Creative Director

2 months ago

Cape Town, South Africa Keen Full time

About Keen

Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best-in-class leaders and a culture of delivering excellence globally.

If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together.

Role Description

Are you ready to inspire and lead a diverse team of creatives? We’re on the lookout for an enthusiastic Creative Director to bring fresh ideas, big-picture thinking, and strong leadership to our growing team. At Keen, you’ll work with a talented crew of video editors, copywriters, and designers at all career stages – from entry-level stars to seasoned experts. You’ll guide them through a wide variety of projects like branding, social media content, UI/UX design, landing pages, email campaigns, and performance marketing ads.

If you love balancing creativity with strategic thinking, and you’ve got a knack for working across multiple brands and teams, this role is for you

Responsibilities

Lead & Inspire:

  • Lead, mentor, and develop a team of designers, animators, and video editors, fostering a culture of creative excellence and growth.
  • Conduct regular 1:1s to provide feedback, oversee career development, and ensure overall team well-being.
  • Build a supportive and collaborative environment that sparks creativity, innovation, and continuous learning.

Creative Direction & Strategy:

  • Shape and develop creative ideas across a wide range of projects — from social media campaigns to branding and performance ads.
  • Transform client needs and goals into captivating creative strategies and ensure work aligns with their vision.
  • Partner with internal teams to bring ideas to life in a way that’s impactful and on-brand.

Project Management & Collaboration:

  • Oversee multiple creative projects across various brands, ensuring we meet deadlines and deliver high-quality, visually stunning work.
  • Work closely with clients, translating feedback into actionable improvements and building strong, lasting relationships.
  • Maintain a test-and-learn approach, iterating creative assets to optimize for performance and stay ahead of industry trends.

Requirements

  • 5+ years of creative leadership experience, with proven management skills in an agency or fast-paced setting.
  • Demonstrated ability to manage, mentor, and inspire diverse creative teams across multiple levels of experience.
  • Comfortable assisting in the recruitment, screening, and hiring process ensuring you help to build a team of experts to produce client work.
  • Strong digital design portfolio that showcases a variety of skills — from branding and web design to performance-driven creative work.
  • A strategic thinker with strong presentation and storytelling skills who loves finding the balance between art and purpose.
  • Proficient in design tools like Adobe Creative Suite (Photoshop, Illustrator, After Effects) and Figma.
  • Ability to juggle multiple projects, clients, and team members while keeping a keen eye on detail and quality.
  • A passion for mentoring and developing creatives at all levels, helping them achieve their fullest potential.
  • Comfortable collaborating with developers, strategists, and clients to ensure design work is not only beautiful but also effective.

Bonus Points For:

  • Experience working in e-commerce, startup, SaaS, or consumer brand industries in the United States.
  • Familiarity with Shopify best practices.
  • A track record of developing creative strategies for performance marketing and retention campaigns driving trackable revenue.

Benefits

  • Hybrid remote/in-office
  • Birthday off
  • Professional development & training opportunities
  • & More being added

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