Takeaway Manager

2 months ago

Edenvale, South Africa Cre8work! Full time

We are looking for a motivated and experienced Takeaway Manager to lead our fast-paced takeaway operation. The successful candidate will be responsible for managing daily operations, ensuring customer satisfaction, and driving business growth. If you have a passion for the food industry and strong leadership abilities, we encourage you to apply.

Key Responsibilities:

  • Oversee all aspects of the takeaway service, including food preparation, customer service, and order management.
  • Lead, train, and supervise takeaway staff, ensuring high standards of performance and customer care.
  • Manage inventory, including ordering supplies, monitoring stock levels, and minimizing waste.
  • Ensure compliance with health and safety regulations and company policies.
  • Handle customer inquiries, complaints, and feedback, maintaining a positive and professional attitude.
  • Develop and implement strategies to increase sales and promote the takeaway service.
  • Manage staff schedules, ensuring adequate coverage during peak times.
  • Monitor financial performance, including budgeting, cost control, and sales reporting.

Qualifications:

  • Proven experience as a Takeaway Manager or in a similar role within the food service industry.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Ability to work under pressure in a fast-paced environment.
  • Strong organizational and problem-solving abilities.
  • Knowledge of health and safety regulations in the food industry.
  • Flexibility to work evenings, weekends, and holidays as required.

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