 2 weeks ago


Sandton, South Africa AECI Full time
  • Streamlining processes to enhance the efficiency of equipment support services.
  • Implementing best practices for maintenance, repairs, and technical support.
  • Efficiently allocating resources, including manpower, equipment, and materials.
  • Optimizing resource utilization to meet service demands and reduce downtime.
  • Manage trial/project processes in newly identified areas to ensure successful delivery of required trial outcomes and change management.
  • Ensuring high levels of customer satisfaction with equipment support services.
  • Implementing feedback mechanisms to understand and address customer needs.
  • Determine and recommend refresher training schedules.
  • Actively promote benefits of AECI systems, products and services e.g. improved safety, more efficient logistics, capability, coupling ratios, improved fragmentation, lower fume emissions etc.
  • Establishing and maintaining a strong safety culture within the support services team.
  • Monitoring and enforcing compliance with safety standards and regulations.
  • Product consultations and investigations.
  • Implementing quality control measures to ensure the reliability and performance of supported equipment.
  • Conducting regular audits and inspections to uphold service quality.
  • Driving continuous improvement initiatives within the support services operations.
  • Working with technical to finalise functional specifications.
  • Contribute to user requirements both equipment and applications.
  • Participate in Risk assessments on any new ideas and or hazardous operations.
  • Identifying opportunities for process optimization and efficiency gains.
  • Keeping abreast of changes in regulations and implementing necessary adjustments


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