Customer Relationship Manager

4 weeks ago


Cape Town, South Africa Aramex Full time

Location -Cape Town  , , South Africa (ZA)  

Job ID -5985

Key Responsibilities

Scheduling of business appointments with client base/book Achieve individual targets Maintain existing business Identify & grow client base and revenue through selling of additional supply chain products Establish customer needs, developing opportunities and grow customer base Update call and Salesforce reports Prepare and present proposals and presentations to clients Effectively and efficiently deal with client queries Identify and escalate possible threats to existing business

Skills

Sound negotiation skills An eye for business opportunities Ability to work independently with minimum supervision Communication and Interpersonal Skills Problem solving and creative thinking Customer Service orientation Relationship Building

Competencies

Problem Solving Planning and organising Building and maintain relationships Customer focus Stress Tolerance Communication (Verbal & Written)

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